Pour qui ?

XIA Configuration Server is used across sectors from healthcare, local government to shipping and banking organizations both in-house and by managed IT support providers and outsourcers.

Notes moyennes

13 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • À partir de 800,00 $US/unique
  • Prix Licensed based on the items that you wish to document
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau

Informations sur l'éditeur

  • CENTREL Solutions
  • http://www.centrel-solutions.com
  • Fondé en 2008

En savoir plus sur XIA Configuration Server

A network documentation tool that automatically documents the configuration of your IT infrastructure. XIA Configuration creates an inventory of your operating systems, application servers, and infrastructure including AD, Azure, Exchange, VMware, HyperV, Citrix, and more. It automates the auditing of these different technologies in a single, unified web interface including reporting, analysis, and change tracking. It is used across the globe in finance, legal, technology, government, and more.

XIA Configuration Server - Fonctionnalités

  • Accès à distance
  • Assistance téléphonique
  • CRM
  • Facturation
  • Gestion de projets
  • Gestion des correctifs
  • Gestion des problèmes
  • Gestion des sauvegardes
  • Messagerie instantanée
  • Planification
  • Surveillance des systèmes à distance
  • Tableau de bord
  • Analyse de machines vituelles
  • Gestion des correctifs
  • Gestion des informations d'identification
  • Journaux des événements
  • Planification
  • Serveurs de bases de données
  • Suivi de l'activité des utilisateurs
  • Suivi de l'historique
  • Suivi des e-mails
  • Surveillance des processeurs
  • Gestion de la configuration
  • Gestion de la maintenance
  • Gestion des achats
  • Gestion des audits
  • Gestion des contrats/licences
  • Gestion des demandes
  • Gestion des fournisseurs
  • Gestion des stocks
  • Suivi de la conformité
  • Suivi des coûts
  • Accès hors ligne
  • Archivage de documents
  • Assemblage de documents
  • Conversion du type de fichier
  • Gestion de versions
  • Indexation de documents
  • Outils de collaboration
  • Reconnaissance optique de caractères
  • Récupération des fichiers
  • Rétention de documents
  • Signature électronique
  • Suivi de la conformité

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Avis les plus utiles sur XIA Configuration Server

IT/Network Documentation Tool: XIA documentation Server - MUST TO HAVE

Publié le 09/03/2017
Mohammed A.
Head of IT
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: One of the biggest items that is almost always missing is documentation from the IT departments. Documenting the IT networks can make the troubleshooting process much more efficient when problems arise. These same network documents can also help you spot areas of your systems and networks that may need to be upgraded, giving you the possibility of earning extra revenue and making sure we adhere to industry best practices. Xia Documentation server has been savior to us as we have a very heterogeneous IT system with Microsoft, Cisco, VMWare, Citrix etc all the industry leading products and technologies and documenting all the applications, networks etc would be impossible without a product like Xia server. We are very grateful that we found this product which apart from documenting also acts like a change management system giving us the full control of what is happening in the network. I think a must tool for all the IT leaders who want to stay top of the game and i think this product is a dream come true to many IT professionals including IT Leaders, Consultants, System Administrators, Service Providers etc. Must have arsenal in the IT kit for today's complex networks and systems.
Thank you Centrel Team.

Avantages: Every bit of it. Really love this product..

Inconvénients: Licensing needs to be looked into as after a major upgrade Xia server requires new license keys

XIA Configuration Server has streamlined our ability to keep up to date technical documentation.

Publié le 12/07/2017
Christopher D.
Infrastructure Engineer
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: As a Managed Service Provider it is imperative that we are able to rely on an up to date documentation repository when supporting our clients. What was a manual and labour intensive task is now streamlined and essentially keeps our documentation up to date with zero touch from us. Being agent-less is a definite plus. Without fuss, we are able to scan a prospective client's network and develop an inventory of all equipment which assists us with quotations or take on projects. Client deployment and configuration is easy and straight forward. The interface is simple and intuitive and configuration data is presented in a clear hierarchical manner.

Inconvénients: We would like to see the ability to configure XIA to scan and document custom items. Sometimes it feels restrictive to only be able to scan for pre-defined items. It would also be a benefit to be able to edit the pre-defined items. For example, being able to add additional items to be scanned from Exchange. The level of support for scanning and documenting network devices is limited.

Work smarter, not harder

Publié le 28/02/2017
Chris G.
Senior Systems Engineer
Services juridiques, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: With our company undergoing change, keeping up with the documentary requirements became a mamoth task.
XIA Configuration Server created documentation on our entire system in just a few short hours.
The regular scheduled reporting has proved invaluable for auditing and compliance purposes, has served our Operations people in tracking
configuration changes over a period of time. New personell can quickly come up to speed on our systems configuration with minimal interaction.
Centrel Solutions Support has been first rate. Responses to my queries were timely and helpful resolving my issue in a single call. XIA Configuration Server is part of my work smarter not harder approach and I'd certainly recommend this to anyone who is looking after
IT systems.

Avantages: It works, simply and easily

XIA makes documentation easy!

Publié le 27/12/2018
Andy B.
Head of IT Systems
Cabinet d'avocats, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Very good. The initial setup was a little problematic (and I wouldn't rule out our environment being a contributing factor here), but once running it seems stable and reliable.
The support we have received from Centrel has been great; the team are very helpful and open to hearing suggestions on product improvement.

Avantages: XIA automates the majority of documentation tasks and provides a clear, consistent means of creating and keeping details of all our systems.
Having version control was a key element for us; this allows us to determine where and when changes to the environment occur.

Inconvénients: Although quite deep and broad in terms of legacy product coverage, there's still some maturity required in the cloud platform documentation suite. As an Azure consumer we look forward to the development and delivery of more in-depth reports for the cloud environment.

Great software, easy to use and excellent support

Publié le 16/10/2017
Morten B.
Operations Consultant
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix

Avantages: Multi tenant
Well described and powerfull API for automation
Great potential for further development
Outstanding support from the developers

Inconvénients: Multi tenant/MSP features could be better
Custom reporting require SQL skills - data availability could be made more user friendly

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