FACTS Grant & Aid Assessment
par FACTS Management
Pour qui ?
Private and faith-based schools.
Notes moyennes8 avis
- Note globale 4.5 / 5
- Facilité d'utilisation 4 / 5
- Service client 4.5 / 5
- Fonctionnalités 4 / 5
- Rapport qualité-prix 4.5 / 5
Informations sur le produit
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Service de support permanent (réponse directe)
Informations sur l'éditeur
- FACTS Management
En savoir plus sur FACTS Grant & Aid Assessment
Financial Aid Assessment from FACTS takes the guesswork out of awarding aid by giving you all the information you need to award financial aid to the families who need it most.
FACTS Grant & Aid Assessment - Fonctionnalités
- Formulaires personnalisables
- Gestion des candidatures
- Gestion des correcteurs
- Gestion des entretiens
- Gestion des recommandations
- Marque d'enseigne
- Notes et commentaires
- Portail des candidatures
Avis les plus utiles sur FACTS Grant & Aid Assessment
Publié le 04/10/2018
Integrates well with FACTS/Renweb Software
Commentaires: The best part about this tool is the justification it gives us to parents about why we award what we do. It is a low cost to the parents and gives them peace of mind their sensitive information will be secure. If you are currently using paper forms, I would highly recommend switching to FACTS Grant & Aid!
This is an all-in-one Grant & Aid tool. It allows families an unbiased 3rd party review software, allows administrators on the review team to see the overall picture compared to the aid budget, then posts the award directly to the student's account.
They are also backed up by the excellent customer service provided by FACTS management. We have never had an issue with FACTS management go unresolved for more than 24 hours and 99% of the time they are able to resolve it right there on the phone with you.
Inconvénients: Parts of the software were a little clunky to use. With as busy as we are as a small school, we need software that can be picked up pretty intuitively. There are quite a few steps to learn to just to finalize the award and post it to the account. Just to do this, I watched 3 separate videos. One of them I had to watch several times to make sure I was posting the award correctly. I know proper training is important when working with software, but it took longer to learn this software than we had planned upon.
Publié le 27/02/2018
Customer support is very helpful. Some functions in program are cumbersome and frustrating.
Commentaires: Online access to account and payments for our families. Tracks their payment plans so we don't have to.
Avantages: I like being able to take payments online or at the school and credit manually. I like that families can choose their own payment plan (per our setup).
Inconvénients: Families find it frustrating if they are not online a lot or don't pay bills online. Paper invoices often get lost in mail. Also, I don't like that late fees are not charged when the payment is late. All late fees are added at the end of the month, even if the person was late as of the 20th. This gets really confusing if the family pays after being late but prior to late fee addition.
Réponse de l'éditeur
envoyé par FACTS Management le 02/03/2018
Thank you so much for your feedback - we truly appreciate hearing your thoughts on our products. We may have a solution to address your comment about the timing of late fees. Your Account Manager will give you a call ASAP to discuss. Thank you again!