TrueConf Server

"Integrated Teleheath Provider for EHR"

Commentaires: TrueConf support team have been great to work with. It took a good deal of effort, but we have customized both of our systems to work smoothly and deliver an excellent telehealth platform on web, desktop, and mobile environments.

Avantages: We were in search of a platform to offer an integrated Telehealth service within our Behavioral Health EHR, ClinicTracker. We considered building our own, but then quickly realized there were existing companies that had already created video conferencing solutions. The key was finding one that offered the ability to seamlessly integrate into our EHR. After reviewing several options, we landed on TrueConf. Their staff were knowledgeable, clear in their explanation of what was and was not capable with their system, and also willing to work with us to build some of the missing items that we required. Their pricing model ended up being reasonable for us to package and resell.

Inconvénients: At first, the TrueConf platform did not contain all of the functionality we needed to properly meet the needs of our customers. However, with collaboration between our teams, this is no longer an issue. The pricing models are a bit confusing, due to all the different ways you can use the system. However, once you understand what you'll need, the pricing ends up being lower than the alternatives.

"Small Review about Trueconf ."

Commentaires: Its really good.. Everything going so smooth . Value for money.

Avantages: Can host on local without any need of Internet

Inconvénients: Adding Users in a Conference (If there are many).

"Product / Support Review"

Avantages: Friendly user interface.
Easy to perform administrative task.
Hardware independent.
Flexible license policy.

Inconvénients: Post implementation administrative training is not provided.
Process to connect with technical/functional team for updated features is not properly communicated.

"Best video conferencing solution found after much searching"

Commentaires: We needed a way to keep our tech and sales staff in constant contact despite working from geographically disperse locations; TrueConf delivered exactly what we needed.

Avantages: The product is rock solid. We are on video conference all day, every day, and this product is just perfect for continued use. It was reasonably easy to setup, performs extremely well, and the support team is awesome. Literally no complaints about the product or the company.

Inconvénients: It is literally hard to find anything wrong with TrueConf. One thing we'd like added is an chime when a new user joins a group conference.

"Great product with reasonable price"

Commentaires: Court hearing and integration with our product

Avantages: High quality of video and audio
Easy to configure and maintain
reasonable cost in comparison to hardware based video conferencing

Inconvénients: Remote licensing that has to call home. It would be easier to have the local activation so the user does not have to deal with the firewall issues.