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MasterControl Quality Excellence
Description de MasterControl Quality Excellence
La nouvelle suite de solutions validées MasterControl Manufacturing Excellence automatise le cycle de production de bout en bout et s'intègre parfaitement à d'autres applications métiers, notamment celles de MRP (Material Resource Planning), de MES (Manufacturing Execution System), d'ERP, de MOM et de planification de la production. Il s'agit d'un des premiers logiciels offrant une fonctionnalité d'enregistrement de la production conforme et entièrement informatisée qui permet de réduire les délais de création, de révision et d'approbation des documents de plusieurs jours ou semaines à seulement quelques heures. Découvrez comment MasterControl peut vous aider à obtenir des résultats dès la première utilisation.
Qui utilise MasterControl Quality Excellence ?
L'éditeur vise principalement les responsables de la qualité d'entreprises du secteur des sciences de la vie qui gèrent des produits fortement réglementés.
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MasterControl Quality Excellence
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Avis sur MasterControl Quality Excellence
Implementation of Doc and Training
Mon avis entant qu'utilisateur
Commentaires : Je dirai qu'il faudrait que les concepteurs du logiciel y ajoutent d'autres fonctionnalités en mode essaie qui rendront le logiciel encore plus fluide et plus performant et pertinent que actuellement. Merci!
Avantages :
J'ai beaucoup apprécié cet logiciel, car il regroupe bien de trésor dans son coffre-fort. Merci !
Inconvénients :
Comme tout cet logiciel a aussi des soucis en mode essaie, alors je pense que le premium sera bien pour les utilisateurs qui veulent une expérience professionnelle.Meci !
MasterControl Quality Management system
Commentaires : MasterControl has allowed us to replace book shelves of policy binders, file cabinets of employee training and competency forms. Staff can all access the same document at the same time instead of waiting for the binder to be free. Regulatory requirements are easy to track within the system.
Avantages :
This system is flexible enough for a any regulated industry. It includes a document management module, employee training module, Quality module that included Deviations, CAPA, Change Control, non-Conformance; Quality, risk management, etc.
Inconvénients :
The suite of modules has not been certified as HIPAA compliant, except for the Documents module. Full HIPAA compliance is on their timeline for 3rd quarter 2020.
Alternatives envisagées précédemment :
7 successful years with MasterControl
Commentaires : We have been using MasterControl since 2016 and since then we have NEVER received an Audit finding (neither by our ~global customers, nor any regulatory body like DQS, district government or even FDA).I feel secure and relaxed, knowing our quality documents are in a secure, validated system that I can access from anywhere, and that they sit in a system even our customers and the regulators themselves are utilizing!As a Pharma/MedTech logistics company, an electronic QMS system is a necessity and we are looking forward to utilizing more innovations with our imminent move to the MasterControl Cloud, especially because of the very promising AQEM solution!
Avantages :
Document Collaborations, Deviation/CAPA forms, training structure (Course/Exam/JobCodes/Trainee) is excellent
Inconvénients :
Too many bugs in necessary utilities like Action Items and Extension Requests, Management of Change module not up to our quality standards, Jreports are very user unfriendly
MasterControl
Commentaires : Frustrating more than anything, primarily relating the cons listed. I inherited the system in a state that would have worked well on a small scale during initial adoption, but was completely unmanageable at scale. After years of cleanup, it's working better for us, but the system still leaves much to be desired, and after 5+ years of using it 5 days/week, I can tell you not a day has gone by that we don't experience a bug. Fortunately, they're rarely critical. As stated in the cons, it gets a passable performance, though it could be easily improved if they took the time to do so.
Avantages :
The best feature of MasterControl as a whole is the process module. Process module allows custom electronic form development and allows custom routing for those forms. While it can be improved, it's a great tool, and in my opinion, MasterControl and most customers are not realizing its potential, but we do. 80% of our records are generated in the process module.
Inconvénients :
There are a number of factors that all seem to coalesce to create a system that can easily become unmanageable. Those are poor documentation related to best practices that isn't easy to find or well communicated by MasterControl, lackluster support, and an already confusing user platform with a generally poor user experience. There are number of small improvements that could be made that would greatly improve user experience, but MasterControl rarely seems to develop enhancements. I've used several versions over the years, and in most cases, the user experience got worse, not better. Providing clearer/more readily accessible documentation, better support and recommendations for admins during initial setup, and making some small quality of life changes would really go a long way. With that said, that software meets all baseline requirements in satisfactory way.
Alternatives envisagées précédemment :
Keep Your Business in Control with MasterControl
Commentaires : We are able to keep all of our manufacturing and quality documents under document control. Training is easier to manage and track. We can keep track of our suppliers, necessary internal and external audits, change controls, complaints, investigations, CAPAs, OOS, calibrations, etc. We use MasterControl for as much as possible and have leveraged their tools to digitize many paper processes. During audits, the MasterControl system presents very nicely.
Avantages :
The seamless integration between the Documents and Training modules, and the willingness of MasterControl to listen to the users and continue improving the product.
Inconvénients :
Performing administrative corrections (e.g. fixing typos) on approved documents can be a little challenging.
