Pour qui ?

Entreprises, organismes à but non lucratif, commerces de détail, PME, agences de marketing, agences de transport en commun.

Notes moyennes

28 avis
  • Note globale 4.6/5
  • Facilité d'utilisation 4.5/5
  • Service client 4.7/5
  • Fonctionnalités 4.5/5
  • Rapport qualité-prix 4.5/5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • TextMarks
  • http://www.textmarks.com
  • Fondé en 2006

En savoir plus sur TextMarks

Le service de messagerie SMS de TextMarks permet aux marques, aux commerces de détail, aux petites entreprises, aux agences de transport en commun, aux organismes à but non lucratif et aux entreprises d'atteindre des prospects, des clients et des employés par le biais de la messagerie texte en masse. Depuis 2006, l'interface web conviviale, l'API robuste et les services fiables de TextMarks ont permis à des milliers de clients de développer leurs activités, d'accroître leur engagement et de fournir des informations ponctuelles à plus de 10 millions d'utilisateurs aux États-Unis. Consultez www.textmarks.com ou appelez le +1 800 696 1393 pour en savoir plus.

TextMarks - Fonctionnalités

  • Ciblage géographique
  • Communication bidirectionnelle
  • Gestion des contacts
  • Modèles
  • Notifications en masse
  • Planification des scénarios
  • Blogs
  • Calendrier des événements
  • Chat et messagerie
  • Galerie de photos
  • Gestion des e-mails
  • Gestion des enquêtes
  • Gestion des newsletters
  • Partage social
  • Répertoire d'employés
  • Téléphonie
  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes

Avis les plus utiles sur TextMarks

Amazing Customer Support

Publié le 05/01/2019
Chelsey R.
Executive Creative Director
Design, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Textmarks as a platform is extremely well put together and user friendly. The dashboard is easy to navigate and software is incredibly responsive. What sets it apart is the incredible team behind the platform with support and sales staff at the ready to assist with all of your questions. In addition, the friendly and patient demeanor these team members possess makes a world of difference during setup and integration. Having someone to call on for support and having that someone be as responsive as the Textmarks team has seriously made the difference in my choosing to commit to this platform. I'm looking forward to working with Textmarks for the foreseeable.

Avantages: Ease of use and responsive platform. Customer support team is extremely helpful and available.

Inconvénients: There is nothing that comes to mind. The team behind this platform makes it top notch.

TextMarks product Review

Publié le 15/10/2019
Christina D.
Youth Pastor
Organisme social ou civique, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My experience with TextMarks is absolutely great. I love the concept, the software is user-friendly and the diversity and quantity of applications that are offered to help us market our church and church ministries as well as enable us to stay connected with our church leaders & members is extremely useful. I especially appreciate that when I want to learn something about the program or ask any specific questions I receive through instructions from a live person.

Avantages: I am the adminsitrater for the text program which our church uses to communicate news and updates to current & new church members. I love how we can stay connect to our church members, keep them plugged in and informed. The program works great to introduce new activities and short notice changes. I especially like that it is not set up like a group text so people don't contiunually get bumbarded with new text from people who would be responding. if it were a group text.

Inconvénients: The only draw back to the program is that I cannot add subscribers when requested, they must add themselves. I have had people request to be added but as an adminstrater I could not add them.

Convenience at your fingertips

Publié le 02/10/2018
David M.
Transportation Analyst
Traduction et localisation, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our idea behind integrating texmarks into our real-time bus arrival information is that we want everyone to be able to utilize this new capability without owning smartphone. The majority of our transit riders are seniors who do not always know how or own a smartphone. Textmarks allow these riders to obtain real time information using their cell phone at their convenience. It saves our riders time not having to wait at our bus stops wondering when the bus will arrive. It also allows senior to plan out their time better so that they dont have to stand out in the inclement weather waiting for a bus.

Avantages: The layout is very easy to follower for our senior riders. We like the option that it can display more should anyone choose to view for more information. The information is easy and clear and not overwhelming for many of our users

Inconvénients: Sometimes, there is a delay in getting the messages. This could be due to cellphone signal

great customer service

Publié le 02/10/2018
Claudia C.
Executive Director
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
5/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: So far it's been great.

Avantages: The most important feature to me is affordability and customer service. TextMarks does a great job at both.

Inconvénients: Not flexible with 2-way communication, people can't contact me via this text system

Capturing Interest

Publié le 16/10/2019
Richard L.
Business Development
Immobilier, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My experience has been phenomenal. Our rep has been an awesome ambassador for your business. She often contacts me directly. She is more like a friend than some distant, faceless customer service rep. She takes great pride in her work and it shows. I always know I'll get my questions answered and problems solved when I reach out to her. I also interacted once through online chat with anothr rep. She was also fantastic. Great people you have there at Textmarks.

Avantages: Being able to leverage electronic documents with unlimited distribution while capturing contact data from interested parties has been invaluable in building our client base.

Inconvénients: When I go to obtain the data, rather than displaying a time stamp with date and zulu time, it presents it as "5 hours ago," or "3 days ago," or "2 weeks ago," rtc. This requires me to copy all the data, paste it into our follow-up document, and then go in manually and write in the actual date and zulu time that the document was accessed. Interestingly, that data is available when I hover my cursor over the words "3 days ago," for example. The date/time will then appear and I either have to write it down individually, or take a bunch of photos with my phone, only to have to manually input it back into the document I'm creating. Why not just display the date/time stamp immediately and eliminate a mountain of work for your customers? This would vastly improve the utility and quality of the product.

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