Datamolino

Datamolino never fails me

Avantages :

I have been using Datamolino for a while and it is really easy to understand, set up, and use. The customer service is fantastic. The accuracy is really good, yes things do not always come out correctly, but there is a smiple system to tell them where the problems are and they are dealt with quickly and efficiently. With all software, things go wrong, but you can be assured the staff at Datamolino will be more than willing to listen to the issues, will get back to you in moments, and the development team really do listen and take your suggestions seriously.

Inconvénients :

Ocacsionally I have made the silly mistake of uploading a whole file more than once, and realise as I have dragged it into the box, but before I confirm. the problem is the file starts it upload immediately so I have to remember to let it finish and go back in and delete it. The development have said they are looking into a way to have a second confirm level so that does not happen. All my doing not theirs, but the only issue I have with the software.

An Excellent Tool to Automate Invoice Processing

Commentaires : The team has taken recommendations and fixed issues almost immediately. I am in Datamolino every single day and can't imagine working without it. The rep I work with directly, [SENSITIVE CONTENT HIDDEN], regularly reaches out to make sure everything is going smoothly and is always looking for ways to improve Datamolino.

Avantages :

Datamolino has helped expedite and automate invoice management and processing immensely! I was tasked with decreasing the time it takes to process invoices. While we can't automate the process entirely, it has increased our efficiency and accuracy.

Inconvénients :

Any issues I've had, the team is very quick to respond and explain or fix the problem. Due to time zone differences, updates may be scheduled while I'm still working, but that has only been an issue once or twice in four months.

An intelligent approach to document recongition

Commentaires : Datamolino provides a more accurate and reliable document recognition system than Xero's inbuilt "email to bill" option which is invaluable if you have large document volumes or complex supplier setups. The Datamolino team is also the most responsive and attentive we have dealt with in the XERO eco-sphere.

Avantages :

Datamolino's "fingerprint" approach to establishing new suppliers works really well. You engage with real people and you can converse with them to get the standard setup to exactly what you want. The team is responsive and customer service is excellent. You don't have to compromise or work around the limitations of AI or computer generated document recognition, which his really helpful.

Inconvénients :

The integration with other XERO apps wasn't always seamless, but the potential with, for example, ApprovalMax is huge if you persevere. Sometimes you get tripped up as all three apps (XERO, Datamolino and ApprovalMax) start trying to do each other's jobs. Also, from here in the Southern hemisphere, connection and response speeds tended to be slower than for XERO (hosted locally) as Datamolino lives in Europe.

Great Product, Excellent Customer Service

Commentaires : I would recommend Datamolino to anyone looking to take the repetitiveness out of manual data entry. I can't praise their customer service enough. The chat box in the lower right hand corner of the screen is always answered promptly and they go out of their way to help whenever they can.

Avantages :

Fully automated compared to other competitors. Great UI.

Inconvénients :

Price, but with everything - you get what you pay for. I switched for a time to try and safe money but ended up coming back to these guys as the other software increased my workflow due to lack of automation.

Your Virtual Automated Bookkeeper

Commentaires : Very impressed with the personal customer service and the speed of development. Highly recommended if you want to save time on invoice entry.

Avantages :

Datamolino has saved us so much time over the years. It allowed us to focus on building the business and creating better product rather than bookkeeping and entering invoices. It's fast, accurate and has many features that beat all the competition.

Inconvénients :

Any issues that we have had have been dealt with quickly.