15 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Lucky Orange
Description de Lucky Orange
Pourquoi mes visiteurs ne deviennent-ils pas des clients ? Jusqu'à 99 % de vos visiteurs ne deviendront jamais des clients. Lucky Orange a la réponse à ce problème. L'installation est rapide et ne prend que quelques secondes, sans aucun besoin de codage. En outre, Lucky Orange est facile à utiliser, prêt à l'emploi et chaque plan inclut un accès complet à toutes les fonctionnalités du produit, y compris des heat maps dynamiques, des enregistrements d'utilisateurs, des chats en direct, des enquêtes, des sondages, des entonnoirs de conversion, des tableaux de bord en temps réel et des rapports quotidiens par e-mail.
Qui utilise Lucky Orange ?
Une expertise au service des PME et des grandes entreprises du Fortune 500.
Lucky Orange ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Lucky Orange
Alternatives à Lucky Orange
Avis sur Lucky Orange
Progressif
Avantages :
exactitude dans les données transmise par le site
Inconvénients :
le statistiques des visiteurs n'est pas toujours juste ,il y a des visiteurs qui ne sont pas compter
Réponse de l'équipe de Lucky Orange
l’année dernière
Merci, Frantz! We appreciate the time you took to leave us a review. Nothing feels better than finding ways that make your customer experience better than ever. Sometimes visitor counts may differ from what is shown by Google Analytics due to how we track people who bounce quickly. I would be more than happy to discuss it with you - send an email to support@luckyorange.com to get that conversation started. Again, thank you for your review! Cheers - Bradley from Lucky Orange
BEST app to understand why your customers aren't converting
Avantages :
I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)
Inconvénients :
The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.
Réponse de l'équipe de Lucky Orange
il y a 3 ans
These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way. Cheers - Justin from Lucky Orange P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into support@luckyorange.com, we can also take you through the steps.
Alternatives envisagées précédemment :
It helps me to optimize our website smoothly.
Commentaires : Lucky Orange also offers user polls, which allow us to get feedback from our visitors. This feedback can be used to make improvements to the website and give our visitors a better experience.
Avantages :
Lucky Orange offers heatmaps, which allow you to quickly and easily view how visitors are interacting with a website. This helps to identify problem areas and optimize the user experience.Lucky Orange provides visitor recordings, which allow me to view how individual visitors are interacting with our website. This helps to keep track of their activities and identify any problems or areas for improvement.
Inconvénients :
Lucky Orange is a paid service, so it can be expensive for some businesses.Lucky Orange is only compatible with certain web browsers and operating systems, so it may not work for all users.Lucky Orange is a complex service, so it can be difficult for some users to understand and use.
Réponse de l'équipe de Lucky Orange
il y a 4 mois
Appreciative of your detailed review, Ripon! Our user surveys, heatmaps and visitor recordings are all about giving you a clear picture of visitor behavior to improve your website experience. Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. When you can see what's happening on "the other side of the screen," you get a front seat to your customers' online interactions. Thanks for sharing the Lucky Orange love, and we're always here should you need anything! Cheers - Bradley from Lucky Orange
An initial assessment of Lucky Orange
Avantages :
In a quick review I found LO to be the most insightful tool to teach me how to optimize my website. Now that I am embarking on a joint project with Google, it is the first place I went to help me track and understand progress.
Inconvénients :
None, there is more functionality than I know how to use at the moment so heavily dependent on support, who have been great.
Réponse de l'équipe de Lucky Orange
le mois dernier
Thanks for taking the time to leave this review, Peter! I'm excited to hear that you've been able to get so much from Lucky Orange and gaining better insight into what your visitors are experiencing. Lucky Orange has an incredible depth of data depending on what you want to analyze. You can stick with the 30,000 foot view to look at the broader view of your visitor behavior or dive into see the trees with detailed views of specific visitors. I can't wait to see how Lucky Orange helps you grow your business! Thanks again for your review, and we're here if you have any questions! Cheers - Emilia from Lucky Orange
Not bad
Avantages :
I like the daily report it gives of how many customers visit the website daily.
Inconvénients :
The heat map does not include all customer visiting the site so it doesn’t represent anything accurately.
Réponse de l'équipe de Lucky Orange
il y a 2 mois
Thanks for leaving us a review, Matthew! We also love the daily reports. You can set it up to report updates on the events that mean the most to you, so you can get those daily (and weekly) reports that help you the most. When you get the chance, could you please send an email to support@luckyorange.com to help address your heatmap issues? This isn't a normal experience, and I want to ensure our technical team has time to investigate and resolve it. I look forward to hearing from your soon! Cheers - Bradley from Lucky Orange
