VeryConnect

VeryConnect

par VeryConnect

Qui utilise VeryConnect ?

Organisations, associations d'anciens élèves, organismes professionnels, sociétés académiques, associations à but non lucratif et organismes caritatifs. Local, national et mondial.

Description de VeryConnect

VeryConnect réunit la gestion et l'engagement des anciens élèves ainsi que les dons sur une seule plateforme. Cette technologie fiable vous aide à gagner du temps et à donner de la valeur à vos anciens élèves. Vous ne payez que pour les fonctionnalités dont vous avez besoin, à partir de 160 livres par mois. Leur équipe est basée au Royaume-Uni. Demandez une démo gratuite dès aujourd'hui pour voir comment VeryConnect peut booster votre association d'anciens élèves.

Informations sur VeryConnect

VeryConnect

http://www.veryconnect.com/

Fondé en 2013

Prix de VeryConnect

VeryConnect est disponible à partir de 200,00 $US/mois. VeryConnect n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de VeryConnect ci-dessous.

À partir de

200,00 $US/mois

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

VeryConnect - Fonctionnalités

Logiciels CRM en ligne
Analyse du service client
Catalogage et catégorisation
Contrôle des réponses par e-mail
Gestion des connaissances
Messagerie instantanée
Mesure des performances
Portail libre-service
Recherche
Suivi du support client
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing
Centre d'appel
Chat et messagerie
Conférences audio et vidéo
Enregistrement des appels
Gestion des fax
Partage des fichiers
Reconnaissance SVI et vocale
Routage des appels
Facturation a posteriori
Facturation récurrente
Facturation récurrente de plusieurs périodes
Facturation récurrente et des abonnements
Gestion des demandes de paiement
Portail libre-service
Prise en charge de plusieurs devises
Traitement des paiements
Communautés de membres
Gestion de site web
Gestion des abonnements
Gestion des chapitres
Gestion des collectes de fonds
Gestion des comités
Gestion des cotisations
Gestion des élections
Gestion des événements
Gestion financière
Portail des membres
Publication d'offres d'emploi
Répertoire de membres
e-mail marketing
Calendrier des événements
Confirmation et rappels
Gestion de site web
Gestion des listes d'attente
Gestion des participants
Gestion des réductions et des coupons
Gestion du marketing
Inscription en ligne
Paiements en ligne
Promotion sur les médias sociaux
Discussions et forums
Gestion de contenu
Gestion de site web
Gestion des abonnements
Gestion des groupes
Gestion des médias sociaux
Gestion des événements
Idéation et production participative
Modération de contenu
Répertoire de membres
Base de données des adhérents
Gestion de site web
Gestion des applications
Gestion des comités
Gestion des cotisations
Gestion des événements
Portail des membres
Renouvellement d'abonnements
Répertoire de membres
Traitement des paiements
Types de membres
e-mail marketing
Communautés de membres
Comptes de membre
Gestion de la liste de diffusion
Gestion de site web
Gestion des abonnements
Gestion des collectes de fonds
Gestion des événements
Portail des membres
Publication d'offres d'emploi
Répertoire de membres
Base de données de membres
Comptabilité
Gestion des abonnements
Gestion des bénévoles
Gestion des collectes de fonds
Gestion des comités
Gestion des cotisations
Gestion des donateurs
Gestion des médias sociaux
Gestion des événements
Blogs
Chat en temps réel
Fil d'activités et d'actualités
Gestion de la publicité
Gestion des groupes
Gestion des événements
Intégration des médias sociaux
Médiathèque
Sécurité des données
Tag sur les médias sociaux

Avis sur VeryConnect

Afficher 5 avis sur 20

Note globale
4.9/5
Facilité d'utilisation
4.8/5
Service client
5/5
Fonctionnalités
4.8/5
Rapport qualité-prix
5/5
Peter K.
Volunteer
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/02/2019

"Lived up to expectations"

Commentaires: With limited resources we were unhappy with our ability to communicate with our clients, volunteers, mentors, partners and supporters. The VeryConnect software has solved this problem. All promises were kept, and the support received has been all that we could have hoped for.

Avantages: The functionality, the ease of use, the pre-launch support, and the fast after sales support are all first class. Our clients and volunteers have also found it easy to use and we are very pleased with how quickly our community is growing. We spent 8 months reviewing the marketplace, created an initial short list of 25 and then finally reduced this down to 3. Very connect were the eventual winners, based on value for money, functionality and ease of use.
The features most used by our members are the forums, the news feed, the library and also the very flexible donations function with its gift aid function.
The support that we have received is second to none and I must also say that their willingness to listen and to consider suggestions for product enhancements is very refreshing.
Our community went live in October 2018 and we have not regretted our decision.

Inconvénients: Beware the software becomes addictive!!!

  • Provenance de l'utilisateur 
  • Publié le 13/02/2019
Joshie H.
Marketing director
Gestion d'organisme à but non lucratif, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/08/2018

"Successful system and great customer service"

Commentaires: I think I have explained pretty much on the section of “ what I liked the most” section but yeah oversell, the experience was very delightful. I will strongly recommend this company.
Veryconnect system is outstanding but also their unique competitive advantages, that is something you don’t find with other software companies.
They work really hard to create something that meets your needs, amazing communications, amazing devotion, and amazing results.
Thank you CSR, you are a great leader, a great project manager, you have got a great team and a great product.
Your company should the role model for other software companies.
Truly customer centric!

Avantages: There are a lot of great things but I must say the customer service and the communication.
In terms of working with software company, I think the hardest thing is thr communication.
It doesn’t matter how great the product is if the company can’t understand our customer’s needs and find a right approach, it will never work. But Veryconnect, CSR, he is always trying his best to see things in our perspectives and understand from our view.
He has got an innovative mindset, which is a crucial element for a leader to have to connect with the customers and also motivate the team.
He is in Scotland and our company is in Sydney. But I have to say, the communication has never been delayed, actually much better than companies in Sydney.
Because of he and his team, we were able to create something that tailored to our customers needs and also our staff needs.
Of course the quality of Veryconnect system is outstanding, but they also have something else that others don’t have, that’s why my review had been focused on the unique competitive advantages that Veryconnect has.

Inconvénients: Nothing is perfect in this world but the way they try to make it perfect for their clients, that’s why there is nothing to say for me here.

  • Provenance de l'utilisateur 
  • Publié le 10/08/2018
Rosalie T.
Programme Assistant
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/09/2016

"Easy-to-use software to keep track of and engage your community"

Commentaires: Before we started using VeryConnect's software it was hard for us to keep track of our large community of scholars and alumni. VeryConnect gives us a really easy way to do this. It pulls in up-to-date information from social media and shows this to us in a newsfeed, meaning that we always know when scholar and alumni circumstances change. The fact that we can always see where alumni live and work make reporting easy too. The software also contains a community area for scholars and alumni, where they can connect and share experiences. Blogging is a compulsory part of being a Saltire Foundation Scholar and in a 2016 survey 84% of scholars felt that blogging should remain compulsory - testament to how easy they found it to use the software. Scholars also like that they can login through and link with their LinkedIn account. Overall, VeryConnect exceeds our expectations through their easy-to-use software and swift customer support.

Avantages: Scholars, Alumni, and our staff all find the software easy to use.
Reporting and keeping track of our community is easy.
The software helps our Scholars to connect with each other.
The blogs are popular and give our Scholars an opportunity for reflective learning.
Customer support is swift and any questions we've had have been answered quickly.

Inconvénients: No complaints. We have just put forward desired tweaks regarding blog formatting and search, and the VeryConnect team has confirmed that they will get these done by the desired date.

  • Provenance de l'utilisateur 
  • Publié le 20/09/2016
Ken W.
Managing Director
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 03/10/2017

"Excellent experience dealing with VeryConnect, from brief, scope creation, and delivery."

Commentaires: A quick to market database top support the needs of our customers.

Avantages: Very fast to market which was ideal for us. VeryConnect understood what we wanted and tailored their system to suit us. Testing and associated tweaks was also an excellent experience. Full testing to final product took just over one week, with timely responses to queries and changes. There was a large feature set that we have yet to take full advantage of, however, it made it easy to chose what was relevant to our needs.

Inconvénients: Some of the features are not easy to get to, which means some customers may find it cumbersome. Also, what you get on the phone version lacks the ease of use in the PC version.

Réponse de l'éditeur

envoyé par VeryConnect le 11/10/2017

Hi Ken,

Great to hear that you have had a good experience working with our team, and that our speed and style of delivery have met your needs.

We would really appreciate feedback regarding what features you find difficult to access, and what aspects that seem more complicated on mobile. In this way we can include your feedback in our product development roadmap to make our software even better in the future.

Looking forward to continuing working together.

Best wishes,
VeryConnect Client Success

  • Provenance de l'utilisateur 
  • Publié le 03/10/2017
Belinda B.
Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/10/2019

"Outstanding member and owner experience."

Commentaires: We’ve run a membership site for the past 10 years. Due to headaches with hosting, security, software updates, troubleshooting technical issues and not being able to evolve the platform as we grew – we wanted to migrate to a fully supported, customizable, cloud-based solution. After a lot of research, I decided on VeryConnect. I am glad we did! The process of developing the specifications, building, and testing was very thorough. It was a real partnership. After going live there have been regular updates to add new features and improve usability. The platform is very flexible in terms of the ability to customize features and add functionality as time goes on. Being able to do this based on feedback from the members has had a big impact on our ability to improve member retention and grow the business. A user-friendly mobile responsive forum is critical for us and the VeryConnect solution is world-class. It’s used by the members heavily on a daily basis and is very solid. VeryConnect has also been very helpful in setting up all the membership tiers we required and we have upgrade/downgrade options planned for the future so everything is fully automated. The user interface for both the members and admin is clean, intuitive and easy to use. Lastly, the support is excellent. Clear communication with no surprises. Problems are solved quickly and the response time is great despite the time zone differences. Highly recommend.

Avantages: Customizable, easy to use and dependable.

Inconvénients: Nothing to say here except that I regret not finding it sooner!

  • Provenance de l'utilisateur 
  • Publié le 14/10/2019