Description de GoCo
Améliorez vos prestations grâce à une administration des ressources humaines et des prestations moderne et facile à utiliser. GoCo est une solution unique pour l'inscription et la gestion de toutes vos offres de prestations d'entreprise, y compris : santé, dentaire et vision ; FSA (Flexible Spending Account), HSA (Health Savings Account), HRA (Health Reimbursement Account), vie, accident et invalidité ; 401k, prestations pour les déplacements domicile-travail, etc.
Avec GoCo, vous bénéficiez de la facilité et de la commodité d'une plateforme d'inscription en ligne moderne, sans avoir à changer de fournisseur ou de courtier. Vous pouvez conserver votre propre courtier ou vous recevrez une aide pour trouver une nouvelle solution.
Qui utilise GoCo ?
La mission du GoCo est d'aider les petites et moyennes entreprises à consacrer moins de temps aux tâches manuelles des ressources humaines, afin qu'elles puissent se concentrer sur la croissance d'équipes plus épanouies et plus productives.
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Avis sur GoCo
Easy to use software and excellent customer services
Commentaires : I would use and recommend this software to other HRs.
The software itself is very straightforward and easy to use. What I like the most about GoCo is its' customer service. Extremely helpful, friendly, and fast. Highly recommended.
I like most of their functions and seldom use anything other than onboarding and PTO.
Réponse de l'équipe de GoCo
il y a 3 ans
Hello, Thank you so much for your feedback on GoCo! We're so glad to hear that you have had a good experience with our customer experience, and the platform's ease-of-use. We value your constructive feedback, and will take into account any additional suggestions or questions you may have. Please do not hesitate to reach out at any time. Thank you! - Aimie Y.
Alternatives envisagées :
Commentaires : Fantastic. Seriously, I can't say enough good things about them. I'm excited to see how this company progresses.
Super easy to use. No more staff griping. I don't have to have a full time administrator. GoCo.io has assembled one of the most responsive an knowledgable teams I have ever dealt with. I was sold on this when I was told they looked at HRIS like a game, it should be something people can figure out. My staff has done just that, and they able to poke through parts and do what they need to do with limited input. Their mobile interface is just like the desktop version. The staff is responsive, the implementation manager was superb! It's weird as an HR manager to be excited about software, but going to GoCo after our last experience was like dealing with a broken down high end sports car that looks nice in the garage, but doesn't go anywhere, to a super reliable truck that just gets the job done.
It's a newer company, and it has less modules an options, it's what I refer to as "vanilla with sprinkles." That being said, when I set out to select a software, I aimed to get one that had what I needed, and I didn't focus on any nice-to-haves. I don't even miss all the other stuff I used to have, because this delivers on what I need in a fantastic way.
Disappointing. Should have stuck with Zenefits.
Commentaires : I'm optimistic that Goco will continue adding improvements and additional staff until their product is as strong as Zenefits. I'd just hold off signing up until that happens.
Goco promised a lot - everything Zenefits offered (since it was founded by former staff of theirs) - plus MORE! Unfortunately, in my opinion they haven't delivered. The pros are that this is basically a free software if you don't add any bells and whistles, and it is WAYbetter than managing an HR system on paper or with spreadsheets. The onboarding process is great on the new employee side. The staff have welcomed my feedback when I give it, which I appreciate.
As soon as we switched to Goco, we entered a nightmare. We were charged for things the sales rep said we wouldn't be (the company executives sent a very nice apology about that misunderstanding), the functionality did not live up to its promises and has lots of annoying little UI issues, and it is like pulling teeth to get a response from my account rep (I received a separate apology directly from the exec about that). From my perspective, Goco is suffering new-startup syndrome where they overloaded their staff and make promises they can't possibly deliver. I do believe that my Customer Service rep and all the staff are genuinely trying their best and that the company has simply bitten off more than they can chew.
Great Software & Consistently Awesome Service
Commentaires : We currently meet with our GoCo representative once a month to 'check-in', and have done so since we switched to GoCo years ago. This says ALOT! They want feedback on the good, the bad, and the challenging, and they ALWAYS act on it. If I have a question that I send to our representative, I have no doubt that I will get a response within an hour. I've said this before, and I'll say it again, it's so nice to work with company that aligns with our core values. They are definitely a great team that Gives Customers What They Want and Builds Something Special every step of the way!
I use GoCo mainly when I need to update our Team Members' profile to make them eligible for benefits within our Company. GoCo makes offering our Team Members benefits and enrolling them into our plans so much easier! During open enrollment, not only am I sending our eligible Team Members emails to remind them to enroll in our benefits, but GoCo is also sending them multiple emails so they don't miss their opportunity to take advantage of their potential benefits. It's so refreshing to get rid of all the paperwork and complete everything electronically flawlessly.
Our company structure is set up a little differently than most. We have multiple companies under one umbrella company. This makes it a tad bit challenging for GoCo to be able to structure the profile setup, necessary documents, and permissions, but they have turned this into an opportunity to make updates and create additional features.
Alternatives envisagées :
Get Rid of Paperwork and Save Time
Commentaires : As an HR department of one for a small company, GoCo has enabled us to find a tech solution that works for us and is affordable. It has helped greatly with transparent performance management, completion of necessary documents in a timely manner and has relieved a lot of the stress associated with open enrollment every year. The customer service is also wonderful. I have always received a prompt reply to my questions and my suggestions are taken seriously.
The software was easy to set up, it saves me a lot of time during open enrollment and helps to onboard employees in an organized and timely fashion.
I don't think the time clock feature beats other options on the market, however it is pretty new and they will likely expand and improve the feature as they have with other areas of functionality.
Réponse de l'équipe de GoCo
il y a 3 ans
Hi Michelle, Thank you so much for your feedback on GoCo! We're so glad that the set-up process and open enrollment processes have been made easier with our platform. We also value your feedback on our time clock/other features, and are continuously taking this feedback to improve our product. Don't hesitate to reach out to us with additional questions and suggestions! Thank you again! - Aimie Y.