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ConnectWise ScreenConnect
Description de ConnectWise ScreenConnect
Depuis des années, ConnectWise Control (anciennement ScreenConnect) prend en charge le partage d'écran 1:1 via l'assistance à distance et les outils d'accès à distance. Avec les réunions à distance, le modèle d'utilisation a été étendu pour fournir un outil de réunion distante riche en fonctionnalités qui permet un nombre illimité de participants. Les réunions en ligne aident les utilisateurs à collaborer, à organiser des sessions de formation, à effectuer des mises à jour de projets, à amener les clients à acheter leurs produits ou plein d'autres choses.
Qui utilise ConnectWise ScreenConnect ?
Professionnels de l'informatique
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ConnectWise ScreenConnect
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Avis sur ConnectWise ScreenConnect
Great product
Alternatives envisagées précédemment :
If you value your time and energy, use this software
Commentaires : I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.
Avantages :
ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.
Inconvénients :
No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.
A lot of value for dollar with ConnectWise Control
Commentaires : Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our servers to a remote support tool like ConnectWise Control or TeamViewer, but this tool has made remote server administration much simpler.
Avantages :
ConnectWise Control has a great web view that allows us to quickly find the computer/server we're looking for. We can run standard command line and PowerShell commands through the web interface to quickly gather information or troubleshoot a user's computer without impacting the user experience. The screen share is very fast and reliable and often preferred over Remote Desktop sessions. It's also very nice to be able to switch between user sessions on the computer, like when interacting with a Remote Desktop server and needing to assist a specific user on the Remote Desktop server.
Inconvénients :
The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer.
Best remote access host I've used.
Commentaires : SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show us an issue. Overall I recommend it highly.
Avantages :
Deploying is easy, customization is pretty simple, and the app's functionality is the best compared to every other app I've used (anydesk, teamviewer, splashtop, vnc solutions)
Inconvénients :
There's some features that just dont exist and they expect the community to develop plugins for those instead of doing it themselves. Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page of requests for it they don't do it for whatever reason.
Setting up ScreenConnect
Commentaires : This allows multiple users to work from multiple locations. It's is one user at a time on each computer though.
Avantages :
This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system.
Inconvénients :
I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust. Also it's hard to see if another user is logged in to the system already.
Alternatives envisagées précédemment :
MSP's Know This is One of the Best RMM's
Commentaires : We have had a very good overall experience using this as our remote connection tool for client machines. It is a great option for MSP's.
Avantages :
It is very reliable and user friendly. Our staff is able to learn it very quickly and begin using within the first week.
Inconvénients :
It feels dated in some areas, and it would be nice if they released more feature updates for it.
