Qui utilise Domotz Pro ?
Ce produit est destiné à ceux qui fournissent une assistance technique à distance/numérique, notamment : – les intégrateurs de systèmes – les installateurs de domotique – les fabricants de matériel – les centres d'assistance – les prestataires de services
Description de Domotz Pro
En tant que première solution primée de surveillance et de gestion de réseau à distance, Domotz Pro vous permet de surveiller et de gérer tout appareil compatible IP, quelle que soit sa marque. Avec Domotz, les prestataires de services peuvent détecter et prévenir les problèmes de manière proactive, augmenter la productivité, travailler plus efficacement et offrir une expérience client inégalée. Intégrez pleinement la surveillance et la gestion à distance à votre stratégie de service pour gagner du temps et de l'argent, augmenter les profits et proposer un service client de qualité supérieure.
Informations sur Domotz Pro
Domotz
https://www.domotz.com
Fondé en 2015
Présentation des tarifs de Domotz Pro
Consulter les tarifsDomotz Pro est disponible en version gratuite et propose un essai gratuit. La version payante de Domotz Pro est disponible à partir de 19,00 $US/mois.
À partir de
19,00 $US/mois Consulter les tarifs
Version gratuite
Oui
Essai gratuit
Déploiement et prise en charge de Domotz Pro
Ressources d'aide
- Service de support permanent (réponse directe)
- Support en horaire de bureau
- En ligne
Déploiement
- Cloud, SaaS, web
- Installation (Windows)
- Mobile (iOS natif)
- Mobile (Android natif)
Formation
- Formation présentielle
- Formation en ligne en direct
- Webinaires
- Documentation
Domotz Pro - Fonctionnalités
Logiciels d'analyse de réseau
- Diagnostic réseau
- Gestion des ressources réseau
- Gestionnaire de base
- Rapports de trafic web
- Suivi de l'utilisation d'Internet
- Suivi de la bande passante
- Suivi des SLA
- Suivi des serveurs
- Surveillance des adresses IP
- Surveillance du temps de fonctionnement
- Tableau de bord
Logiciels d'infogérance
- Accès à distance
- Assistance téléphonique
- CRM
- Facturation
- Gestion de projets
- Gestion des correctifs
- Gestion des problèmes
- Messagerie instantanée
- Planification
- Sauvegarde et récupération
- Tableau de bord
Logiciels de dépannage réseau
- Alertes et remontée des problèmes
- Analyse de réseau
- Audit d'historique
- Dépannage de la bande passante
- Dépannage du réseau mobile
- Gestion de la configuration
- Gestion de la connectivité
- Gestion des changements
- Monitoring réseau
- Visualisation de données
Logiciels de gestion informatique
- Accès et contrôle à distance
- Audit des problèmes
- Contrôles/Permissions d'accès
- Gestion de la conformité
- Gestion des capacités
- Gestion des correctifs
- Gestion des licences
- Gestion des stocks
- Planification de la maintenance
Logiciels de gestion informatique : afficher la liste complète
Domotz Pro - Alternatives
Plus d'alternatives à Domotz Pro
Avis sur Domotz Pro
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Écrivez votre avis !
Howard H.
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client5 /5
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 23/12/2020
"Easy remote monitoring and access"
Commentaires:
Highly recommended! For £20 pm you will be hard pushed to find anything better.
There are many other remote access products but I have found them to be fiddly or time consuming, not to mention costly. We are a startup so cost is obviously very important to us. Domotz provides exactly what we need, with a simple interface and ease of use.
Avantages:
Very easy interface, multiple installation options like Ubuntu, Synology and Docker to name a few. Easy setup which allows me to deploy within minutes. Recently deployed three agents to remote locations. The VPN feature allows us to keep full control.
A nice touch - the VPN can be configured to access via custom ports. I have a single box solution for a remote customer that is running a Type 1 Hypervisor and multiple VM's and Containers within. I can access everything via the VPN without any human involvement, which given the locations, is a must.
I also use the Android app for alarms (I can also access remote devices through the VPN from my phone) and this works well. remember to disable battery control on your Android, otherwise alarms can be delayed.
If using SNMP PoE devices, you can power cycle the port on the switch via the web interface or app. It also has great recognition of well known devices and will group them if required. For example, our office has several Samsung Smart TV's as well as Ubiquity network equipment. They have each been grouped which allows for quick access.
Inconvénients: None that hinder my requirements. The map (when using SNMP devices) is quick to populate however, you are unable to modify it's layout or add colour. This would be a nice touch. But this does not discourage my use of the product.
- Source de l'avis
- Publié le 23/12/2020
Stacus O.
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client5 /5
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 05/12/2019
"Proactive Monitoring"
Commentaires: Domotz Pro features and functions have opened up a multitude of avenues to exploit while monitoring our edge devices. Our team has the ability to address problems in real time and reduce overheads incurred through field engineer deployments. We can now centrally manage and monitor edge devices by drilling down to services affected at both a port and switch level. Additional to monitoring, Domotz has availed a reporting facility that we use to justify works done for our customers, a critical component when meeting Service Level Agreement Timelines.
Avantages:
Everything! The Domotz team have developed a well thought out product that addresses the needs of the end user without the need of complex configurations seen in most RMM tools today. My personal favorite features include Domotz Eyes with Alerts, VPN on Demand, Network Monitoring, Web-hooks, VLAN support and IoT integrations.
Working with Embedded systems deployed across remote locations, there is no better tool to provide us with real time proactive monitoring of our remote assets.
Inconvénients: We have not experienced any Cons with the product thus far. However we are grateful to the development team that is constantly engaging with us to add features to the product and expand the scope of use with the ever changing Network and IT environments in to day's world
- Source de l'avis
- Publié le 05/12/2019
Utilisateur vérifié
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client5 /5
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Source : GetApp
- Publié le 09/12/2020
"A great remote Network tool for every MSP"
Commentaires: I am completely satisfied with the choice of using Domotz. I am mainly able to whatever I need to monitor my clients’ networks and all the devices connected to them. It definitely enhanced the way our technicians work, and the approach to the networks when dealing with issues. We have decided to use this for all of our clients as a best practice to provide a better service to them.
Avantages: This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the network is shaped (Network Topology Map available in Domotz) or exactly which ports of switches are used by which devices. For instance, this helped us when restructuring a network rack for one of our clients. Moreover, we use daily the Remote Connection functionalities, including the VPN on Demand, to access network devices and perform daily or weekly maintenance of them. The integration with Freshservice has been a life-changer: we are notified directly in our Ticketing System when something happens on the networks of our clients. However, we have not explored yet all the possibilities available in Domotz, even because they continue to enrich the offer with a very high pace.
Inconvénients: The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it.
- Source de l'avis
- Source : GetApp
- Publié le 09/12/2020
Jonathan H.
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client5 /5
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 26/04/2020
"Great way to show your internet provider speed issues, and excellent monitoring too"
Commentaires: I have been running Domotz for almost 3 years across a number of networks.... the most beneficial has been across a medium size, distributed wifi network with 33 important devices (wifi access points, switches, routers, VOIP, security cameras, and wifi backhaul) being monitored. With domotz I can quickly identify issues and resolve them fast. The remote access is a bonus for when I am not on site.
Avantages: The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run. Our only option for internet connection because of our location is a WiFi connection and we are at the limit of what the provider will install. After 2 years of operation we noticed a significant decrease in our internet performance. Rather than having a back and forward discussion with our provider about speeds and local network conditions etc we were able to provide data from domotz showing the speed and exactly when the speed dropped off. From this we were able to get an upgraded connection to match our internet plan
Inconvénients: The support team are excellent but you do need to contact them if you are replacing/upgrading hardware... small inconvenience that has only happed twice due to hardware upgrades.
- Source de l'avis
- Publié le 26/04/2020
Utilisateur vérifié
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Note globale5 /5
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Facilité d'utilisation4 /5
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Fonctionnalités4 /5
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Support client5 /5
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Rapport qualité-prix4 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 23/09/2020
"Great Software"
Commentaires: I'm a happy customer - its a simple pricing structure which makes it simple to deploy and use
Avantages: While there is other competitive options on the market, Domotz accomplishes its primary aspects in a more readable fashion. The reporting is useful and by and large the tool just works. They seem to always be making improvements and its been becoming a much stronger product.
Inconvénients: Feature development can take quite awhile but they work when they are released.
- Source de l'avis
- Publié le 23/09/2020
