Textedly
Description de Textedly
Des services de marketing mobile simplifiés. Envoyez instantanément 10 ou 100 000 SMS vers n'importe quel numéro de téléphone portable. Créez facilement une liste d'abonnés opt-in. Planifiez des SMS à envoyer quand vous le souhaitez. Suivez la diffusion des SMS. Les programmes commencent avec une version d'essai gratuite de 14 jours. Vous pouvez également prépayer un forfait à l'année et obtenir 20 % de messages supplémentaires instantanément.
Qui utilise Textedly ?
Entreprises et organisations de petite à moyenne envergure. Inclut les services professionnels et les organismes à but non lucratif.
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Johnny
Tried the rest, Textedly is the best
Commentaires : It solved a major problem within our organization. We now have internal communication.
Avantages :
Full functionality! Works extremely well for mass text marketing and communication.
Inconvénients :
It works well in every facet. No complaints.
Tareq
Optimize the procedures involved in developing and launching SMS marketing campaigns.
Commentaires : Textedly has allowed us to scale up our SMS marketing efforts with ease, providing us with user-friendly tools and insightful reports to optimize our strategies.
Avantages :
Textedly provides a comprehensive set of features and tools to develop effective SMS marketing campaigns. It has no restrictions on the number of customers on the target list, making it easy to reach both small and large customer groups. Customizable templates and drag-and-drop capabilities simplify campaign creation, while segmentation options allow for categorizing customers by interests. Textedly also enables customers to easily unsubscribe from SMS. Its integration with other systems and automation features link to customer records and personalize greetings on special occasions. The reporting features provide valuable insights into open rates, click-through rates, conversion rates, demographic data, and engagement trends, making it easy to assess campaign success and identify areas for improvement in future campaigns.
Inconvénients :
Textedly has no negative aspects to its use, as it is challenging to identify any features that are unhelpful or spammy. Although there was some confusion initially with the updated hashing features, it turned out to be more beneficial than anticipated after comprehension.
Dianne
Please consider other options
Commentaires : My most recent experience has been terrible. Customer service has not answered my questions or provided me sufficient alternatives. They do not listen to me as a customer nor want to help solve my issues.
Avantages :
When I initially started using Textedly, it served my purpose. I can schedule text messages and receive messages back. This is what I was looking for.
Inconvénients :
I have used Textedly for several years. But recently, their commitment to customers and customer service has dramatically declined. They made recent updates to their platform and dramatically increased prices without contacting existing customers. The price of my existing plan increased a significant amount. I have requested that the messages I have purchased be made available to my business and they will not release them until a certain date. When I contacted customer support and ask for resolution, the staff do not answer my questions or offer alternative solutions. I have requested that my account be closed and a refund of the 11 months that I have not used. They will not work with me and only offer that I pay for a higher priced plan or purchase additional messages at a very, very high rate. Please do not use this company. They are no longer considering the needs of customers that have been with them for several years.
Adri
Alternatives envisagées :
Missing Key Analytics
Commentaires : Even though I didn't continue using this platform after my free trial, I still think it's a great option, especially for small businesses. The customer service is excellent. Their reps are friendly, fast, and effective communicators.
Avantages :
It's very easy to get started with Textedly. You can quickly figure out how to import contacts, draft/schedule/send texts, etc within a matter of minutes. I found the dashboards of competitors like SimpleTexting and EZTexting to be a bit visually overwhelming compared to Textedly.
Inconvénients :
The biggest con for me is that they do not offer link tracking within their platform. You can work around this by using UTM codes to track the links in Google Analytics, but that's kind of inconvenient when you consider that other platforms do track the number of clicks on your links. I asked a customer service rep about this and they told me that Textedly previously DID track links, but they no longer do. I wonder why they did away with that feature.
katee
great service and amazing experience !
Commentaires : I absolutely love it ! It's suitable for everyone , who needs to communicate with business parners, possible clients and so on
Avantages :
One aspect of Textedly that I truly love is how it caters to small businesses by providing an affordable solution for marketing. Additionally, their customer service is exceptional. The team is incredibly friendly and always willing to offer helpful assistance.
Inconvénients :
We understand the importance of maintaining a positive relationship with our customers and want to ensure that our messaging is never perceived as intrusive or bothersome. In order to achieve this, it would be beneficial if Textedly provided us with a feature that analyzes customer response data, allowing us to adjust our approach as needed and ultimately strengthen our communication with our audience.
