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Description de Domotz
En tant que première solution primée de surveillance et de gestion de réseau à distance, Domotz Pro vous permet de surveiller et de gérer tout appareil compatible IP, quelle que soit sa marque. Avec Domotz, les prestataires de services peuvent détecter et prévenir les problèmes de manière proactive, augmenter la productivité, travailler plus efficacement et offrir une expérience client inégalée. Intégrez pleinement la surveillance et la gestion à distance à votre stratégie de service pour gagner du temps et de l'argent, augmenter les profits et proposer un service client de qualité supérieure.
Qui utilise Domotz ?
Ce produit est destiné à ceux qui fournissent une assistance technique à distance/numérique, notamment : – les intégrateurs de systèmes – les installateurs de domotique – les fabricants de matériel – les centres d'assistance – les prestataires de services
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Domotz
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Avis sur Domotz
Best Remote Management Platform on the Market!
Commentaires : I've been using it daily for 6 years and it keeps getting better. The best remote management platform I've used.
Avantages :
Easy setup, intuitive layout and customizable alerts. Domotz has far more diagnostic tools than other monitoring platforms and their customer service is fantastic with quick response time.
Inconvénients :
Every feature that I've requested in the past has been implemented, so at this point there's nothing I don't like!
Alternatives envisagées précédemment :
Great network tool for MSPs
Commentaires : Theyve been a great true partner to our MSP and we feel they are on our side.
Avantages :
As an MSP we utilize Domotz to discover and monitor customer infrastructure. Domotz has made it so easy to do this for us. We have a quick deployment that saves us and our customers cost, while providing integration for alerts, ticketing, and monitoring tools. They value their partners and are always willing to engage. Monitoring Meraki and Unifi networks, switches, firewalls, access points, integrating these monitors into tickets in Autotask.
Inconvénients :
We had some troubles with agents per network, but was able to resolve this with the team and we are so happy now.
Domotz has been a game-changer for managing my network and devices remotely.
Avantages :
Easy remote access, real-time alerts, and comprehensive network monitoring.
Inconvénients :
Interface can be overwhelming at first, and occasional latency in device detection.
Domotz as my MSPs primary network monitoring solution
Commentaires : Domotz meets our requirements for easy-to-use, easy-to-set-up network monitoring very well. The setup-and-forget nature of the platform allows us to allocate more time to assisting our customers, confident that Domotz will alert us if any attention is needed in their network environments.
Avantages :
As a company committed to efficient network management, we have found Domotz to be a great tool for monitoring our customers’ networking environments. Our focus lies in real-time visibility rather than diving into intricate metrics and statistics. Domotz allows us to assess the overall health of our customers' network infrastructures real time and at any time of the day. Onboarding new customers is effortless.
Inconvénients :
For customers with multiple locations and extensive VLANs, we find that the existing licensing structure does not always fully accommodate our expectations. These scenarios often necessitate the use of multiple (licensed) agents and/or coping with additional costs to lift the fixed VLAN limitation per agent.
Alternatives envisagées précédemment :
Domotoz is the network management tool that you need
Commentaires : Amazing. working with them and joining the partner program is one of the smarter things I have done.
Avantages :
price/features/mobile app. All of these allow my MSP to manage all of our clients network equipement
Inconvénients :
That you have to set up a new client with an agent. Typically I want to build out all my tools prior, I understand why this is, but maybe I could build them in the portal and link an agent when it gets installed.
