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Description de PocketSuite

Solution intégrée et mobile pour les professionnels du fitness et de la santé. PocketSuite met à la disposition des propriétaires d'entreprises un outil unique pour vendre des offres groupées, planifier des cours en ligne, envoyer des décharges de responsabilité à signer électroniquement, collecter des paiements par carte de crédit, etc. Et cela tout en offrant à vos clients une expérience client incroyablement pratique par SMS.

Qui utilise PocketSuite ?

PocketSuite est utilisée par des milliers de professionnels du fitness, de la santé et du bien-être aux États-Unis.

PocketSuite ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

PocketSuite

PocketSuite

3,9 (36)
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3,8 (36)
3,7 (36)
3,8 (36)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
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19,00 $US
mois
Version gratuite
Version d'essai gratuite
191
10
4,5 (751)
4,3 (751)
4,5 (751)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur PocketSuite

Note moyenne

Note globale
3,9
Facilité d'utilisation
3,8
Service client
3,8
Fonctionnalités
3,7
Rapport qualité-prix
3,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
53%
4
22%
3
6%
2
3%
1
17%
Dave "The Shef"
Keynote Motivational Speaker and Author (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Pocketsuite is a MUST for any solo-preneur or small business owner!

5,0 il y a 6 ans

Commentaires : Pocketsuite is like having a personal assistant in my pocket. Whether it is for processing cards, scheduling appointments, or communicating with clients...I love this product!

Avantages :

I love the ability to automate a huge chunk of the communication with my clients via text. (or email if they prefer). The credit card rate is very competitive. They templates feature makes it so simple to follow up, send reminder messages, and so much more! Their support is amazing. Very responsive to texts!

Inconvénients :

I'm new to the premium side after using the software at the free level for a few months. Still learning new capabilities and ideas.

Yvette
Personal Assistant (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Pocketsuite Review

5,0 il y a 2 mois Nouveau

Commentaires : The team is very helpful and patient. After spending time with the app and getting a one on one with them - I feel the application is a good program.

Avantages :

Once I was able to sit down with the staff at pocketsuites, I was able to better manuever through the system. Had been working with it for a couple of months so I understood what I needed to clarify with the team.

Inconvénients :

I was having problems with errors on the program but the team was able to figure a way around the issue.

David
Owner (É.-U.)
Vente en gros, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good, but so mobile and text heavy, there is no room to grow in your business

3,0 il y a 5 ans

Commentaires : The support has been helpful even if they seem to not know their own software that well. The frustrating part is that you have to text EVERY issue. So if you have a tiny issue...sure no problem...but you have a client standing in front of you and you need something now and an issue resolved...tough cookies...type out a book a send the text then wait for them to get around to answering you back. Overall: This is a great app for like a 1 man show...If you have dreams of growing or owning or being able to answer phone calls from potential clients while typing in information...then do NOT get this app. Otherwise, it does a great job of scheduling clients and such...but I expect that of any scheduling app...lol you should do that awesomely...its the other features you should excel at. If they would fix the no desktop app or no iPad landscape view issue...that would solve about 80% of our issues with them.

Avantages :

Text reminders of appointments and recurring payments can be created.

Inconvénients :

When I first started my dog training business, it was only me. This app was great when you weren't talking to a client. If I had a client call me to schedule an appointment, then (assuming I was in a quiet place and not public) I would have to put them on the speaker phone and input their details to schedule their free consult in the app. As I grew to have 3 other trainers work for me and we are all mobile we had more growing pains. For example, we couldn't input client details, it sends out its own phone number on texts and we have an online phone system that routes calls to cell phones depending on the client. It was confusing to the clients what number they wanted to call. Most schedule changes the clients texted, but when it came to talking about why their dogs just got into a fight...texting would take an hour where a phone call of 5 minutes would be much faster. Then as we grew further still to have a facility, it was even more frustrating that there is NO desktop view or iPad landscape view. So...we still have the same issues except now even more clients call us and we have to write it on a sticky note and then when we hang up input all of the details. We have the online booking system connected to our website, but most people want to talk to someone before handing over thousands of dollars. Summary: no desktop app, the only way to get any help or support is through texting, no landscape ipad app, and no way to mark trainers paid outside of the system.

Johnny
Johnny
PT (É.-U.)
, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This app is everything you need (and more)!

5,0 il y a 8 ans

Commentaires : I've used MindBody and anything else you can imagine. The team there at PS (what I like to call my PocketSuite) is great and very helpful!!! I save so much money and I've literally put my business on cruise control. I have all of my clients set up on subscriptions that auto-renew the packages for my clients every month so I can focus on my classes and privates. About to head on vacation now thanks to PS! Look no further!

Stefanie
Professional Life Coach (É.-U.)
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

PocketSuite for Starting Coaches

4,0 il y a 2 ans

Commentaires : It was a great tool for me when starting out as a Life Coach.

Avantages :

PocketSuite’s free made it affordable and easy when you are starting as well as giving you the ability to text through a PocketSuite number they give. It’s a one place for administrative and client management. As well as video conferencing in the PocketSuite desktop version making it more accessible besides just desktop.

Inconvénients :

More desktop features besides just being on app version.