Iris Works

Iris Works

par Iris Works

Qui utilise Iris Works ?

Our program is catered towards portrait photographers, wedding photographers, and artists.

Description de Iris Works

Offers photographers a simple & intuitive solution to their client & studio management needs. Online booking & scheduling, automated workflows, invoicing, contracts, and more. Iris Works is the studio management system made for the artist. After only a few hours of setting up your studio, you're ready to begin streamlining your business.

Informations sur Iris Works

Iris Works

http://www.iris-works.com

Fondé en 2015

Prix de Iris Works

Iris Works n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Iris Works est disponible à partir de 25,00 $US/mois.

À partir de

25,00 $US/mois

Prix

Our basic pricing is $25/month or $270/year. Online booking available

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Avis sur Iris Works

Afficher 5 avis sur 231

Note globale
4,6/5
Facilité d'utilisation
4,5/5
Service client
4,8/5
Fonctionnalités
4,2/5
Rapport qualité-prix
4,5/5
Deirdre L.
Owner/Photographer
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/05/2018

"I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but Iris won."

Commentaires: Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.

Avantages: It's ease of use. It is incredibly user friendly. I love that I can have client leads automatically entered into my client data base. It saves so much time. I love that they are always updating it and trying to improve it and make it even more amazing than it already is. Their customer support is also very good.

Inconvénients: I wish that I could do partial payment options on invoices; that way I don't have to do a new invoice for payment plans, and could just send out a reminder email or something. I also wish they would have an app; I don't know why, but I feel like apps are easier to work with than websites on my phone or tablet, even though it is a responsive website.

  • Provenance de l'utilisateur 
  • Publié le 18/05/2018
Melissa A.
Owner
Photographie, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 18/05/2018

"Exceptional customer service. There are a few things I would improve on. "

Commentaires: Client notes and email automation. I think it would be extremely beneficial if they had one on one with someone that shoots what you shoot when you do set it up because it can be confusing. The videos do help, but they aren't specific for certain photographers. I only accept 4-8 newborn sessions a month and when I go to book a client I have to put their due date in as a tentative holding spot and then move it around when we book the session.

Avantages: I love that it offers automated emails and the client notes are very handy! The customer service is exceptional and I can't say enough about that.

Inconvénients: However, I wish there was a way to make a custom invoice for gift cards or other things that aren't on the "menu". I wish there was a way you could send reminders every 24-48 hours if they don't pay/read the emails/fill out the questionnaires. I also have had issues with it hiding in my client's spam folders so I always have to mention that it's coming from my client portal and then they ask me what the email it will be coming from and it can be a bit of a hassle. I wish there was a way to set up a payment plan or allow a partial payment as well.

  • Provenance de l'utilisateur 
  • Publié le 18/05/2018
Utilisateur vérifié
Owner
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 15/05/2018

"Decent enough but much room for improvement."

Commentaires: It helps me keep my business organized better than I could alone, but I am definitely considering switching to a different program like ShootQ

Avantages: Contracts and invoices - I enjoy the ease of sending clients contracts and invoices. Being able to accept payments through Stripe and PayPal makes life easy.

Inconvénients: The organization of this program is not intuitive at all. The menu across the top is disorganized in itself like "locations" would be as important as a dedicated menu header as "clients". A menu to the side with the main part of the window being your workspace or "dashboard" would be much cleaner. Clients - a giant, seemingly neverending list of clients is useless. I can search them by name, but some sort of organization or grouping option would be nice. The individual client page is nice. I like being able to see their activity, invoices and documents. To -dos: A boring list that tells me nothing. Visuals would be nice, like an interactive calendar that can be color-coded. I can tell nothing from glancing at a list of text. Calendar: Meets the bare minimum of calendar functionality. Being able to see a list of upcoming calendar entries would also be nice. Invoices:Professional looking. I like that I can connect to Quickbooks. Documents: Again, a list. I like the tabs to separate them. The editing window is garbage. A common complaint is accidentally clicking outside of the window and losing your work. Studio: Email templates are ok, but not be able to add images is not ok. The banner option is lame. Also, if emailing clients is going to be an option through Iris Works, there needs to be an email client where we can look through our messages. Having to hunt down emails client by client is tiresome. Workflow would be nicer if there was a better calendar.

  • Provenance de l'utilisateur 
  • Publié le 15/05/2018
Oona B.
Owner
Photographie, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    2/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    4/10
  • Provenance de l'utilisateur 
  • Publié le 15/05/2018

"Overall very good"

Avantages: The product was a game changer for me when I was switching for the first time to a CMS, helps alleviate loads of otherwise time taking tasks.

Inconvénients: As I've used it for a long time now it's not growing with me as I'd like it too. I find that I am using Evernote and Trello and Calendy AND Iris when I'd like to be just using one platform to manage my clients. The hardest things for me are non-customizable things, such as specific timing on items, as well as actual task lists and due dates that are managable. Plus I find it's only usable on a computer - would love to be able to access it more redily on my phone.

  • Provenance de l'utilisateur 
  • Publié le 15/05/2018
Michelle S.
Owner
Événementiel, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 08/12/2019

"Helped Scale Our Business"

Commentaires: Overall, we've renewed our subscription and will continue to use Iris Works.

Avantages: Iris Works allowed us to bring up our level of professionalism while simultaneously simplifying everything.

Inconvénients: One time, Iris-Works had a glitch and would not load. I tried to contact them to see how long it would take to get the program up and running, but I had trouble reaching anyone by phone/email. It was pretty time sensitive because the program contained all of our couple's contracts and contact information. It was a good reminder to diligently back everything up.

  • Provenance de l'utilisateur 
  • Publié le 08/12/2019