Pour qui ?

Small - medium size businesses that are selling to B2B and/or wholesale customers.

Notes moyennes

19 avis
  • Note globale 4.2/5
  • Facilité d'utilisation 4.1/5
  • Service client 4.5/5
  • Fonctionnalités 3.9/5
  • Rapport qualité-prix 3.9/5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau

Informations sur l'éditeur

  • Zoey
  • http://www.zoey.com
  • Fondé en 2014

En savoir plus sur Zoey

Zoey is a powerful eCommerce solution for B2B and wholesale businesses. Our suite of B2B capabilities includes quote generation, customer groups, access restrictions, quick order capabilities and more. B2C-standard capabilities are also included to empower merchants to let their customers self-serve common needs like reordering, order status and account maintenance.

Zoey - Fonctionnalités

  • Accès mobile
  • CRM
  • Gestion SEO
  • Gestion de plusieurs magasins
  • Gestion des avis
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Kitting
  • Marketing multicanal
  • Modèles
  • Sécurité des données
  • e-mail marketing
  • Commandes récurrentes
  • Gestion des catalogues
  • Gestion des commandes spéciales
  • Gestion des expéditions
  • Gestion des nouvelles commandes
  • Gestion des retours
  • Gestion des stocks
  • Saisie de commande
  • Suivi des commandes
  • Traitement des commandes
  • Commerce mobile
  • Commerce social
  • Gestion SEO
  • Gestion des canaux
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Intégration de marketplace
  • Panier d'achat
  • Synchronisation de données
  • e-mail marketing
  • Carte de fidélité
  • Commerce mobile
  • Comptes clients
  • Configurateur de produits
  • Gestion SEO
  • Gestion des canaux
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Panier d'achat
  • e-mail marketing

Avis les plus utiles sur Zoey

Absolutely the best!

Publié le 26/06/2018
Sandra W.
Owner
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix

Avantages: Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer! Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly. Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more... They have great Wholesale/B2B tools too - Although I'm not selling to B2B - as a Multi-brand retailer I found out it's perfect to use them to run Private Sales. Zoey's support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you'll find me inside - ready to help out :) ) Oh, and last but not least you don't have to worry about Security or Hosting - all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time. It's a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!

Inconvénients: Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.

Easy and Powerful

Publié le 15/06/2018
David S.
VP
Vente au détail, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Stylish web site, increased conversion rate, better communication with customers

Avantages: This is a powerful ecommerce system. It is very easy to configure yet flexible enough to handle very detailed product options, freight options and business rules. The new design makes changing your layout as easy as the push of a button. It provides lots of 3rd party plug ins for added functionality.
The orders button has become my primary means of communicating the sales flow with the customer. Between the automatically generated emails and the historical communication that the system retains, it has become my CRM. It allows me to take note and or send emails right from the notes as well as define my business process flow. The click of a button shows me the status of all orders.
It integrates well with Google Analytics for no charge, but for an additional minimal charge (compared to going direct) you can integrate with Glew analytics. I recommend this highly.
Customer support is fast. If you need customer support they are very responsive. The support documentation is so detailed and well explained I rarely need support.
I find the pricing structure to be very competitive.

Inconvénients: The only con I have is there is one small design issue that they are working on. I would like to create a "real" landing page with no navigation other than the buy now button. Unfortunately, at this time, Navigation, header.. can not be removed. If I was a programmer, I am sure I could write some CSS to do it but it won't do it out of the box.

Zoey Review

Publié le 14/10/2018
Nicole S.
Marketing Intern
Génie mécanique ou industriel, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Zoey is helping our because become modernized and compatible with desktop, tablet and mobile, which is something we required when decided to build out our new website. We also we really the shopping portion of it and the ease. I think the one thing that is so crucial to this software is the support team, they are amazing and always have an answer. You should really incorporate being able to call :)

Avantages: One thing I really like about this software is the design aspect. For someone who doesn't have a huge background in coding, this software really helps. But it doesn't take out the coding aspect completely which I like because I can still learn more everyday.

Inconvénients: My least favorite about this software is there sometimes is little details that can easily be missed if you don't know about them that can throw off your entire layout. Thankful Zoey support is so awesome so it really hasn't been that much of an issue. I also think the support documents can be difficult to find your issue in, most of the time I don't even bother and will just open a ticket.

Great stuff with some essentials missing

Publié le 23/10/2018
Utilisateur vérifié
Multimedia Designer
Marketing et publicité, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
4/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall its a good tool.

Avantages: Zoey was real easy to use to get our online store up and running. The integration with Google is also very nice.

Inconvénients: Zoey lacks some functions like being able to send out emails in lists. It would be nice to have more templates for emails as well that are not just html.

Zoey is a great company to work with, with powerful tools at your disposal.

Publié le 26/06/2018
Utilisateur vérifié
Co-Founder
Vente au détail
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
3/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It has been a considerable improvement from my previous software (3D Cart).

Avantages: Zoeys team is incredible at their customer service, the company is forward thinking and they strive to build technology that is not typically seen on other ecomm softwares within this price point. Rather than compare to the likes of Shopify or Bigcommerce, Zoey is more on the line of competition with Magento, or Commerce Cloud from SF.

Inconvénients: As Zoey is a young company, the diversity of their app store is still a bit lapse but it is growing steadily. Fortunately many basic function are built in so you do not need apps for them like you would in Shopify.

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