Pour qui ?

Commusoft is an all-in-one online service software for field service business. It helps you to manage your customer database, quotations, jobs, invoicing, and more.

Notes moyennes

60 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Commusoft
  • https://commusoft.co.uk/
  • Fondé en 2005

En savoir plus sur Commusoft

Commusoft is an all-in-one online workforce service management software for field service businesses. It helps you to manage your customer database, quotations, jobs, engineer diaries, certificates and invoicing, and it integrates with popular accounting packages such as Sage, QuickBooks and Xero. Commusoft is accessible on your PC, Mac, iPhone, iPad, Android phone and Android tablet.

Commusoft - Fonctionnalités

  • Accès mobile
  • Base de données de clients
  • Facturation
  • Gestion des centres d'appel
  • Gestion des contrats
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des tâches
  • Planification
  • Portail libre-service
  • Routage
  • Suivi de l'historique des services
  • Suivi des tâches
  • Accès mobile
  • Achats
  • Calendrier de planification
  • Facturation
  • Gestion des clés et des serrures
  • Gestion des expéditions
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance préventive
  • Planification
  • Suivi de l'historique des services
  • Suivi des ressources
  • Accès mobile
  • Base de données de clients
  • Devis
  • Facturation
  • Gestion des expéditions
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des tâches
  • Planification
  • Planification de la maintenance
  • Routage
  • Suivi de l'historique des services
  • Accès mobile
  • Base de données de contacts
  • Devis
  • Expédition
  • Facturation
  • Gestion des contrats
  • Gestion des ordres de travail
  • Gestion des stocks
  • Horloge
  • Planification
  • Recouvrement des paiements sur le terrain
  • Routage
  • Signature électronique
  • Suivi de l'historique des services
  • Base de données de clients
  • Biens commerciaux
  • Coût des tâches
  • Gestion des expéditions
  • Gestion des ordres de travail
  • Gestion des tâches
  • Gestion des équipements
  • Planification
  • Planification de la maintenance
  • Propriétés résidentielles
  • Routage
  • Suivi des ressources
  • Coût des tâches
  • Gestion de la conformité
  • Gestion de la logistique
  • Gestion de la maintenance
  • Gestion de matériel
  • Gestion de projets
  • Gestion des ordres de travail
  • Gestion des ressources
  • Gestion des stocks
  • Gestion des équipements
  • Planification
  • Accès mobile
  • Base de données de clients
  • Devis
  • Facturation
  • Gestion des expéditions
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des tâches
  • Planification
  • Routage
  • Suivi de l'historique des services
  • Accès mobile
  • Base de données de clients
  • Commerce et industrie
  • Devis
  • Facturation
  • Gestion des contrats
  • Gestion des ordres de travail
  • Planification
  • Signature électronique
  • Suivi du temps

Logiciels équivalents

Avis les plus utiles sur Commusoft

An incredible learning experience the whole process has been conducted efficiently and smoothly.

Traduire avec Google Translate Publié le 22/08/2017
Angela W.
Administrator
Équipements publics, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Source : asdf
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The most important benefit is being able to relieve the Director of all the admin tasks that he has been doing up until this point. To streamline the whole procedure from taking the initial call to the job being completed and invoiced. Having all the revelvent information for every customer in one easy to access package will prove to be invaluable in the future. Information being available to all engineers quickly and easily. Completing everything in a professional and efficient manner. To be able to develop and grow the business with a more productive system in place.

Avantages: The versatility of the software is incredible, it covers every aspect of what we need as a business to enable us to evolve and develop. The Xero integration is very impressive and has made the process of invoicing and payments very straightforward, even linking the customers was actually really easy. The system is overall very easy to use with help every step of the way with the help manager I usually find what I need to assist me. Having everything in one place will be very beneficial and as I progress with the system it will enable the business to achieve its full potential. The reason I wanted this software was to take as much of the admin work from the Director so that he can focus more on the job and development of the company, which this system I believe will help us achieve. I am not experienced in software packages as such, however, this software has really impressed with how easy it has been for me to grasp the basics. I am sure in time we will wonder how we ever coped without it. Everything is easily accessible and the layout and format very easy to use and pleasing to the eye. We have had a lot more estimates accepted since using the software as it gives the customers confidence in us due to the way everything is now presented to them via Commusoft. The reporting is a very useful and easy to use function, which is one of my favourite aspects of the software. Overall I am very impressed with the software and very happy I decided to go with Commusoft.

Inconvénients: Its hard to say what I like least about the software at the moment as I havent personally come across anything negative at this point.

Could not live without it now.

Traduire avec Google Translate Publié le 07/10/2016
Daniel B.
Managing Director
Construction, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : asdf
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: After using other programs and services for a long while and finding that there were mistakes and errors causing many man hours wasted this was a breath of fresh air. Once you have set this up and used it for the first year it begins to make you money. Services that you would have once missed or jobs that you mislaid are a thing of the past. The system takes a little to get used to but the support is very good and fast to respond. There are a few features that could improve it further but it is tailor made for the industry so has great features already. Overall a fantastic piece of software which is currently undergoing an overhaul to improve it further. Would highly recommend for a single man to a large company.

Avantages: Ease of use
Features
Service reminders
Job information is easy to find
Saves a lot of man hours.

Inconvénients: Maybe a simpler to use mobile app - also some sort of small safety check form when signing off jobs
The system can be a bit slow from time to time but nothing serious.

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