Pour qui ?

Small-to-Medium sized utility companies.

Notes moyennes

43 avis
  • Note globale 5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 5 / 5
  • Fonctionnalités 5 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui, obtenez un essai gratuit
  • Déploiement Installation (Windows)
  • Formation Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Redline Data Systems
  • http://www.redlinedata.com
  • Fondé en 1996

En savoir plus sur Rural Billing

Rural Billing utility billing is a simple-to-use, expandable and affordable billing solution. Unlike billing systems that are too complex, too limited or too expensive for the smaller utility, Rural Billing contains all the necessary features at an economical price.

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Rural Billing - Fonctionnalités

  • Assistance téléphonique
  • Câble
  • Eau
  • Emménagement et déménagement
  • Facturation
  • Facturation en fonction de l'utilisation
  • Facturation forfaitaire
  • Gaz naturel
  • Gestion des clients
  • Gestion des collectes
  • Gestion des comptes
  • Gestion des compteurs
  • Gestion des ordres de travail
  • Gestion des taux
  • Ordures
  • Traitement des paiements ACH
  • Traitement des paiements en ligne
  • Traitement des pénalités et des seuils
  • Électricité
  • Assistance téléphonique
  • Câble
  • Eau
  • Facturation
  • Gaz naturel
  • Gestion des clients
  • Gestion des ordres de travail
  • Gestion des usines
  • Gestion du personnel
  • Ordures
  • Planification de la demande
  • Électricité

Avis les plus utiles sur Rural Billing

AWESOME SOFTWARE

Traduire avec Google Translate Publié le 17/06/2016
Sandra S.
Office Manager
Équipements publics, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I love the Rural Billing!!!! It is easy to understand! I love the tech support help! I have nothing but great things to say about this software!!!

Avantages: Pros: I love how you can talk to the support. I love how you can print anything you need to on the bills. It is very easy to learn and work with. I am thankful for being able to talk to a "REAL PERSON"!! Very fast and easy emailing, calling. I LOVE how the tech support can go into your computer and help you with anything you need!!!! I think it is a great help to any company that they send the billing sheets out without even asking! I wasn't ever trained for this job and I have called many, many times needing help and the gentleman that I speak with has always treated me with the most respect and encourages me and helps me to learn whatever I need to know!!! I am very blessed to have such a fantastic software!!! Thank you all!!

Inconvénients: The only problem I can say is one thing: The activity sheet is hard to explain and break down to the older customers. I have went to show details and still had to go step by step to explain why a customer owed what they did. It is easy if they have a bill no late fee and pay it! That is simple. The ones I need more help with are like a person owes a bill, then late fee applied, then another bill, they make a payment, it needs to be able to be placed under the bill they are making a payment for. I can give you a customer to show you a example for. I have to sit with the customer and go step by step adding and taking away to come up with why they owe each thing. I know this is hard to understand but please feel free to email me or call me so I can help you understand. 256-354-2359

Rural Billing is by far the most user friendly software we have seen when comparing to others.

Traduire avec Google Translate Publié le 06/07/2017
C. darren R.
Manager/Superintendent
Équipements publics, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: All the current technology available, with respect to software itself, but mostly customer service. We get any/all updates when they become available, but we get timely customer service which I like. If there ever is a problem, we simply e-mail Rural Billing, and usually within a few hours we receive a response indicating when and how it will be resolved. I don't ever remember having to beg for help, which is nice.

Avantages: It is simple, and easy to use, with account information quickly accessed. There are no needless screens or info to navigate thru when analyzing customer inquiries.

Inconvénients: The only thing I can think of is the activity screen is reflected on two pages instead of one, when choosing the default dates. Other than that, I have no complaints.

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