Pour qui ?

We target businesses -- from global brands and to small businesses -- requiring an easy-to-use and highly reliable service for communicating with and engaging stakeholders.

Notes moyennes

12 avis
  • Note globale 4.7 / 5
  • Facilité d'utilisation 4.7 / 5
  • Service client 4.8 / 5
  • Fonctionnalités 4.2 / 5
  • Rapport qualité-prix 4.2 / 5

Informations sur le produit

  • À partir de 49,00 $US/mois
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)

Informations sur l'éditeur

  • MessageMedia
  • http://www.messagemedia.com/
  • Fondé en 2000

En savoir plus sur MessageMedia

MessageMedia is a leading enterprise messaging company with over 50,000 customers across the US, UK, Australia and New Zealand. Through its reliable and innovative IT solutions and award-winning customer service, MessageMedia helps businesses of all sizes deliver operational efficiencies, improve customer engagement and increase revenue via the power of mobile messaging.

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MessageMedia - Fonctionnalités

  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes

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Avis les plus utiles sur MessageMedia

Great Easy Product

Publié le 21/02/2019
John S.
Internet Manager
Comptabilité, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great product that allows us to keep in contact with our customers in the easiest and most convenient way possible. I would definitely recommend this product.

Avantages: The ability that you do not have to have a double opt in to contact a customer is great. Also the ability to opt customers out in the backend as an administrator is great as well. This way none of your employees can text customers that have asked not to be texted.

Inconvénients: It would be nice to be able to send pictures through the text messages. Also the reporting could be a little better. I would like to be able to build reports within the system and base it off of user first and last name not their user ID

My overall experience is good.

Publié le 25/05/2017
Rovshan A.
Business Analyst
Équipements publics, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Increased show rates.

Avantages: Easy to use, easy to create and share templates, easy to create user accounts, detailed reporting, easy to configure user setting except time zone.

Inconvénients: When I keep a session open for a while and come back to do something it gives me error. Another issue we're having is messages are being sent from random numbers but ideally it'd be great to send it from the same area code to avoid any confusion on receiver's end. Currently, I'm working with MM Support to apply the solution that has been suggested. It's so confusing to set time zone based on city or state.

We are thoroughly enjoying using the message media for our community to keep our residents informed.

Publié le 25/05/2017
Nancy A.
Community Manager
Immobilier, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I love how residents can respond to the text messaging. I love that if we have an urgent matter such as shutting down the water to a building we can instantly let them know of the situation. We used to have to call everyone during the event. We can send rent reminders our, lease renewal reminders. It is a very valuable tool for us! Customer service is very awesome!

Inconvénients: Message Media is so efficient that there is nothing to complain about! If anything maybe there could be a little more added to how many characters you can type in.

Not the Text Winner

Publié le 12/10/2018
Amanda R.
marketing and quality coordinator
Transport routier/ferroviaire, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Communication with customers. Some customers love to text. This day and age, people don't have time to check emails, myself included.

Avantages: I loved the fact you could use a company phone number. Or a 5 digits code.
I liked that you could use the platform or email.
I like that you used simple html to stop the signature on the work email.

Inconvénients: I did not like that platform/it needs a lot of work.
I don't like that there is no ticker, or counter to see where you are at credit wise/monies.
I didn't like the lack of documents. Didn't seem very transparent.

Publié le 05/01/2017
Janet G.
Owner
Hôpitaux et soins de santé, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : GetApp
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
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