Qui utilise MyTime ?

MyTime est utilisé par plus de 100 types d'entreprises de services locaux telles que des salons de coiffure, spas, massothérapeutes, toiletteurs d'animaux de compagnie, ateliers automobiles, femmes de ménage et bien d'autres.

Description de MyTime

MyTime Scheduler est un outil de gestion d'entreprise performant qui comprend la planification en ligne, l'historique des clients (CRM), le marketing automatisé, une caisse et bien plus encore. MyTime gagne rapidement en popularité auprès des propriétaires d'entreprises locales qui souhaitent réduire les délais administratifs, simplifier les opérations et augmenter leurs revenus. Attirez, organisez, conservez et faites payer facilement des clients avec MyTime.

Informations sur MyTime

MyTime

https://www.mytime.com

Fondé en 2011

Vidéo de MyTime
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Présentation des tarifs de MyTime

MyTime n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de MyTime est disponible à partir de 169,00 $US/mois.


À partir de

169,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement et prise en charge de MyTime

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation en ligne en direct
  • Webinaires
  • Documentation

MyTime - Fonctionnalités

  • Accès mobile
  • Base de données de clients
  • Emplacements multiples
  • Gestion des réservations de chambres
  • Paiements en ligne
  • Planification automatisée
  • Planification des groupes
  • Rappels de rendez-vous
  • Rendez-vous récurrents
  • Réservation en ligne
  • Synchronisation du calendrier

Logiciels d'agenda : afficher la liste complète

  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des remises
  • Gestion des retours
  • Intégration e-commerce
  • Lecture de codes-barres
  • Profils de compte client
  • Signature électronique

Logiciels de caisse : afficher la liste complète

  • Alertes/Notifications
  • Emplacements multiples
  • Gestion des réservations de chambres
  • Planification automatisée
  • Planification des cours
  • Planification des groupes
  • Planification des installations
  • Planification des rendez-vous
  • Planification des ressources
  • Planification du personnel
  • Planification en temps réel

Logiciels de planning : afficher la liste complète

  • Facturation
  • Gestion des clients
  • Gestion des commissions
  • Gestion des stocks
  • Gestion du personnel
  • Liste des services
  • Planification des rendez-vous
  • Point de vente (PDV)
  • Rappels de rendez-vous
  • Rendez-vous récurrents
  • Toilettage mobile

Logiciels pour entreprises de toilettage pour animaux : afficher la liste complète

  • Carte de fidélité
  • Emplacements multiples
  • Gestion de la paie
  • Gestion des employés
  • Gestion des locations de stands
  • Gestion des stocks
  • Point de vente (PDV)
  • Profils client
  • Rendez-vous récurrents

Logiciels pour instituts de beauté : afficher la liste complète

  • Carte de fidélité
  • Gestion des clients
  • Gestion des rendez-vous
  • Gestion des stocks
  • Paie et commissions
  • Planification du personnel
  • Point de vente (PDV)

Logiciels pour spas : afficher la liste complète

MyTime - Alternatives

Plus d'alternatives à MyTime

Avis sur MyTime

Lire tous les avis

Note moyenne

Facilité d'utilisation 4,7
Service client 4,8
Fonctionnalités 4,5
Rapport qualité-prix 4,6

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Jaret L.
Comptabilité
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 20/11/2015

"Love this company!"

Commentaires: I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome. I could go on forever about the customer service but I actually love the software and app as well! App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info. The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time. I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :) There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

Avantages: User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

Inconvénients: I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 20/11/2015
Jeff C.
Store Owner
Vente au détail, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 10/10/2020

"Meets Our Needs But Pricey"

Commentaires: Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.

Avantages: It's pretty intuitive, relatively easy to setup, and does the job. I really like the two-way texting features.

Inconvénients: I think it is expensive compared to other options and the pricing structure feels very nickel and dime. I think there are certain options that could be included in the base price without charging more. For example, to use online payment collection requires use of the full point-of-sale, which is unnecessary for my business. Also, the basic reminder emails & texts should be editable without having to subscribe to the full marketing suite. It's a bit buggy in various workflows, like toggling between locations, the calendar does not refresh correctly. I also wish there was more customization available to display various fields during the appointment creation process, rather than having to dive into the Client or the Pet record.

  • Source de l'avis 
  • Publié le 10/10/2020
Helina B.
Business Owner/ Surf Instructor
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    1 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    2 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    1/10
  • Source de l'avis 
  • Publié le 11/12/2018

"Shady business practices, unknowledgeable staff, glitchy system"

Commentaires: The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

Avantages: I like the look and user friendliness of the widget on our website.

Inconvénients: The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

Réponse de l'éditeur

envoyé par MyTime le 17/12/2018

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

  • Source de l'avis 
  • Publié le 11/12/2018
Brittany G.
Hairstylist
Cosmétiques, 10 000+ employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 14/09/2020

"Excellent software - takes time to navigate through"

Commentaires: scheduling is a lot more detailed and convenient

Avantages: Like the ability to change apps and make detailed notes about clients

Inconvénients: took awhile to understand and maneuver about, but once I played around with the system, I became comfortable with everything

  • Source de l'avis 
  • Publié le 14/09/2020
Peter W.
Web Developer
Enseignement supérieur, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 30/11/2018

"One of the best time management applications out there"

Avantages: I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Inconvénients: Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

  • Source de l'avis 
  • Source : GetApp
  • Publié le 30/11/2018