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Description de Elation Health

Elation renforce la relation patient-médecin en fournissant une plateforme révolutionnaire axée sur le prestataire qui permet aux médecins de se concentrer sur leurs patients et de fournir des soins de haute qualité. Elation fournit les bonnes informations, au bon moment et au véritable agent du changement dans la prestation des soins : le médecin.

Qui utilise Elation Health ?

Ce produit est idéal pour les cabinets de soins de santé primaires indépendants ayant besoin d'une solution cloud de dossier médical partagé pratique et utile.

Elation Health Logiciel - 1
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Elation Health Logiciel - 5

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Elation Health

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,6
Service client
3,9
Fonctionnalités
4,1
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
65%
4
17%
3
10%
2
4%
1
4%
Ashley
Ashley
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great software, poor customer service

5,0 il y a 5 ans

Commentaires : It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please.
Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up.
Overall cost justifies the ease of use and time saved for physician.

Avantages :

Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used

Inconvénients :

Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option

Kevin
Physician Owner (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

A Physician review

5,0 il y a 4 ans

Commentaires : It’s been a wonderful experience. The people are amazing and have always been helpful and caring. The software is excellent, I love it, lots of features that help me get my work done. Just fix the app!

Avantages :

What I like most about my Elation software is that it’s quite intuitive to use. It feels like it’s built for a doctor. It works how it’s supposed to! It has everything laid out exactly how I want it. This software clearly was made with a lot of input from a practicing physician. Having used several EHR’s over the years, and hated all of them, I truly & absolutely love Elation. It’s fast and it thinks like my brain does.

Inconvénients :

The smart phone app. No good. It doesn’t have enough features to really be useful. I can’t send prescriptions, which is terrible. I can’t see my schedule, I can’t make appointments. All it does is text message and often times that doesn’t work at all. I get very frustrated with it. This is something I really want and need. It’s been 2 years and I have zero improvements in the app. I’m not happy with that. Everything else is awesome!

Michael
Physician (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Good Option for Small Office

4,0 il y a 2 semaines Nouveau

Avantages :

Easy to use, easy to set-up. I have used for 2 years and happy with product

Inconvénients :

Sometimes slow and templates not designed as well as I would like. Forms to patients not great.

Mi Ran
M.D (É.-U.)
Hôpitaux et soins de santé, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pros and cons after 4yrs. This program is out of dated. Needs to update.

3,0 il y a 2 ans

Commentaires : I wanted to support a small local company, and wished many local physicians are connected. But Elation EHR is not updating by themselves, and it is getting out of dated.

Avantages :

East to use. No special training is required.

Inconvénients :

As a family physician, I have to review tons on consultation notes and labs, radiology, vaccine..... It is very hard to review the records due to the way of chart which is already built-in. If I review visit notes, I have to scroll down all the way to the end...... It takes so long, and my eyes get tired in rolling over all screen. Also this program is hard to get along for this coming new generation. It is hard to monitor messages between providers and patients. When I email a message to a patient, there is no outbox to follow up. When patients send me messages , there are no inboxes. This is out of date. Also problem with integration. Common vital sign machine and scale is not being integrated. I contacted them once. They charge $5,000 per one device. It's ridiculous. If you want to save labor and time, the machine needs to be integrated with software. The purpose of EHT is to make work effective. If the software doesn't support it, it is out of date. I used it for 4yrs, and feels comfortable. But unless the software is updated, it is not worth it. Also support is problem. I have to send a message urgently if I want to talk to someone. If I send a message regularly, I don't hear it for long.

Chelsea
MD, CEO (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées précédemment :

Awesome easy to use product!!

5,0 il y a 3 ans

Commentaires : Awesome! Elation has already made my clinic days run smoother than they were when I was using a different system for the last 2.5 years. I am running my clinic solo for now - scheduling/billing/inputting patients/refilling meds, and Elation makes this doable.

Avantages :

Elation is wonderful. I even told my non computer savvy father that it was so easy he could learn how to use it. I could probably run my clinic without any support staff because Elation is so intuitive and easy to use. I am constantly surprised by the ease.

Inconvénients :

Haven't found anything yet! I will let you guys know when I do.