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InCharge Unified Call Management
Description de InCharge Unified Call Management
InCharge Unified Call Management est une puissante solution web de reporting et de comptabilisation des appels qui peut générer des rapports détaillés ou récapitulatifs sur votre système téléphonique PBX (Private Branch Exchange) et vos appareils mobiles. Avec plus de vingt ans d'expérience et des milliers d'installations réussies, les applications InCharge de reporting CDR (Call Detail Record) et sans fil sont la solution idéale. Sa longue liste de fonctionnalités répond à tous vos besoins.
Interface web facile à utiliser, prise en charge de serveur virtuel, rapports personnalisables, prise en charge de plusieurs PBX (par exemple, AVAYA, Cisco et Mitel) et compatibilité avec Avaya DBA.
Qui utilise InCharge Unified Call Management ?
Conçu pour les petites et moyennes entreprises, mais capable d'évoluer vers de grands systèmes multisites, le système est adapté à tous les secteurs, y compris le secteur public, la finance, la santé, l'éducation et les affaires générales.
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Avis sur InCharge Unified Call Management
Easy to use, great replacement for our existing system
Commentaires : Customer service was great migrating us from our existing system, from the installation to training. Easy to use web interface and scheduling, simplifies reporting. Great price point as well.
Etel~InCharge Review
Commentaires : We have had incharge for years and I am starting to use it even more then before. Once you really use it, you see how easy it is to use and helps with day to day work.
Avantages :
It is easy to use once you get the hang of it. Great application to keep all billing and inventory. It can be customized to how you want to see your reports etc.
Inconvénients :
I know that incharge must have some more options and customizable features. Just not sure what it can fully do. I think the template of the software could be more updated. I would like to see it pull reports in the way you want to see it. I understand things have to be customized, but options could be laid out better so the customer is more aware if it is a free customize or a paid one.
InCharge Unified Call Management Experience
Avantages :
We use the reporting function to run call detail reports quite frequently for our user base. This can consist of single or multiple user reports. The reports could be laid out a bit better for a clearer picture but all in all they do the job.
Inconvénients :
Maintenance and integration was not as easy as we would have liked. Would prefer if this portion was a bit more seamless.
