Description de Raklet

Raklet est un logiciel d'adhésion tout-en-un qui vous permet d'interagir avec votre communauté de manière significative et numérique.

Générez, développez et monétisez votre public grâce à des adhésions, des newsletters et d'autres outils.

En plus de profiter d'un CRM performant, vous pouvez créer des plans d'adhésion, un formulaire de candidature personnalisé, organiser des événements et vendre des billets, bénéficier d'un réseau social privé, d'une application mobile personnalisée, etc. C'est un moyen très simple et très facile d'augmenter l'engagement des membres et de développer votre public.

Qui utilise Raklet ?

Les associations et organismes à but non lucratif, associations d'anciens élèves, organisations d'intérêt particulier, clubs sociaux, clubs sportifs, organisations environnementales, etc.

Raklet Logiciel - 1
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Avis sur Raklet

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,5
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
82%
4
9%
3
7%
1
2%
Fatih
Fatih
Genel Sekreter (Turquie)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

As we were about to spend thousands to develop membership software, we discovered Raklet and saved.

5,0 il y a 5 ans

Avantages :

Raklet has a lean and well thought architecture that provides you the most important features you need for membership features. It looks familiar from day 1 and is easily usable by staff without extensive training.

Inconvénients :

Well, we are currently working on a feature to customize Raklet to insert a specific type of membership information. If we fail on that, its customizability would be the least liked feature but currently that is not the case.

Réponse de l'équipe de Raklet

il y a 10 mois

Hi Fatih, It's of top priority for us that our platform is as affordable as it is functional and easy-to-use, so we are very happy to hear that you agree with us on this. We also hope that the whole customization process worked out well for you and you are content with the new features! Best, Raklet Team

Garrett
Director (Turquie)
Gestion d'organisme à but non lucratif, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Great platform, highly recommended!

5,0 il y a 3 ans

Commentaires : Support team is really helpful. We can easily get in touch with them over phone/video calls. Engineering team delivers new features and improvements all the time.

Avantages :

It's really easy to import members, assign dues and collect payments online. We use it for membership management at Center for Financial Inclusion at Accion.

Inconvénients :

Nothing in particular. It works like a charm.

Réponse de l'équipe de Raklet

il y a 10 mois

Hello Garret, We are very happy to hear that you found our service to your liking. Our customer support team works quite hard to give you, our precious customers the best experience possible. It's a pleasure to work with you! Best, Raklet Team

Dina
Snr Administration Officer (Australie)
Hôpitaux et soins de santé, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software system at a reasonable price!

5,0 le mois dernier Nouveau

Avantages :

The system is user friendly and customer support is outstanding!

Inconvénients :

Getting new implementations or having to pay for them as Raklet is still a work in progress.

Terry
membership chair (É.-U.)
Organisme social ou civique, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Bad experience with this company

1,0 il y a 2 ans

Commentaires : This company is NOT located in the US. All the support comes from somewhere 8 hours ahead of Mountain Standard Time. Names are foreign and it does not seem that English is the common language. They are very slow to return emails or to address the issues.
Things would randomly go wrong - and no recourse was offered, much less apologies offered.

Avantages :

the poor service and communication make it difficult to comment here. For a time, the renewals and notices went out smoothly, then, for no apparent reason, they stopped. Then, many memberships were deleted, again. no reason for this was given.

Inconvénients :

Not consistent. The updates seem to "break" processes that had been working fine.

Réponse de l'équipe de Raklet

il y a 2 ans

I'm founder of Raklet and I want you to know more about what happened here. We're a US corp, operating in California. We have been a remote company since 2013. That's how we have the best pricing in the market. Our product is modern and easy to use. We offer free email/chat support and respond in less than 24 hours (usually within minutes). We worked with Horticultural Art Society for about 18 months. We offered them a huge discount in order to help their non-profit grow. Things went great on the first year, they even had a 5 star review on this site with a great comment (unsurprisingly it is now deleted). They collected significant amount of payments so our payment gateway requested additional info about their owners as part of Know-Your-Customer laws and regulations. They declined to provide necessary documents, hence their payment account got disabled. We responded 200+ emails along the way, tried our best to help them out but they did not cooperate, so here we are...

Amando Boncales
Amando Boncales
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Membership & Continuing Technical Education Software

5,0 il y a 11 mois

Avantages :

We are a professional organization that requires the capacity to track our members in order to award certifications, track continuing education units, and conduct events for the professional growth of our members. In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals. The certificate is one of the things we'll need to make, and it will help us a lot to make sure that our organization runs smoothly. The developers working on this platform are quite approachable and well-versed in the requirements of our firm. Their understanding of our organization's needs, as well as their eagerness and willingness to help us reach our goals, is a big deal. There is always the chance to check with the team and ask that a feature be added to your account if one isn't already there. It is possible that this platform will provide us with many additional functionalities that we have not yet completely explored. Utilize digital tools such as memberships, newsletters, and other forms of advertising to develop and monetize your following. There is no need for coding. There are a lot of useful tools that this platform can offer that we haven't used yet that will help us make our community experience beautiful. I would strongly recommend this platform to any serious businesses that want to give their users a great experience.

Inconvénients :

Feature limitations on artifact submission

Réponse de l'équipe de Raklet

il y a 10 mois

Hi Amando, Thank you so very much for taking the time to write us a review. As a team, we are doing our very best to make our platform user-friendly and customizable. It's also very important for us that our customers find a direct way to communicate with our team, so any suggestion or support request doesn't go overlooked. It's a pleasure to be of service. Best, Raklet Team