---
description: BrightHR : qu'en pensent les utilisateurs ? Lisez les avis clients sur BrightHR, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités.
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title: BrightHR - Avis, notes, prix et abonnements - Capterra France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de ressources humaines](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr)

# BrightHR

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> Logiciel de RH basé sur le cloud pour gérer les vacances, les rotations et les absences à tout moment et où que vous soyez, avec des applications de pointage et de notes de frais gratuites.
> 
> Conclusion : 241 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise BrightHR ?

Pour les petites et moyennes entreprises.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 241 Avis |
| Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: BrightHR
- **Pays**: Manchester, R.-U.
- **Entreprise fondée en**: 2015

## Contexte commercial

- **Prix à partir de**: 4,50 £GB
- **Type de licence**:  (Version gratuite disponible) (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Irlande, Royaume-Uni

##  Fonctionnalités

- Alertes/Notifications
- Autorisations basées sur les rôles
- Base de données des employés
- Conformité fiscale
- Contrôle du processus d'approbation
- Gestion de la paie
- Gestion des congés
- Gestion des employés
- Gestion des feuilles de temps
- Gestion des présences
- Intégration des employés
- Pointage
- Portail des employés
- Portail libre-service
- Rapports de paie
- Rapports et analyses
- Suivi des congés
- Suivi des présences
- Suivi des vacances/congés

## Intégrations (3 au total)

- Gmail
- Google Calendar
- Microsoft Outlook

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de ressources humaines](https://www.capterra.fr/directory/5/human-resource/software)

## Catégories connexes

- [Logiciels de ressources humaines](https://www.capterra.fr/directory/5/human-resource/software)
- [Logiciels de gestion des absences](https://www.capterra.fr/directory/33376/absence-management/software)
- [Outils de gestion du temps](https://www.capterra.fr/directory/30612/time-tracking/software)
- [Logiciels de gestion des congés payés](https://www.capterra.fr/directory/31400/leave-management-system/software)
- [Logiciels de pointage](https://www.capterra.fr/directory/30001/time-clock/software)

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## Avis

### "A Reliable Solution for Smarter Safety Management" — 4.0/5

> **Jack** | *30 mars 2026* | Externalisation/délocalisation | Taux de recommandation : 10.0/10
> 
> **Avantages**: I really like how everything is in one place. Managing our risk assessments, incident reports, and staff training records used to be a mess. BrightSafe brings it all together, especially the online training courses; they're actually pretty solid and easy for the team to complete. It saves us a lot of back-and-forth.
> 
> **Inconvénients**: Sometimes the user interface feels a bit dated and isn't always the most intuitive. Searching for older documents or specific report templates can take a bit to figure out, and it's kind of annoying when you're in a hurry. It's not a huge deal most days, but it could definitely use a refresh for better navigation.

-----

### "Helpful Introduction and Easy-to-Understand Training" — 5.0/5

> **Vishal** | *25 février 2026* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: The introductory Teams meeting was very informative and well-structured. The team clearly explained the services offered by Bright HR, and the tutorial on using the app was simple, practical, and easy to follow. The support provided during the session was helpful and professional.
> 
> **Inconvénients**: There were no issues encountered during the entire experience. Everything was well-organised, and the session ran smoothly from start to finish. The information provided was clear, and all aspects of the platform were explained in a simple and easy-to-understand manner. The team was responsive, professional, and ensured that all questions were addressed promptly. There were no technical difficulties or areas of confusion during the tutorial. Overall, the process was seamless, and there were no areas that required improvement based on my experience.
> 
> Overall, it was a positive experience. The session provided a good understanding of the platform and how to use it effectively. The team was supportive, and the training made it easy to get started with BrightHR.

-----

### "A Positive Onboarding Experience with BrightHR" — 5.0/5

> **Vicki** | *11 février 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10
> 
> **Avantages**: The system is intuitive and straightforward to navigate. Key HR processes are centralised in one place, improving visibility and consistency. The document management and employee record functions are particularly useful. The dashboard provides a clear overview, making day-to-day management more efficient. It feels like a practical solution for streamlining HR administration and supporting compliance.
> 
> **Inconvénients**: As new users, there is a learning curve due to the breadth of functionality available. Some features may take time to fully explore and embed into our processes.
> 
> Our initial experience of BrightHR has been very positive. The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes. Leigh delivered a clear and well-paced onboarding session, which helped us understand the system’s core functionality and how it can best support our organisation. Her guidance gave us confidence in navigating the platform and making the most of its features.&#10;&#10;We’ve come away feeling confident in navigating the platform and clear on next steps. A great start to working together.

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### "Avoid contract - VERY DISAPPOINTING" — 1.0/5

> **Natalie** | *11 septembre 2025* | Ressources humaines | Taux de recommandation : 0.0/10
> 
> **Avantages**: onboarding and introduction of the software
> 
> **Inconvénients**: 1. Communication and Customer Service Issues&#10;: My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives.&#10;&#10;2. Contractual Concerns&#10;: The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. &#10;&#10;When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service.&#10;&#10;3. Legal Compliance Concerns&#10;: The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate:&#10;&#10;-Consumer Protection Act provisions regarding unfair contract terms&#10;-Common law principles of unconscionability&#10;-Provincial regulations governing commercial contracts and cancellation rights&#10;&#10;I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law.&#10;Recommendation&#10;&#10;Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider.
> 
> VERY DISAPPOINTING

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### "Excellent company from start to present" — 5.0/5

> **Daniel** | *18 août 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10
> 
> **Avantages**: The thing that stands out most about BrightHR is how completely it covers everything a setting like ours needs, without ever feeling complicated or overpriced. It brings all the essential HR functions into one place, giving us a system that is genuinely great value for money while still feeling polished and professional.&#10;&#10;BrightHR securely stores all our employee information, giving real confidence that sensitive data is protected and handled properly. The platform’s structure makes it easy to access what we need, when we need it, without ever compromising security.&#10;&#10;And having qualified HR professionals available at the end of a phone call is a huge advantage. It means expert guidance is always within reach, whether we’re dealing with everyday queries or more complex situations. That combination of strong technology and real human support is exactly what makes BrightHR such a reliable and reassuring system for us.
> 
> **Inconvénients**: We’ve genuinely not identified any negatives at this time. BrightHR has met every expectation we had of the system, and so far there hasn’t been anything we’ve disliked or found problematic.
> 
> My overall experience with BrightHR has been genuinely excellent. The sign‑up process set the tone from the very beginning — they made us feel valued, listened to, and supported, rather than just another sale being pushed through a system. Everything was explained clearly and patiently, with real care taken to ensure we understood how the platform would work for our organisation.&#10;&#10;Since joining, that level of support hasn’t dropped. As we’ve been setting the business up on the platform, the team has consistently been on hand to help, especially when we’ve made a few user errors on our side that needed correcting. Nothing has felt like too much trouble, and every interaction has reinforced that BrightHR is invested in helping us get things right.&#10;&#10;Overall, it’s been a smooth, reassuring, and genuinely positive experience from start to finish.

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## Liens

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