Description de ServiceTitan
ServiceTitan est une des principales solutions logicielles métiers pour les entreprises de services d'intervention pour particuliers et professionnels. Cette puissante plateforme optimise et élimine les tâches sur le terrain et au bureau avec une réactivité basée sur le cloud, une synchronisation en temps réel et une disponibilité constante. De plus, elle comprend une application robuste pour tablette destinée aux techniciens externes. ServiceTitan aide les petites entreprises et les grandes entreprises régionales à rationaliser leurs opérations et à améliorer leur service client tout en favorisant la croissance et la génération de revenus.
Qui utilise ServiceTitan ?
Les entreprises de services CVC, de plomberie, d'électricité, de porte de garage, de ramonage et dépuration des eaux qui cherchent à accroître leurs revenus, à rationaliser leur activité, à optimiser leur équipe et à satisfaire leurs clients.
Où peut-on déployer ServiceTitan ?
Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
À propos de l'éditeur
- ServiceTitan
- Situé à Glendale, É.-U.
- Fondé en 2012
- Support téléphonique
- Chat
Pays disponibles
Canada, États-Unis
Langues
anglais
ServiceTitan - Prix
À partir de :
- Non, pas de version gratuite
ServiceTitan n'est pas disponible en version gratuite.
À propos de l'éditeur
- ServiceTitan
- Situé à Glendale, É.-U.
- Fondé en 2012
- Support téléphonique
- Chat
Pays disponibles
Canada, États-Unis
Langues
anglais
ServiceTitan en vidéos et en images
Comparez le prix du logiciel ServiceTitan avec ses alternatives
Fonctionnalités - ServiceTitan
Alternatives à ServiceTitan
Avis sur ServiceTitan
Marlin C.
Alternatives envisagées :
Best in the biz
Commentaires : It’s allowed us to be effective with every workflow, from taking calls to following up on jobs.
Avantages :
Feature set and workflows are the best in the industry. Support is top notch. Software is reliable. The pages just load in a snap unlike our last software.
Inconvénients :
Like any software change, it was a learning curve. But our success team helps us use the software efficiently and answer any questions we have.
Réponse de l'équipe de ServiceTitan
il y a 3 ans
Thank you for taking time to review ServiceTitan and for being a customer. We built ServiceTitan to help contractors like you run their business more successfully. We look forward to celebrating all of your future successes.
Peter B.
Alternatives envisagées :
The BEST Service software out there for companies!
Commentaires : Very good is the best way I can sum it up. We would not want to be with another company.
Avantages :
The abilities are rich and continue to be added to over time with the system. They are continually improving based on feedback from their customers.
Inconvénients :
Because it is such a big and complete system there is a LOT to learn. They work to make it easy to understand but it can still be difficult. You need to make sure you have a good success manager. in the service titan network your guide and helper is called a success manager. Demand one that will work with you to be successful.
Jarod H.
Alternatives envisagées :
Hope your ready to spend lots of money, read there contract they will lock you in over 1 yr
Commentaires : bad experience
Avantages :
the best features were phone calls being recorded and bio links sent out other then that no better the house calls pro
Inconvénients :
Costs way to must , after wanting to leave after my 1 year agreement was up. Service Titan told me that in the agreement I signed, it stated that the contract Auto renews unless 30 days written notice was given to them. they are a money hungry company that will charge you for any of there features and there charges are not cheep. don't get trapped like me.
Alissa K.
Easiest software to use on the market!
Commentaires : Service Titan changed the way we did business. We moved from a time and material situation to flat rate pricing and the software made that move incredibly easy.
Avantages :
The ease of use was the most important feature in implementing a new software program in our business. All of the staff were easily able to maneuver their way around the software after just a day of training.
Inconvénients :
My only complaint is that it is on the pricier side. However I do believe that you get what you pay for and the features of this software are incredible.
Darius P.
Alternatives envisagées :
Excellent Field Management for an affordable price
Commentaires :
No software solution is going to be perfect or completely handle everything you need (not without major cost at least!)
Overall ServiceTitan handles everything we need and provides accurate accounting as well.
Avantages :
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use. I love how technicians can create quick quotes from estimate templates, show pictures and pricing, good/better/best options and financing and even take payments and signatures on the go. You can even create custom forms such as troubleshooting and job arrival/completion forms.
Inconvénients :
ServiceTitan is not the best solution for commercial business. Creating quotes from the office is still not efficient, could be done differently. Multi-day jobs are confusing to figure out.
