AnyDesk

AnyDesk

par AnyDesk Software

Pour qui ?

Bureau à distance, assistance à distance, partage d'écran et présentation web

Notes moyennes

357 avis
  • Note globale 4.5/5
  • Facilité d'utilisation 4.7/5
  • Service client 4.1/5
  • Fonctionnalités 4.4/5
  • Rapport qualité-prix 4.5/5

Informations sur le produit

  • À partir de 10,99 $US/mois
  • Version gratuite Oui
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
  • Formation Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • AnyDesk Software
  • http://anydesk.com
  • Fondé en 2014

En savoir plus sur AnyDesk

AnyDesk est le logiciel de bureau distant le plus rapide au monde actuellement disponible sur le marché. Il est idéal pour le partage de bureau, l'assistance à distance et la présentation web.

AnyDesk - Fonctionnalités

  • Chat en temps réel
  • Enquêtes et feedback
  • Enregistrement de session
  • Outils de diagnostic
  • Partage d'écran
  • Partage des fichiers
  • Transfert de session

Avis les plus utiles sur AnyDesk

Wonderful remote support application

Publié le 01/07/2019
Burcu A.
Information Technology Expert
Télécommunications, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We used a different application in Windows based systems, but we installed machines with different operating systems. they contained linux system. We could not connect to linuz systems from other application. We started using anydesk because we had problems switching from windows to linux. and we are very pleased.

Avantages: The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection. Connection speed is very good.

Inconvénients: The application works well. Not difficult to install and use. There is no feature I do not like.

Fantastic free & paid tool for accessing remote desktops

Publié le 27/12/2019
Utilisateur vérifié
Director, Sourcing Operations
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have certain tools tied to US IP addresses and allowing our team to be able to access these from across the globe is a huge benefit to our daily operations.

Avantages: I want to say the price -- we've been on the free plan for many years. I imagine they'll migrate to a more consistent paid model down the road but even with that in mind, it'll be worth the expense. It's a very lightweight, easy to use way to have our team access remote desktops from anywhere in the world.

Inconvénients: The install process could be a little more streamlined, but other than that no complaints. As it stands the app can run natively with the downloaded file, though a prompt to install afterwards was a little confusing but easy enough to figure out.

If the network conditions are good, AnyDesk is the go to software for remote access.

Publié le 30/10/2019
Jimmi N.
Network Engineer
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: In overall, AnyDesk is my go-to remote access software as so far despite the few negative experiences i rarely experience, it has never let me down.

Avantages: I am generally happy to have discovered this software. Not only has it allowed me to support clients remotely but also proved to make my life very cost effective. As long as the remote client's laptop/desktop is connected to the internet and i'm granted access am able to support fully the client. Furthermore, once connected successfully the connection is very stable with clear video quality.

Inconvénients: As good as the software is, it can get really frustrating when trying to use keyboard shortcuts when connected to a remote device. Basic shortcut keys such as Ctrl+Alt+Del, or copy-paste function don't work and sometimes can be frustrating especially when time is not on your side.

Anydesk great product for international use

Publié le 06/08/2019
Jose M.
Proyect Manager
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur 
3/5
Note globale
5/5
Facilité d'utilisation
3/5
Fonctionnalités
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: overall i had a great experience, you can do alot with this tool , in terms of connectivity

Avantages: You can set it up super easily and you can connect with computers all over the world as long as you have an internet connection

Inconvénients: some bugs like the clipboard not working, and sometimes it would disconnect with no reason

Best remote desktop App

Publié le 04/12/2019
Houssem eddine G.
CEO
Import/Export, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Anydesk helped me a lot in resolving my users issues and improving overall satisfaction

Avantages: I've been using Anydesk for more than a year. We had a software we were selling and some users reached us for support. We like Anydesk for many reasons:
1. It's lightweight so the users won't take to much time downloading it
2. It's simple and straightforward, the interface displays only a code and an input so when we ask users for their code they find it quickly
3. It's very fast, many users had slow internet but that did't have much impact on our work
4. It gives the users the ability to limit the agent rights (keyboard, mouse, admin...)

Inconvénients: I can't complain about Anydesk because it gives me all what I need. The only thing I can ask for is working on a modern interface because the actual one feels 90s

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