Tasker

Tasker

par 7Sprints

Qui utilise Tasker ?

Sécurité Entretien et réparation Maintenance de bâtiment Services CVC Vente

Description de Tasker

Conçu pour les PME ayant une main-d'œuvre mobile, il connecte vos collaborateurs au bureau (gère le processus via le portail web) avec votre représentant sur le terrain en temps réel (utilise une application native personnalisée sur son appareil Android).

Cette configuration permet d'affecter efficacement les tâches, de les exécuter avec succès et de contrôler le processus d'un bout à l'autre.

Toutes les fonctionnalités sont totalement GRATUITES pendant un temps illimité pour 3 utilisateurs.

Informations sur Tasker

7Sprints

http://www.taskertools.com

Fondé en 2014

Prix de Tasker

Tasker est disponible en version gratuite et propose un essai gratuit. La version payante de Tasker est disponible à partir de 20,00 $US/mois.

À partir de

20,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Tasker - Fonctionnalités

Logiciels d'affectation du personnel
Accès mobile
Base de données de clients
Facturation
Gestion des contrats
Gestion des ordres de travail
Gestion des stocks
Gestion des techniciens
Gestion des tâches
Portail libre-service
Routage
Suivi de l'historique des services
Accès mobile
Facturation
Gestion des clés et des serrures
Gestion des ordres de travail
Gestion des stocks
Gestion des techniciens
Gestion des étalonnages
Maintenance prédictive
Maintenance préventive
Planification
Suivi de l'historique des services
Suivi des ressources
Accès mobile
Base de données de clients
Devis
Facturation
Gestion des expéditions
Gestion des ordres de travail
Gestion des stocks
Gestion des techniciens
Gestion des tâches
Planification
Planification de la maintenance
Routage
Suivi de l'historique des services
Accès mobile
Base de données de contacts
Devis
Facturation
Gestion des contrats
Gestion des expéditions
Gestion des ordres de travail
Gestion des stocks
Planification
Recouvrement des paiements sur le terrain
Routage
Signature électronique
Suivi de l'historique des services
Suivi du temps en ligne
Accès mobile
Biens commerciaux
Facturation
Gestion des inspections
Gestion des ordres de travail
Gestion des stocks
Gestion des techniciens
Maintenance prédictive
Maintenance préventive
Planification de la maintenance
Propriétés résidentielles
Rapports et analyses
Suivi de l'historique des services
Suivi des ressources
Gestion des ordres de travail
Gestion des stocks
Gestion des tâches
Planification de la maintenance
Suivi des garanties
Suivi des équipements
Application mobile
Base de données de clients
Devis
Facturation
Gestion des expéditions
Gestion des ordres de travail
Gestion des stocks
Gestion des techniciens
Gestion des tâches
Planification
Routage
Suivi de l'historique des services

Avis sur Tasker

Afficher 4 avis sur 4

Note globale
5/5
Facilité d'utilisation
5/5
Service client
5/5
Fonctionnalités
4,5/5
Rapport qualité-prix
4,8/5
Kestutis A.
Service Manager
Machines, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 01/06/2017

"In the space of the first half year, we saved over 20 000 Eur and 600 hours"

Commentaires: Saved 20 000 Eur and 600 hours at first half a year.

Avantages: Time saving: The distribution of work has become more efficient and faster. All information about customer orders is stored in one place, and it is possible to clearly see the work status without having to call and ask. Moreover, customers can immediately be provided with answers about the progress of work. And with access to the system, the customers themselves can monitor progress and view reports. By filling out the forms in e-format, our mechanics save time. There is no need for any photos taken to be additionally forwarded or for documents to be delivered to the office; they are automatically stored in the system. Finally, it is no longer necessary to decipher what is written on paper forms. Money: Since we sell our work and services, saving time means we can earn more. Adding up the work of mechanics, workshop managers, and service assistant to the calculation, we save about 10% of working time. Additional hours for work turn into additional work, revenue and profits for the company. In the space of first half a year, we saved over 20,000 euros, eliminated work backlogs, and minimised problematic situations by using TASKER. The savings total about 600 working hours during that time.

Inconvénients: Some small bugs appeared and few features were missing, but bugs were solved quite quickly and features were added with custom development.

  • Provenance de l'utilisateur 
  • Publié le 01/06/2017
Agne G.
CEO
Eau/gaz/électricité, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/02/2019

"Not stepping forward without a Tasker task"

Commentaires: All in all, Tasker business management system helps us work more smoothly, effectively and transparently.

Avantages: This is the principle that we follow when delegating and performing requests of our clients. First of all, we find it very convenient that our technicians receive task assignments in real-time, with attached descriptions that are detailed as well as formed in a precise and clear manner.
After having performed the task or having detected the fault, they not only describe the work that has been done in writing but also attach photos, which helps us avoid any misunderstandings when we communicate with clients.
Second, using this solution we track our efficiency as it enables us to calculate how many hours our workers spend at clients’ premises. This gives us an opportunity not only to evaluate the costs of our services but also to motivate the best employees. In addition to that, we no longer need to deal with paper acts – instead, we use e-documents, which we can review and forward to our client in a simplified manner.
We can see all tasks in one place, filter, analyze them, and plan which engineer was / is / will be busy and how busy in the future.

Inconvénients: Actually none. It's moving forward and delivering additional value each year.

  • Provenance de l'utilisateur 
  • Publié le 27/02/2019
Dovile R.
Service Coordinator
Machines, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/03/2018

"The system helps to quickly and efficiently plan and assign tasks to remote mobile service support"

Avantages: Alwark is known for its prompt and professional service. Our mobile repair service is constantly expanding, and to ensure the highest standards of services, we are constantly improving our processes. We have implemented TASKER to manage our service desk operations more effectively. The system helps to quickly and efficiently plan and assign tasks to remote mobile service support. We get real-time information about on-going and completed work, faults covered by warranty, and customer reviews across the entire country, so we can promptly and efficiently organise delivery of spare parts from our warehouses and order them from manufacturers. All information is immediately systematised into the service database and becomes the maintenance logbook for each machine. This helps us not only to quickly identify the possible causes of failure, but also to plan preventive maintenance work and regular technical maintenance. All this saves time and money for us and for our customers.

Inconvénients: Custom development and/or custom integrations sometimes is still needed, but was always solved professionally.

  • Provenance de l'utilisateur 
  • Publié le 06/03/2018
Sigita M.
Project manager
Services environnementaux, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/03/2018

"Customers are satisfied with improved quality of our service and reduced paperwork"

Avantages: Saves employees time and serves more customers - we wanted to make it easier for drivers across the country to work, serving factories, supermarkets, schools and kindergartens. Now employees are using their time more efficiently - they spend it for customer service, not for the paperwork. Also by optimizing routing we can serve more customers on a daily basis. We always trying to complete our client's task as soon as possible. Even those which was not scheduled at the beginning of the day could be now started on the fly. We already received a lot of praise: customers are satisfied with the quality of our service and reduced paperwork. Positive changes were received from officials of the State Tax Inspectorate and the State Food and Veterinary Service who are checking drivers on the road. All of the required documentation is displayed on the employee's smartphone screen in TASKER application.

Inconvénients: Maybe not the cheapest solution in the market and there are only Android version of application (no iOS version)

  • Provenance de l'utilisateur 
  • Publié le 07/03/2018