Hurrah! Leaderboard

Hurrah! Leaderboard

par CRMGamified

Qui utilise Hurrah! Leaderboard ?

We serve Inside Sales and Service Teams ranging from Call/Contact Centers, Multilevel Marketing, Sports and Entertainment, Insurance, Manufacturing, Human Resources, Reality, and more.

Description de Hurrah! Leaderboard

Hurrah! Is a performance broadcasting solution that uses gamification mechanics to motivate and engage sales and service teams. Hurrah! connects directly to your CRM or other data collection software so you can start broadcasting real-time performance data, automatic employee recognition, goal trackers and more on TV screens throughout your office!
https://crmgamified.com/leaderboards/

Informations sur Hurrah! Leaderboard

CRMGamified

http://www.crmgamified.com

Fondé en 2012

Prix de Hurrah! Leaderboard

Hurrah! Leaderboard n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Hurrah! Leaderboard - Fonctionnalités

Logiciels de gamification
Configuration et suivi des objectifs
Fonctions pour call centers
Fonctions pour développeurs
Fonctions pour l'enseignement
Fonctions pour ventes
Gestion des badges
Gestion des commentaires
Gestion des concours
Gestion des récompenses
Intégration des employés
Mesure des performances
Outils de collaboration
Suivi des classements et des activités
Cartes virtuelles
Catalogue de récompenses
Gestion des mentions
Gestion des performances
Nominations
Objectifs
Reconnaissance entre employés
Reconnaissance par les responsables
Reconnaissance sociale
Suivi de reconnaissance
Système de points (récompenses)

Avis sur Hurrah! Leaderboard

Afficher 5 avis sur 10

Note globale
4,2/5
Facilité d'utilisation
4/5
Service client
4,5/5
Fonctionnalités
3,8/5
Rapport qualité-prix
4,1/5
Jeff L.
Senior Marketing CRM Specialist
Assurance, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 31/07/2019

"Awesome Gamification Option for Dynamics 365"

Commentaires: We've had a positive experience so far with Hrrah! Karel and the team have been great in assisting us with slide creation and custom KPI metrics. highly recommended.

Avantages: The ability to create a professional looking slideshow really makes this software a no brainer for any sales organization.

Inconvénients: One of the features I would like to see in the future is an aggregate (multi-entity) counter of totals to run contests from. We often hold activity based contests on Phone Calls, Appointments & Sales with different point allocations for each so this would be beneficial to us.

Réponse de l'éditeur

envoyé par CRMGamified le 01/08/2019

We are so glad you've had a positive experience using Hurrah! Leaderboards with Dynamics 365! We are always working on expanding our features offering and improving functionality, so we appreciate your feedback!
Cheers!
The Hurrah! Team

  • Provenance de l'utilisateur 
  • Publié le 31/07/2019
Raymond R.
CRM Coordinator
Sports, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2020

"Hurrah! Leaderboard Review - Raymond Rondez"

Commentaires: I've used it for 3 years at two different companies and I've enjoyed it for the most part. It really motivates our sales and service teams to continue making calls and compete with one another which in turn, helps our company obtain its goals.

Avantages: I enjoy the fact that it can easily connect to your CRM system live as well as a live data warehouse. It does give us many features that are essential to our business and our sales team loves it.

Inconvénients: It would be nice if rep pictures could be displayed for multi-column slides and more records could be shown on tabular slides.

Réponse de l'éditeur

envoyé par CRMGamified le 17/03/2020

Thanks so much for your feedback Raymond! We are happy to hear that Hurrah! is helping with your sales team motivation! The upgrade to Hurrah! 5.0 should make managing user information lots easier for you. Please don't hesitate to reach out to our customer success team with any questions!
Cheers!
The Hurrah! Team

  • Provenance de l'utilisateur 
  • Publié le 13/03/2020
Cody G.
CRM Assistant
Services aux consommateurs, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2020

"Hurrah Leaderboard Review"

Commentaires: Hurrah is a great piece of software, but could benefit from an simpler user interface. It has been quite the learning curve to create metrics that bring all of the necessary data from CRM to Hurrah - given the high level of demand and customization in our organization. The support team has been great in providing training and troubleshooting when needed.

Avantages: Hurrah provides an interactive way for our reps to engage with their CRM data, and promotes healthy competition in our sales environment. The support team at Hurrah has been very responsive to our needs, and has provided excellent training on the system.

Inconvénients: The software has been difficult to implement at our branches, based on the infrastructural approach that we decided to take. It was also difficult to use based on the demands of our organization, and the creation of metrics to pull different types of data into Hurrah. An simpler user platform would be beneficial.

Réponse de l'éditeur

envoyé par CRMGamified le 17/03/2020

Thanks so much for your feedback Cody! We are happy to hear that Hurrah! is helping with your sales team's motivation! We will give our Customer Success Team your comments.
Also, we are always working on expanding our features offering and improving functionality, so we appreciate your feedback!
Cheers!
The Hurrah! Team

  • Provenance de l'utilisateur 
  • Publié le 13/03/2020
Utilisateur vérifié
Configuration Specialist
Immobilier, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 28/02/2020

"Easy Leaderboard for Sales Group"

Commentaires: Gamification has been requested for a long time, and we were able to deliver that with the Hurrah! leaderboards. Our sales group really likes the leaderboard, seeing new content each week, and being able to keep up with their sales. They love when a big event is triggered.

Avantages: Hurrah! leaderboards are easy to learn how to use and set up. It's easy to change content and customize the content with different images and sounds. The stock content that comes with Hurrah! is great, especially the moving backgrounds.

Inconvénients: I can't schedule a slide to be broadcast and then be taken down when the schedule has elapsed. The slide types are limited after using it for a few months. One of our requests was to show a sales thermometer chart, but we could not because there was not a slide type available to accommodate the request. Having more slide types that make sense to a sales group would be greatly beneficial.

  • Provenance de l'utilisateur 
  • Publié le 28/02/2020
Kevin D.
CRM Strategy Coordinator
Sports, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 28/02/2020

"Hurrah Review"

Avantages: Once everything was set up initially, the software took care of itself to autoupdate all figures. I also enjoyed the ability to add images to customize the look and feel of our Hurrah instance.

Inconvénients: I wished that there was functionality where I could manage all media (audio/images/videos) on my own rather than have to submit it to my Hurrah rep to customize. There were also occasional instances where our connection to the Hurrah servers went down and I had to reach out to my Hurrah rep to let them know. It is more reactive than proactive from the Hurrah side.

Réponse de l'éditeur

envoyé par CRMGamified le 02/03/2020

Thanks so much for your feedback Kevin! We're glad you've had a positive experience running Hurrah! for your team. The upgrade to Hurrah! 5.0 should make managing user information much easier for you. Our customer success team will happy to work with you to answer questions or address any issues you may be having.

Cheers!
The Hurrah! Team

  • Provenance de l'utilisateur 
  • Publié le 28/02/2020