Description de Workato

Workato, leader iPaaS reconnu par plus de 21 000 entreprises, est la seule plateforme d'automatisation intelligente qui offre une intégration d'entreprise, une automatisation des processus et une expérience citoyenne pour permettre aux utilisateurs commerciaux et aux équipes informatiques de collaborer en créant, exécutant et supprimant des automatisations sans compromettre la gouvernance et la sécurité. Les importantes marques du monde fonctionnent sur Workato, notamment la première entreprise de collaboration d'entreprise, la première chaîne de cafés et boulangerie, la première entreprise de Big Data et la première entreprise de gestion de contenu dans le cloud.

Qui utilise Workato ?

Les entreprises de toutes tailles qui cherchent des fonctionnalités d'automatisation des flux de travail de bout en bout pour favoriser la croissance de tous les services, comme les finances, les RH, l'informatique, le marketing, les ventes et l'assistance.

Où peut-on déployer Workato ?

Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), iPhone (mobile), iPad (mobile)

À propos de l'éditeur

  • Workato
  • Fondé en 2013
  • Support téléphonique
  • Chat

Pays disponibles

Afghanistan, Albanie, Algérie, Allemagne, Andorre et 169 autres

Langues

anglais

Workato - Prix

À partir de :

Non fourni par l'éditeur
  • Oui, essai gratuit disponible
  • Non, pas de version gratuite

Workato n'est pas disponible en version gratuite mais propose un essai gratuit.

Plans de tarification

À propos de l'éditeur

  • Workato
  • Fondé en 2013
  • Support téléphonique
  • Chat

Pays disponibles

Afghanistan, Albanie, Algérie, Allemagne, Andorre et 169 autres

Langues

anglais

Workato en vidéos et en images

Workato Logiciel - 1
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Workato Logiciel - 5
En voir 6 de plus
Vidéo de Workato
Workato Logiciel - 1
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Workato Logiciel - 5

Fonctionnalités - Workato

  • API
  • Agrégation et publication de données
  • Alertes/Notifications
  • Automatisation des processus métiers
  • Connecteurs préconstruits
  • Contrôles/Permissions d'accès
  • Data warehouse
  • ETL (Extract Transform Load)
  • Extraction de données
  • Fonction de glisser-déposer
  • Gestion des calendriers
  • Gestion des données
  • Gestion des flux de travail
  • Gestion des intégrations
  • Importation et exportation de données
  • Intelligence artificielle et machine learning
  • Intégration des données de cloud
  • Intégrations de tiers
  • Mappage de données
  • Modèles
  • Modélisation et conception de processus
  • Outils de collaboration
  • Rapports et analyses
  • Récupération de données
  • Sans code
  • Synchronisation de données
  • Sécurité des données
  • Tableau de bord
  • Vérification de données

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Avis sur Workato

Note moyenne

Note globale
4,7 (32)
Facilité d'utilisation
4,1 (32)
Service client
4,8 (32)
Fonctionnalités
4,4 (32)
Rapport qualité-prix
4,4 (32)

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
69%
4
31%
Brad E.
Brad E.
Utilisateur LinkedIn vérifié
Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

An essential part of any business' systems

5,0 il y a 5 ans

Commentaires : My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.

Avantages :

The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

Inconvénients :

Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.

Blake H.
Blake H.
VP / Lead Architect (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Great Product If You Know What You're Doing

4,0 il y a 5 ans

Commentaires : As a consultant, I use Workato both in my own business and in multiple clients' accounts. I began using Workato because QuickBase promoted them as the preferred integrator when Intuit announced the sale of QuickBase. While they have a large number of pre-built connectors as well as the ability to setup HTTP calls, the process of building Recipes has an extreme learning curve, especially coming from a service like ItDuzzit. Additionally, the team often releases new or beta connectors without first having any supporting documentation, other than the connector's marketing page. Overall, they have a good product, but they seriously need to review their release process and the setup of their support portal.

Avantages :

Lots of pre-built connectors. Chat agents are generally very quick to respond.

Inconvénients :

Extreme learning curve - especially difficult if a user does not have any programming background. Support documentation is often lacking - especially for new connectors. When documentation is provided, the content is often very thin and is typically mostly text, with few reference images. Support portal provides no way to go back to your Recipe interface. Support Tickets can sometimes take 2 - 3 days for a response. Support Tickets have an internal "Priority", but no way for users to identify their own level of Urgency. From what I can tell, ALL tickets are given an initial Priority of "Low". Pricing / Plans lack any real sense of transparency. While the main pages tell users that Integrations are divided up into "Base" and "Professional" apps, you have to search through the Support Portal documents in order to find any comprehensive list of "Base" and "Professional" and there is no document that does a side-by-side comparison of the various Plans. And, if you look at the QuickBase plans, the apps are referred to as "Tier 1" and "Tier 2" vs "Base" or "Professional". Recipe logs only show information related to the last row of data processed. No way to see a "schedule" of active Recipe's.

Paul M.
Paul M.
Project Manager/Content Manager (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Has Potential to be Amazing!

4,0 il y a 4 ans

Commentaires : I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.

Avantages :

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

Inconvénients :

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

Utilisateur vérifié
Sr. Program Manager (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Workato

5,0 il y a 4 mois

Avantages :

Workato makes integrations and compliance easy.

Inconvénients :

The expense of the recipes. Even when reusing recipes, the cost of new integrations is sometimes prohibitive.

Alternatives envisagées : Tray.io

Andy M.
É.-U.
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Reliable DIY Integration We Trust

5,0 il y a 4 ans

Avantages :

We are in the construction contracting business with 100 employees. Our primary use case was to have Workato keep our Salesforce and Quickbooks Online CRM data in sync and eliminate time-consuming manual updates. After a 1 month trial and some minor recipe tweaking, we found that Workato simply outperformed all of the other integration solutions we tested in terms of reliability and real "hands free" automation. The community has a wealth of pre-made recipes available that you can customize to suit your needs. Everything from the use of data pills, to the documentation is very intuitive and user friendly. The customer support team has been extremely helpful and responsive to anything that has come up. Our account rep Bala went above and beyond to get our first recipes running. We now plan to expand our use of Workato to help automate other crusty business procedures. I would recommend this product to anyone looking for DIY integration that delivers true automation without needing to be a developer.

Inconvénients :

When evaluating whether Workato is the right product for you, I suggest taking a close look at the available triggers etc. for the specific integration you're seeking. What Workato can manipulate, it does so accurately and reliably. However the only limitations we've encountered are with what is actually exposed by the target software's API (Quickbooks Online etc). It also took some legwork to ensure that other automatic background processes aren't triggering Workato constantly and blowing through the transaction cap.