17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
FastSpring
Description de FastSpring
FastSpring fournit aux entreprises des expériences de paiement modernes qui permettent d'augmenter les ventes et de réduire les abandons de panier. Augmentez les conversions et créez des expériences d'achat plus fluides pour vos clients en utilisant des fonctionnalités telles que des pages de produits localisées et des flux de paiement flexibles. Avec FastSpring, vous pouvez facilement lancer, développer ou optimiser votre activité de commerce numérique à partir d'un compte centralisé.
Qui utilise FastSpring ?
Cette solution assure le commerce électronique pour les produits et services numériques, y compris le SaaS, la vidéo en ligne, les bulletins électroniques, les jeux, etc. Elle n'offre pas de service aux clients qui vendent des produits physiques.
FastSpring ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
FastSpring
Alternatives à FastSpring
Avis sur FastSpring
Problem of invoice with Fastspring, the Skylum official retailer
Commentaires : Pas de facture
Avantages :
Laisse le consommateur espérer acheter légalement
Inconvénients :
Pas de facture de société lorsque le consommateur a validé la commande
FastSpring Has Provided Steady Support for my Small Business for More than Eight Years
Commentaires : I sell books that I publish in paperback and ebook versions. For the ebook versions, I use FastSpring to handle sales through my own website. FastSpring has been a very reliable company for this purpose, handling payment processing and downloads. Their customer support operation is outstanding.
Avantages :
FastSpring has been completely dependable in providing a way for me to sell ebooks through my website. Once each book is set up as a new product, I rarely have to take any further actions; I can attend to other aspects of my business, secure in the knowledge that FastSpring is taking care of all aspects of sales, including processing payments, taking care of sales taxes in many countries, and handling downloads of the books by the customers.
Inconvénients :
When I first started using FastSpring, I found it somewhat tricky to set up a new product. It took me a while to understand how to construct the template for the email message a customer receives after purchasing an ebook. However, FastSpring's support team helped me through that process, and now it is very easy to set up each new product, using a template that has been saved to my account, which provides multiple file downloads so the customer can download the book in three versions (PDF, ePub, and Kindle). The only other problem I sometimes encounter is when a customer contacts me to say they have not received an ebook they paid for. On several occasions, the problem was caused when the customer entered their email address incorrectly. I wish the FastSpring system would somehow verify that the email address is correct when entered.
Best of the the Bunch
Commentaires : With FastSpring, I can provide purchasing environments for any country on the planet, and in any currency. Their rapid-response Support is a significant advantage over any other online monetary system. If you make the decision to utilize FastSpring, you will rejoice in that choice, both when you need help - and when you get paid for our sales!!
Avantages :
The learning curve on the FastSpring store environment is easy to master. On first exposure, the features and capabilities can seem to be a bit overwhelming to initially understand. But with careful reading of all of the Help topics you will soon have enough knowledge to begin designing your store structure. Anytime, you discover a feature or function that doesn't understandable, go to Support and submit your questions and intended results that you want to achieve. The folks will rapidly respond and do everything possible to provide information.
Inconvénients :
I would like to be able to sort products and offerings into more easily manageable groups. For example, being able to add sorting tags to a single product, and generate individual store fronts by simply defining the contents by the assigned tags.
A pleasant experience using the service
Commentaires : I used the FastSpring service for 1.5 years. During the integration of the service into our product, I want to highlight the high level of support and onboarding from the FastSpring team. There were technical calls, requirements approvals, etc. We were given a demo of the service and its capabilities. The experience of using the product in our work has been exceptionally positive. Thank you to the developers for such an amazing service!
Avantages :
Excellent and easy-to-understand reports in the service. It's especially convenient to work with the Sales report and receive information about subscription payments. Additionally, statistics on failed payments and chargebacks are displayed conveniently.
Inconvénients :
I didn't find any drawbacks. The service is easy and convenient to use in work.
Poor user experience, terrible platform to navigate, way too expensive and awful refund management
Commentaires : none
Avantages :
none that I can think of, we use a number of payment gateways/merchants etc. and FastSpring is never one we would choose, we inherited it from an acquisition.
Inconvénients :
Poor user experience, terrible platform to navigate, way too expensive and awful refund management, Reporting is terrible.
Réponse de l'équipe de FastSpring
il y a 6 ans
Hi Justin - We are sorry to hear about your experience. We reviewed your account and see you are transacting via our ¿classic¿ commerce solution. Our platform has evolved over the years and all new customers are on-boarded to our modern contextual commerce solution. This product has a very high customer satisfaction rate, improved user experience, navigation and reporting. We hope you consider migrating over to the newest version.
