FACTS Grant & Aid Assessment

FACTS Grant & Aid Assessment


Pour qui ?

Private and faith-based schools.


Notes moyennes

5 avis
  • 4.5 / 5
    Note globale
  • 4 / 5
    Facilité d'utilisation
  • 4.5 / 5
    Service client
  • 4 / 5
    Fonctionnalités
  • 4 / 5
    Rapport qualité-prix

Informations sur le produit

  • Déploiement
    Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide
    Service de support permanent (réponse directe)
    En ligne

Informations sur l'éditeur

  • FACTS Management
  • https://factsmgt.com/

À propos de ce logiciel

Financial Aid Assessment from FACTS takes the guesswork out of awarding aid by giving you all the information you need to award financial aid to the families who need it most.


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FACTS Grant & Aid Assessment - Fonctionnalités

  • Formulaires personnalisables
  • Gestion des candidatures
  • Gestion des correcteurs
  • Gestion des entretiens
  • Gestion des recommandations
  • Marque d'enseigne
  • Notation
  • Notes et commentaires
  • Portail des candidatures

Avis les plus utiles sur FACTS Grant & Aid Assessment

Customer support is very helpful. Some functions in program are cumbersome and frustrating.

  Traduire avec Google Translate
3/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix

Commentaires: Online access to account and payments for our families. Tracks their payment plans so we don't have to.

Avantages: I like being able to take payments online or at the school and credit manually. I like that families can choose their own payment plan (per our setup).

Inconvénients: Families find it frustrating if they are not online a lot or don't pay bills online. Paper invoices often get lost in mail. Also, I don't like that late fees are not charged when the payment is late. All late fees are added at the end of the month, even if the person was late as of the 20th. This gets really confusing if the family pays after being late but prior to late fee addition.

Réponse de l'éditeur

envoyé par FACTS Management le 02/03/2018

Hi Stephanie,
Thank you so much for your feedback - we truly appreciate hearing your thoughts on our products. We may have a solution to address your comment about the timing of late fees. Your Account Manager will give you a call ASAP to discuss. Thank you again!

I have been using FACTS for 5 years for tuition processing. It is very easy to use.

  Traduire avec Google Translate
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix

Commentaires: Ease of use for tuition processing.

Avantages: It is very easy to navigate through parent accounts, reports and grant processing. Customer service line is very responsive as well as the dedicated account representative.

Inconvénients: There is no recourse if a parent walks away without paying. You cannot go after the parent if they shut down their account or card.