Solid Commerce

Qui utilise Solid Commerce ?

Solid Commerce est une plateforme SaaS tout-en-un primée, conçue pour les entreprises cherchant à développer et optimiser leurs ventes sur des marchés en ligne majeurs tels qu'Amazon, eBay, etc.

Description de Solid Commerce

Disponible à partir de 399 $ par mois, Solid Commerce permet aux commerces de détail en ligne de gérer leur inventaire en prenant en compte tous les marchés et paniers, notamment Amazon, eBay, Walmart, Jet, Shopify, Magento et plus de 30 autres enseignes. Grâce à ce logiciel cloud de gestion des stocks centralisé, vous pouvez synchroniser votre inventaire pour plusieurs entrepôts et canaux de vente en ligne, éliminer les ruptures de stock et les sous-cotations, obtenir un aperçu précis des performances de vos produits, etc.

Informations sur Solid Commerce

Solid Commerce

http://www.solidcommerce.com

Fondé en 2005

Prix de Solid Commerce

Solid Commerce n'est pas disponible en version gratuite mais propose un essai gratuit.

Vidéo de Solid Commerce
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Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Solid Commerce - Fonctionnalités

  • Analytique des canaux
  • Gestion des avantages
  • Gestion des campagnes
  • Gestion des commandes
  • Gestion des leads
  • Gestion des opportunités
  • Gestion des partenaires
  • Gestion des produits
  • Gestion des revendeurs
  • Gestion des stocks

Logiciels de channel management : afficher la liste complète

  • Accès mobile
  • Alertes/Notifications
  • Gestion d'entrepôt
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des stocks de la vente au détail
  • Gestion des stocks pour la fabrication
  • Gestion multicanal
  • Identification des produits
  • Kitting
  • Optimisation des stocks
  • Prévision
  • Rapports et analyses

Logiciels de gestion de stocks : afficher la liste complète

  • Commandes récurrentes
  • Gestion des catalogues
  • Gestion des commandes spéciales
  • Gestion des expéditions
  • Gestion des nouvelles commandes
  • Gestion des retours
  • Gestion des stocks
  • Saisie de commande
  • Suivi des commandes
  • Traitement des commandes

Logiciels de gestion des commandes : afficher la liste complète

  • Calcul du prix d'envoi
  • Connaissements
  • Gestion d'entrepôt
  • Import/Export
  • Intégration des services d'expédition
  • Livraison de colis
  • Livraison de conteneurs
  • Livraison par voie aérienne
  • Livraison par voie maritime
  • Livraison par voie terrestre
  • Suivi des expéditions
  • Transport maritime

Logiciels de livraison : afficher la liste complète

  • Base de données de clients
  • Gestion d'entrepôt
  • Gestion des commandes
  • Gestion des commandes en souffrance
  • Gestion des expéditions
  • Gestion des stocks
  • Saisie de commande en temps réel
  • Saisie des commandes à distance
  • Traitement des commandes

Logiciels de saisie de commande : afficher la liste complète

  • Codes UGS et UPC
  • Codes-barres et RFID
  • Entrée et sortie
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des éléments
  • Optimisation des stocks
  • Prévision
  • Suivi de l'inventaire
  • Suivi des coûts
  • Suivi des numéros de série

Logiciels pour inventaire : afficher la liste complète

  • Gestion des commandes
  • Gestion des fournisseurs
  • Gestion des informations produits
  • Gestion du service client
  • Gestion du sourcing
  • Intégration e-commerce
  • Optimisation des prix
  • Rapports et analyses
  • Services de livraison directe
  • Suivi des expéditions

Plateformes de dropshipping : afficher la liste complète

Solid Commerce - Logiciels similaires

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Avis sur Solid Commerce

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Overall rating

3,3/5

Average score

Facilité d'utilisation 2,8
Service client 2,7
Fonctionnalités 2,5
Rapport qualité-prix 3,2

Review software

Share your experiences with other software buyers.

Écrivez votre avis !
Utilisateur vérifié
Co-Founder & President
Vente au détail, 11-50 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 31/01/2019

"A great startup solution for omni-channel merchandising."

Avantages: Easy to use, and integrates well with the key players. Free trial period. Pricing is reasonable. Support is fast and responsive.

Inconvénients: Missing one key element. Does not have a way to create a purchase order for your suppliers, has to be done thru spreadsheets. To be a complete solution, they need to have a way to create an order for your supplier, and a way to process that PO and receive the PO. I do believe this is a project they are working on and I will be back to check them out again.

  • Source de l'avis 
  • Publié le 31/01/2019
Jack M.
Owner
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 24/10/2014

"Great Software, Great People"

Commentaires: I love SolidCommerce and I wouldn't be growing as a business if it were not for this software and these people. My account manager, Jonathan, is amazing: he has given me a tremendous amount of help navigating eBay, setting up feeds from my vendors, introducing me to new marketplaces, and he has even fixed a few issues we caused ourselves. Sometimes he is too busy and I call the support line, people get busy. I love that there are easy ways to use Excel. It means I don't have to train new staff in a software package. I can give them a tool they already know, while having more advanced tools available for trained staff. I started with just myself as a side business three years ago, now I have 8 full time people and 2 part-timers. I credit a lot of that growth to SolidCommerce. I am able to run eBay, Amazon, New Egg, and Sears as well as 5 web stores, all in SolidCommerce. When I started, I was listing on eBay with a single small store. I used the listing and shipping pieces. Today I actually have orders that need management. Orders for my vendors are automatically routed to them, orders for us are organized into easy to read pick-lists, we use some bar coding functionality which is great, when I had an issue with NewEgg my account manager had NewEgg on the phone within minutes, my shipping process is super simple: discounted shipping, easy rules for choosing USPS/FedEx/UPS as needed, we are in the process of adding some additional lines of business because adding new vendors and stores is that easy. When I asked about adding a completely new marketplace, one that they don't support, I was immediately given instructions on a work around with my account manager actively helping me simplify the process. When I was thinking about selling internationally, out popped some training on the good, bad, and ugly that I needed to consider and who could help me. Have there been bumps in the road? Absolutely but far less than I have had with any Microsoft product. Maybe that isn't the best compliment. But the software works. Like any software, every once in a while there is a hiccup.

Réponse de l'éditeur

envoyé par Solid Commerce le 27/10/2014

Jack, Thanks for your review! Hopefully we will see you at SEMA/AAPEX next week (given your screen name). I am so happy that you feel that we contributed to your success so far. I am not sure which of our Jonathan's is your AM, we have several but I am sure as a group they will be happy to know they are getting internet loves :)

If there is a marketplace that we do not yet support and you find profitable, by all means reach out to any member of the executive team ... we add new marketplaces all of the time and I know I personally love hearing from clients on ways we can better support their business. No doubt your AM already mentioned it, but deeper data is invaluable as we make choices.

I hope you are enjoying the improved processing speeds, the (free) discounted shipping, and will enjoy the new UI that is rolling out in the coming weeks. Thanks again for your continued business and if there is anything we can do to make your experience better, please let us know!

  • Source de l'avis 
  • Publié le 24/10/2014
Utilisateur vérifié
Ecommerce Administrator
Services aux consommateurs, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    2 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    2 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 20/06/2018

"Not for High-Volume Sellers, Poor Support, Constant Bugs"

Avantages: The eBay integration was stable most of the time. There is an Excel COM-add in for processing bulk changes.

Inconvénients: Although they are polite, support is absolutely the worst. Tickets for major functionality issues most of the time are not answered for 7 days or more. Lots of bugs that affect order flow, tracking/shipment information is not uploaded correctly, and updating products is a multi-step process that is very over-complicated. Inventory and pricing automation randomly shuts off and products will go out of stock without your knowledge. Reports that are supposed to be emailed to notify users of low-inventory or errors within the software are not sent. One of our major shipment carriers is not supported by SolidCommerce so tracking does not get validated between Amazon, Walmart, and eBay. Due to this we lost few $ in product because SolidCommerce's system was not acknowledging orders on Walmart - we shipped the orders, but the information was never sent by SolidCommerce to Walmart. Customers received product within two days, Walmart refunded after several days due to the missing shipment info from SolidCommerce. In short, if you're a high-volume seller this service is expensive and the benefits are minimal.

  • Source de l'avis 
  • Publié le 20/06/2018
Hiral P.
Ecommerce Marketing Specialist
Vente au détail, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 30/12/2019

"Multi Channel eCommerce Management"

Commentaires: Keeping our inventory in-sync with all the channels is our main use, along with keeping the listing data updated across all the channels.

Avantages: Integration for many marketplaces
Inventory management and sync capabilities
Open API for integration with other software

Inconvénients: The UX feels very dated
New Marketplace setups can be tricky
Kitted products can become a challenge if more than 2 kits are required

  • Source de l'avis 
  • Publié le 30/12/2019
Kimberly W.
CEO
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 11/10/2015

"Feedback"

Commentaires: I read a few reviews that stated Support no longer exist for Solid Commerce. I was hesitant about signing us for the service, but eventually realized that most companies are set up this way. When you purchase the basic service of Solid Commerce support agents are their via live chat email and service tickets. They can also be reached by requesting a phone call when you submit your ticket. While in my ten day trial period i needed to test this theory because i did not want to be apart of a service that i was not able to get ahold of someone. I am able to still reach support fairly quickly without a problem. Their support team works quickly to resolve all issues that I have. I am giving their team a 10 rating at this point.

  • Source de l'avis 
  • Publié le 11/10/2015