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Event Booking Engines
Description de Event Booking Engines
Event Booking Engines est une solution cloud de réservation d'événements destinée aux lieux événementiels, restaurants et groupes hôteliers. Elle comprend des fonctionnalités telles que le CRM (Customer Relationship Management) basé sur les événements, les paiements en ligne, la gestion des propositions et des contrats, les signatures de contrats en ligne, les BEO (Banquet Event Organizer), le calendrier, la planification de sites et de salles multiples, la planification du personnel, les documents, la vente de billets et le suivi des leads. L'éditeur propose également de nombreuses intégrations de produits. Cette solution vous aide à gérer facilement et de manière centralisée votre entreprise, à gagner du temps, à augmenter vos recettes et à améliorer vos flux de trésorerie.
Qui utilise Event Booking Engines ?
Parmi les marchés cibles figurent les groupes hôteliers, restaurants et lieux d'événements en quête d'un logiciel de réservation d'événements, de paiements en ligne, de CRM, de planification de salles, de signatures de contrat en ligne et d'autres fonctionnalités.
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Avis sur Event Booking Engines
Lots to learn about the software but it so far has been a good place to keep all our events tracked.
Avantages :
Master calendar, client and event tracking, sending contracts to be signed rather than having to pay for a separate service. Good, responsive tech support by phone or email--my many questions are quickly answered. Some good customization and integration options.
Inconvénients :
Payments and invoicing are still not super clear to me. The flow of booking events is not as user-friendly as I'd like.
Réponse de l'équipe de Event Booking Engines
il y a 7 ans
Thank you for your review/feedback on our company and product, greatly appreciated! We recently rolled out the Event Wizard with Autopilot which should greatly improve your ease of Event Booking and drastically reduce the time it takes as well. We are always open to continued discussion and based on your specific comments/needs/requests, providing additional enhancements in all areas of our product.
Event Booking Engines is AMAZING
Commentaires : My organization updated from an ancient program used many years ago. This software has helped us with reports and organizing our daily client interactions. I cannot say this enough...support is outstanding!!
Avantages :
This program makes organizing event leads, calendar, payments, contracts, invoices so easy!! EBE is super user friendly. They have an amazing support staff. Very quick response time. Setting up the system is easy. I will even email a question to support sometimes and they will send me a video tutorial answering my question. I cannot say enough good things about EBE!!!
Inconvénients :
To be very honest....NOTHING...I have no cons for the software!
Réponse de l'équipe de Event Booking Engines
il y a 4 ans
Thank you Lawrence, we greatly appreciate your review/feedback on our company and product! We always enjoy working with you and your comments are very helpful to us. We are very happy to hear that our product provides the key features you need to effectively manage and run your venue business! And we remain committed to continually rolling out new features to make our platform even better.
Terrific support and excellent software
Commentaires : Very positive. The staff is good at figuring out what you want and helping you accomplish it. And they are constantly upgrading the software.
Avantages :
Total functionality - can do almost anything you need for customer and event management. And the support is phenomenal! Ask a question and get your answer and followup almost immediately.
Inconvénients :
A little bit complex, but that's due to the incredibly full functionality.
Réponse de l'équipe de Event Booking Engines
il y a 5 ans
Thank you Kirby, we greatly appreciate your review/feedback on our company and product! We also greatly enjoy working with you and your team and remain totally committed to continued improvement and upgrades to ease of use and product feature set.
Has all the functionality we need and more at a fraction of the cost
Commentaires : Our organization has struggled with horrendously outdated practices and procedures for using our many, large publicly-owned venues. the EBE team was familiar with our types of issues, and was incredibly responsive to all our questions, as well as providing extensive, personalized immediate consultation throughout the configuration, testing, and launch process.
Avantages :
Cloud-based system with public-facing calendar views, detailed booking life-cycle tracking, customizable templates/forms for proposals, contracts, images, and an array of attachments. The customization process was extremely well-supported, with special functionality added for our specific needs. The company stands behind this product, answers every question as soon as possible, and worked with us directly, day and night, whenever there were questions. They really stood behind the system in order to make it great for us.
Inconvénients :
lack of high-strength password protection on the client portal led our IT security to limit our use; but every other feature that was deficient or lacking for us was reviewed and added to the system! Amazing! Staff are experiencing a learning curve, but they have never used a booking software system before, and all things considered, is not as complicated as many of the competitors we reviewed.
Réponse de l'équipe de Event Booking Engines
l’année dernière
Thank you Michelle, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us and we are very happy and honored to provide the critical application functionality you need to successfully manage and run your 7 venue locations on a daily basis. We greatly enjoy working with you and your team and will continue to do whatever is necessary to provide very strong platform value to you, your team, your veterans and all of your other clients.
The hardest working dollars spent!
Commentaires : My previous software focused on scheduling dates and invoicing. Event Booking Engines created a positive client impression and has a focus on an Event and all tasks and information associated with it. Creating a "portal" through our web page for each client with unique log-in reduces client interaction and time needs as many aspects are updated in their account.
Avantages :
I depend on this software daily as it encompasses so much of my business needs as a Wedding Venue Owner. The features I use most are the e-signature capability, accounting payments and auto receipts and reminders for my clients/couples. Event Booking Engines takes our professionalism to a new level and is impressive to our existing and prospective clients when we present a proposal, add custom uploaded documents or photographs of the clients and or our logo or site photos. I can't think of any customer service in any aspect of business that has been more prompt and thorough for any questions I may need help on. [SENSITIVE CONTENT HIDDEN] has worked closely with our Web design team for widgets and know how as well as our SEO manager for specialty requests. I am going on 2 years of subscription and view Event Booking Engines as a part time employee. Being in the business of Weddings and long time commitments, I will be "engaged" with this company as long as we are in business.
Inconvénients :
I do have difficulty finding "notes" on clients and events at a glance.
Réponse de l'équipe de Event Booking Engines
il y a 4 ans
Thank you Aimee, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us and we are very happy and honored to provide critical application functionality you need to successfully manage and run your venue business on a daily basis. We do provide quick access to notes, contact and email history directly from the Event Edit and Booking Page and several other pages in our system. I have sent you an email with video explaining those and exactly how to access them.
