Description de Domotz

En tant que première solution primée de surveillance et de gestion de réseau à distance, Domotz Pro vous permet de surveiller et de gérer tout appareil compatible IP, quelle que soit sa marque. Avec Domotz, les prestataires de services peuvent détecter et prévenir les problèmes de manière proactive, augmenter la productivité, travailler plus efficacement et offrir une expérience client inégalée. Intégrez pleinement la surveillance et la gestion à distance à votre stratégie de service pour gagner du temps et de l'argent, augmenter les profits et proposer un service client de qualité supérieure.

Qui utilise Domotz ?

Ce produit est destiné à ceux qui fournissent une assistance technique à distance/numérique, notamment : – les intégrateurs de systèmes – les installateurs de domotique – les fabricants de matériel – les centres d'assistance – les prestataires de services

Domotz Logiciel - 1 Domotz Logiciel - 2 Domotz Logiciel - 3 Domotz Logiciel - 4 Domotz Logiciel - 5

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Domotz

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Avis sur Domotz

Note moyenne

Note globale
5,0
Facilité d'utilisation
4,9
Service client
5,0
Fonctionnalités
4,8
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
95%
4
5%
John
John
Senior Network Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Pétrole et énergies, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

There is no better option anywhere near this price point

5,0 il y a 4 ans

Commentaires : Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later. Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.

Avantages :

The client is extremely easy to setup and light weight. The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP. No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well. This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.

Inconvénients :

My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago. This is more than likely a personal problem, not an issue with the platform.

Joshua
Solutions Architect (É.-U.)
Réseaux informatiques, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Great tool that really helps solve network issues

5,0 il y a 2 ans

Commentaires : I fix networks and keep them fixed for a living. Having a simple tool that can reach out an touch every device, on every vlan and tell you what it is makes you an invaluable asset to any organization.

Avantages :

Domotz automatically identifies many devices automatically so you don't have to guess what something is. In addition the tool is so easy to use it takes very little time to become proficient. I had not successfully worked with an API integration before and through the webinars and support I built my own custom dashboard and learned some new skills in the process.

Inconvénients :

none really. I try to break it daily and have not succeeded yet.

Filippo
Filippo
CTO (Italie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Big surprise!!!

4,0 il y a 2 ans

Commentaires : This plaform help us to monitor some customer networks to proactive solve issue. Very helpfully!

Avantages :

We leave from another platform because the cost was most expensive. During a Synology DSM 7 Beta test, we found this cloud network platform and we try to use it. The features is not the same like the platform abandoned, but the features is constantly a work in progress. The support is very professional and a very smart team. The plus, is that the idea and development is an Italian team, and for an italian citizen is a very proud plus!

Inconvénients :

The only things I don't like is the subnet scan that is a /22 scanning. But, the support team is on piece to help you to improve it.

Stacus
Solutions Consultant /Systems Engineer (Afrique du Sud)
Matériel informatique, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Proactive Monitoring

5,0 il y a 3 ans

Commentaires : Domotz Pro features and functions have opened up a multitude of avenues to exploit while monitoring our edge devices. Our team has the ability to address problems in real time and reduce overheads incurred through field engineer deployments. We can now centrally manage and monitor edge devices by drilling down to services affected at both a port and switch level. Additional to monitoring, Domotz has availed a reporting facility that we use to justify works done for our customers, a critical component when meeting Service Level Agreement Timelines.

Avantages :

Everything! The Domotz team have developed a well thought out product that addresses the needs of the end user without the need of complex configurations seen in most RMM tools today. My personal favorite features include Domotz Eyes with Alerts, VPN on Demand, Network Monitoring, Web-hooks, VLAN support and IoT integrations. Working with Embedded systems deployed across remote locations, there is no better tool to provide us with real time proactive monitoring of our remote assets.

Inconvénients :

We have not experienced any Cons with the product thus far. However we are grateful to the development team that is constantly engaging with us to add features to the product and expand the scope of use with the ever changing Network and IT environments in to day's world

Utilisateur vérifié
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Great Software

5,0 il y a 2 ans

Commentaires : I'm a happy customer - its a simple pricing structure which makes it simple to deploy and use

Avantages :

While there is other competitive options on the market, Domotz accomplishes its primary aspects in a more readable fashion. The reporting is useful and by and large the tool just works. They seem to always be making improvements and its been becoming a much stronger product.

Inconvénients :

Feature development can take quite awhile but they work when they are released.