Veeqo

The best order processing system.

Commentaires : We switched from another provider to Veeqo a few months ago and have not looked back. The two-way sync between our Woocommerce store and Veeqo is seamless. There is now no need to close orders manually, Veeqo handles everything we ask of it. Shipping integration is fantastic too and works well with Interlink Express.

Avantages :

Shipping integration. Two-way communication between integrated channels. Custom invoices etc. Easy to use and to teach other staff members. Customer service both over the phone and via email is fantastic.

Inconvénients :

Handling of multi-currency could be better and should allow you to print an invoice in the chosen currency. Manual invoice creation for business customers could be more in depth and the ability to email and invoice straight out without downloading would be ideal.

A replacement for so many services rolled into one!

Commentaires : So far, Veeqo has been a game changer for us. Our stock is syncing on all of our selling platforms, our stock checks are so much easier now and most of all our Dispatch department are having a much easier time processing incoming and outgoing goods.

Avantages :

The fact that we can sync stock from our numerous selling channels such as Shopify, eBay, Amazon, FBA (both UK and worldwide) so that we are listing our complete stock levels across all channels - automatically, with no need for constant stock updates to each channel!

Inconvénients :

Honestly - our catalogue is extremely large (100,000 SKU's +) so the initial set up, linking listings together to share stock, was an exceptionally long project.

Excellent Order Management System - Wouldn't go elsewhere!

Avantages :

Well now it's free! so I would highly recommend it to any e-commerce business owner.

Inconvénients :

Some very light features/integrations such as OnBuy as missing.

A truly pathetic piece of software with arrogance at the top level

Commentaires : Something I would rather forget about.

Avantages :

There really is nothing I could commend. It is not fit for purpose.

Inconvénients :

Where do we start! Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service. However, they are quick to protect their reputation. Even if you are an existing customer. I don't recall in all my years of business, ever being insulted publicly, but Veeqo did this. This is how an organisation values your business. If you expect anything other than a standard autoresponse, don't bother. You will be fobbed off with support nonsense, daily. The speed of the software is like dial up. You will spend most of your time monitoring what Veeqo imports as seldom does it correspond to the actual product you sold. It is limited in functionality. When you ask for essential integration, or even management from a courier company contacts Veeqo directly , don't hold your breath. They won't respond. The software is glitchy and really is expensive for its most basic of functionality. Don't choose the fad of Veeqo. They'll only insult you as one of the their existing customers and even have the audacity to try and take credit for your reviews, left by your own customers on Trustpilot. This really proves how customer service is lacking, and humility. Let common sense prevail and take your business elsewhere.

Essential for ecommerce businesses

Commentaires : Excellent, really helps with the management of orders and stock.

Avantages :

All orders from different sales channels are in one place, allowing you to easily get them shipped on time and provide tracking numbers, confirmation emails etc.

Inconvénients :

Setting up different invoice templates for each of the sales channels is harder than it should be.