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Risk Cloud
Description de Risk Cloud
LogicGate est une plateforme d'automatisation de workflow flexible qui permet à pratiquement tout le monde de créer et de déployer des applications métier personnalisées pour relier les personnes, les processus et les données, sans dépendre des développeurs. Tirez parti des fonctionnalités de glisser-déposer pour créer des workflows de processus métier complexes sans codage. Définissez les règles et la logique à chaque étape du développement de votre entreprise, faites remonter les problèmes et les approbations à la bonne personne, en temps voulu.
Qui utilise Risk Cloud ?
Les organisations qui cherchent à améliorer leurs processus, à gérer les risques et à réduire leurs coûts opérationnels.
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Great Tool! Eliminate reliance on spreadsheets and emails to track audit and compliance activities
Commentaires : The LogicGate procurement, implementation and now support process has been amazing. The support team is unbelievable.
Avantages :
LogicGate is easy to use, flexible, and has many great features. It's perfect for smaller or large corporate environments. We use the tool for 3 key departments right now: Audit, Compliance & Ethics and Business Continuity. We automated several processes that previously required a lot of manual touch points and constant human follow up with emails and spreadsheet tracking. All that is gone - automated! Our teams and our business users love the changes. We use it as a document repository, workflow automation for business request and updates, risk assessments, open issue tracking, etc. Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.
Inconvénients :
No cons from my point of view. It is a fairly new software, so the LogicGate team is actively taking customer feedback and updating their product. Many features we requested have now been added for all users.
Réponse de l'équipe de LogicGate
il y a 3 ans
Hi Tish, Thank you so much for the wonderful review! We're so glad that you and your team have found LogicGate easy to use and that the automation features have been able to save your team so much time. We really appreciate your partnership! -Chris, LogicGate Customer Success Manager
user of extensive structure and data content
Commentaires : Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own.
Avantages :
The software tool is very flexible for creating data structures and workflows. Our assigned administrators are empowered to create or modify many aspects of the tool for our own purposes and needs. This includes adding users with specific roles and access levels, modify data structure, modify workflows, change screen layout formats, and add notification jobs. The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well.
Inconvénients :
As LogicGate is relatively new company, this software tool has a few minor limitations for our specific needs. These limitations have been easily worked around with different options for solving, and LogicGate has already added many features that companies have requested. The company and software continues to grow and expand with periodic release updates and additional functionality.
Réponse de l'équipe de LogicGate
il y a 3 ans
Hi Michael, Thank you so much for the great review! We're so glad that LogicGate can empower your team to create the data structure that works for you. Your feedback is much appreciated!
Fit for Any Company
Commentaires : The complexity of the system can grow with your business and your business' individual requirements. Our version of risk Cloud has developed over time along with the risk maturity of the business. The LogicGate team continue to push themselves to make improvements to Risk Cloud using suggestions from customers therefore there is always something new on the horizon which challenges you are a business user to improve your domain.
Avantages :
As an organisation we did not have any risk management solution in place before working with Risk Cloud. The easy of the system for both admins and users has made the integration of the system into the business efficient and effective as we have used terms that the business are familiar with. The flexibility to make changes quickly when issues are identified gives users and management a lot of confidence in the system. The ability to make links between all the modules that you purchase has been fantastic as it demonstrates to all users that audits, control, risks, incidents and business continuity for example have impacts of each other. It is great that you can pick and choose which modules that you require but the downside is that each module comes with a hefty implementation fee if your Power Users/admin are not yet up to speed with all the build elements.
Inconvénients :
The only thing which I believe is missing is a greater understanding of the Financial Conduct Authority which is only applicable to financial services in Great Britain. As an American company this is understandable, I'm just jealous when I see the support for new regulation in the US.
Incredibly hard to use despite having good features
Commentaires : Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet.
Avantages :
The features of the software are great and provide what we need. It provides governance structure and record-keeping.
Inconvénients :
The features are incredibly unintuitive to access and use. It is hard to find tasks and commitments after they are created. It is like they got halfway through developing the website and stopped.
Fab!
Commentaires : Brilliant - my experience so far has been a very positive one! As time moves on, I am getting more involved in different areas of the system, as user and as a power user.
Avantages :
The ease of use, the functionality, and the ability of the system. One thing I like most about Risk Cloud is the customer support from our TAM. If we are unsure of something, we just ask the question - and our TAM has always been able to deliver on our requests - nothing ever seems too much trouble!Another feature I really like is the role based home screens recently brought in. It is so good to be able to personalise home screens based on roles - and being a user of the system myself, it makes it easier on the eye only seeing things that are applicable to me in my role.
Inconvénients :
Before role based home screens, toggling between the different applications to see what I wanted to see was a little annoying, however, as mentioned above, role based home screens have solved this problem now!
