Pour qui ?

While FirstHive is used currently by some of the largest Fortune 500 companies, the DIY version empowers the SME customer to leverage this technology for their marketing needs, across the globe.

Notes moyennes

12 avis
  • Note globale 4.4 / 5
  • Facilité d'utilisation 4.4 / 5
  • Service client 4.2 / 5
  • Fonctionnalités 4.2 / 5
  • Rapport qualité-prix 4.4 / 5

Informations sur le produit

  • À partir de 49,00 $US/mois
  • Prix Save up to $1200 on annual pricing.
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • eMart Solutions
  • https://www.firsthive.com
  • Fondé en 2009

En savoir plus sur FirstHive

FirstHive is a patent pending, Multi Channel enabled platform that allows marketers to engage with their customers across email, SMS, & social channels like Facebook, LinkedIn, and Twitter. With features enabling real time engagement with customers, and comprehensive dashboards that tell you how your campaigns are performing, FirstHive is the platform of choice for some of the leading brands across the globe. Come, experience the future, today!

FirstHive - Fonctionnalités

  • CTA personnalisables
  • Campagnes de drip marketing
  • Contenu dynamique
  • Lead scoring
  • Marketing social
  • Pages de renvoi et formulaires web
  • Sales intelligence
  • Search marketing
  • Segmentation
  • Suivi des visiteurs de sites web
  • Suivi du ROI et de l'analytique
  • Tests A/B
  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes
  • Analytique
  • Ciblage client
  • Filtrage des mots-clés
  • Gestion de contenu
  • Gestion de plusieurs comptes
  • Gestion des contacts
  • Planification des publications
  • Suivi des conversions
  • Édition automatisée

Avis les plus utiles sur FirstHive

It's one of best product and very unique features it allows 360 degree view of my marketing efforts

Publié le 25/05/2017
Rahim D.
Consultant
Banque, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Easy way of communication lots of market insight and very flexible

Avantages: Uniqueness of platform tracks customer journey from multiple channels it helps to respond customer in a very unique way. Social media is also part of customer journey

Surprised by the ease-of-use and intelligence!

Publié le 26/02/2016
Kamal K.
Marketing Analyst
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
4 / 5
Support client
Rapport qualité-prix

Commentaires: I'm a marketing analyst in a medium-size company.. We were looking for a marketing software that can handle our e-mail marketing requirements as well as create intelligent customer reports.. While researching, I stumbled upon a discussion on 'FirstHive' on reddit.. I took a free trial of the product and executed couple of campaigns.. i was surprised to see how easy it was to design a cool looking email from the existing templates... trigger it and see results in real-time.. I know it has nothing to do with 'open rates' but it's true that our email open rates are better now.. Beside email-marketing, it has SMS marketing and Social Media Marketing too.. all in the same license fee.. We stopped using Hootsuite and migrated all our social media activities on FirstHive.. Now, we have customer insights from all the channels curated into one dashboard.. It made a lot of sense for us to keep using FirstHive, since similar other product was costing us four times more.. and I'll recommend to all marketers.. for $50 a month, it's worth a shot!

User Friendly - Good for Bulk Mailers and Social Posting

Publié le 16/02/2018
Kristen S.
Project Manager
Construction, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Easy to create communication with our clients. It easily integrates with our SMS, social medias and emails. Responding to customers is easy to do using this program.

cost effective and efficient

Publié le 25/05/2017
Kevin W.
Senior Consultant
Mode et vêtements, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: customer traction. more engagement. analytics was a big plus and a cost effective and efficient tool to plan my marketing activities.

Avantages: the features are great, some great not relevant to me yet, but got me thinking on those lines, which helped my business goals. the campaign creations are seamless and easy to track, the single view dashboard is a great feat in this software. they provide analytics based on unique customer behavior and pattern on different campaigns and different medium which is very insightful. has added advantage of targeting members in India and outside India. Creating duplication of campaigns is also a nice feature helps my team save a lot of time on repeated campaigns.

Inconvénients: UI can be more interactive
email templates options are not much, can add GIF format as well.
irrelevant dashboard should not show up if we dont have data to populate the same.

It is a great Product, able to take care of all my Bulk mailers, SMS and Social posting for me.

Publié le 26/05/2017
Hemanth N.
Director
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Integration of SMS, Mails and Social Media at one place. I run a Training organization and I use FirstHive forbsend mailers and SMS and Social Media Posts to clients for New Program Launch and Business Development Purpose

Inconvénients: I have not faced any problem/ issue in using this application , it suits my small business perfectly.

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