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Description de Iris Works

Offre aux photographes une solution simple et intuitive pour la gestion de leur studio et de leurs clients. Réservation et planification en ligne, flux de travail automatisés, facturation, contrats, etc. Iris Works est un système de gestion de studio destiné aux artistes. Après seulement quelques heures consacrées à la configuration de votre studio, vous serez prêt à rationaliser votre activité.

Qui utilise Iris Works ?

Le programme est adapté aux photographes de portraits, photographes de mariage et autres artistes.

Iris Works Logiciel - 1
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Iris Works

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Facilité d'utilisation
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Iris Works

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,5
Service client
4,8
Fonctionnalités
4,2
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
67%
4
27%
3
6%
2
1%
1
0%
Deirdre
Deirdre
Owner/Photographer (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but Iris won.

5,0 il y a 6 ans

Commentaires : Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.

Avantages :

It's ease of use. It is incredibly user friendly. I love that I can have client leads automatically entered into my client data base. It saves so much time. I love that they are always updating it and trying to improve it and make it even more amazing than it already is. Their customer support is also very good.

Inconvénients :

I wish that I could do partial payment options on invoices; that way I don't have to do a new invoice for payment plans, and could just send out a reminder email or something. I also wish they would have an app; I don't know why, but I feel like apps are easier to work with than websites on my phone or tablet, even though it is a responsive website.

Michael
Michael
Creative Visionary and Owner (É.-U.)
Utilisateur LinkedIn vérifié
Photographie, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A must have for ANY photographer!

5,0 il y a 5 ans

Commentaires : Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a breeze. That's important because I can focus more on creating and less on processes.

Avantages :

Iris Works takes the hassle out of many of the day to day operations for my business. I like being able to quickly enter clients, send them important information about setting up their shoot and how easy it is for clients to pick a date and book their shoot. Additionally - and most importantly - Iris Works EXCELS at providing stellar customer support and they are keen on listening to feedback and implementing improvements to their offering. Seriously, you simply can't go wrong by choosing Iris Works Software!

Inconvénients :

If I had to be picky, I'd say that their lead page could use a refresh and be more customizable. Also, applying more customization to forms and invoices overall.

MEGHAN
Owner/Priciple Photographer (É.-U.)
Photographie, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I am ready to leave and go to another service.

2,0 il y a 6 ans

Commentaires : Organization of my client information. Automated emails.

Avantages :

The way my client information is organized and accessible. I like the automated emails. I like the client questionnaires.

Inconvénients :

*No automated invoicing as part of the workflow. This seems like a no-brainer. If I want a studio software to do all the work for me- invoicing is part of that work! *The way that inquiries are displayed(hate that I have to "make them a client" in order to unbold them from the clients portal. Inquiries get lost because they are not marked as "answered" in the client portal. *I hate that I have to create an entire workflow just to send client a contract. If I need to send them a different contract that the one in the normal workflow I have to build an entirely new workflow to send it to them. I hate that I can't send them a workflow with a slightly changed contract. For example- I have a wide variety of mini-session pricing depending on the time of year and type of mini-session. The pricing is really the only thing that changes on the contract. Yet, I have to build an entirely new workflow every time I set up a different mini-session pricing. Why can't I just be allowed to adjust the price in the contract when I go to send a workflow? *I wish there was an easier way to see what clients have actually completed their workflow without having to individually go in to each client's page and click around. I often have mini-sessions with 14 families in one day. I can see them all on my calendar in the portal but there is no easy way to see all of them in list form and see what contracts and questionnaires have or have not been filled out for the day. SO MUCH MORE!

Réponse de l'équipe de Iris Works

il y a 6 ans

Hi Meghan - I'm sorry to hear your disappointment with our system and our capabilities. I'd like to address a few concerns. You are definitely able to modify a contract, and do not need to create a new workflow in order to send a contract. You can manually send a contract, modifying it before sending. I completely understand your concern and frustration with no automated invoicing. We are in the process of adding this capability. And lastly, the frustration you have with not being able to see all completed/not-completed questionnaires and contracts is a shared frustration. Our team is already mapping out a solution to this. I hope you'll give us a chance to address some of your concerns!

Stephanie
Stephanie
Photographer/Owner (Canada)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I use Iris works for every session I book it makes my life so much easier!

5,0 il y a 6 ans

Commentaires : less thinking more time for family and getting work done such as photographing and editing.

Avantages :

I like that I can keep information about my clients and that I can set it up so that it automatically reminds my clients of their sessions so that i don't have to and I have had less people not show up for their sessions. It makes it easy to keep track of things I need to get done for each session.

Inconvénients :

the only thing that I don't like is that there isnt an app or anything for it its all on a website I would love it that much more if It was directly on my desktop and phone and easier to access.

Ebony
Ebony
Partner (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A GAME CHANGER!

5,0 il y a 6 ans

Avantages :

This software is efficient and very well thought out. It is perfect for almost anyone in our opinion, specifically the everyday visual artist/photographer. We have used Iris-Works for over a year and wouldn't trade it for any other. Not to mention, the customer service is AMAZING.

Inconvénients :

No negatives. They're always updating and upgrading. Every time we write and give feedback they are so quick and efficient about rolling it out. Love it!