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ConnectWise ScreenConnect
Description de ConnectWise ScreenConnect
ConnectWise Control (anciennement ScreenConnect) est une solution de réunion, d'accès et d'assistance à distance rapide, fiable et sécurisée. Les réunions en ligne aident les utilisateurs à collaborer, à organiser des sessions de formation, à effectuer des mises à jour de projets, à discuter ou plein d'autres choses. Collaborez avec un autre technicien pour travailler simultanément sur une même session. Plusieurs techniciens peuvent collaborer lors d'une session d'assistance, en utilisant leurs compétences respectives pour aider plus efficacement leurs clients.
Qui utilise ConnectWise ScreenConnect ?
Professionnels de l'informatique
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ConnectWise ScreenConnect
Avis sur ConnectWise ScreenConnect
Great product
Alternatives envisagées précédemment :
There is no better solution
Commentaires : I can remote into my clients PC's for support or have unattended connections to servers for maintenance and monitoring. Saves time (not travelling to client location) allows me the freedom to work from anywhere
Avantages :
-Works very well. -not resource heavy -multi platform
Inconvénients :
-Nothing I can really think of. -This is my go to application for rmm.
A lot of value for dollar with ConnectWise Control
Commentaires : Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our servers to a remote support tool like ConnectWise Control or TeamViewer, but this tool has made remote server administration much simpler.
Avantages :
ConnectWise Control has a great web view that allows us to quickly find the computer/server we're looking for. We can run standard command line and PowerShell commands through the web interface to quickly gather information or troubleshoot a user's computer without impacting the user experience. The screen share is very fast and reliable and often preferred over Remote Desktop sessions. It's also very nice to be able to switch between user sessions on the computer, like when interacting with a Remote Desktop server and needing to assist a specific user on the Remote Desktop server.
Inconvénients :
The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer.
It is simple to access the server with ConnectWise remotely.
Commentaires : Mainly what we are dedicated to is structuring programmatic projects of our computer and hardware services, it is essential in this sense that when a problem arises at any time we can be 100% notified with notifications to repair the process of any program that we have in operation. on the server.This program has undoubtedly helped us a lot, we don't need to go back to work, with a home computer it's enough to be able to check the server, which is as if we were doing it live at work.
Avantages :
Initially, it is very easy to be able to connect everything with connect wise, especially for what we use it for, which is the testing server. Reciprocally, it generates more learning information where we move very well.Many times I leave the office and I receive messages of serious concerns about server errors where technicians are waiting for my help and direction. Thanks to the program, I can easily generate this by connecting from my home and everything has gone great.
Inconvénients :
There are some applications that are not compatible and tools that conectwise does not have at this time, other programs do.According to this, currently it will not be an impediment to change it, but in the future it may possibly be.
ScreenConnect is Simple to use!
Commentaires : As a company, we're happy to use ScreenConnect for our remote management solution.
Avantages :
It is easy to search for endpoints, add endpoints, and connecting to endpoints is as simple as a click, or adding one time support sessions.
Inconvénients :
Sometimes it's difficult to make groups of endpoints due to the advanced filtering options
Alternatives envisagées précédemment :
ConnectWise Control helps us support our global customers
Commentaires : ConnectWise Control has allowed us to deliver a custom-branded remote support solution.
Avantages :
I really like the fact that we can own an on-premise license and not be tied to a contract. It also does not leave any client software installed.
Inconvénients :
Purchasing additional licenses is harder than it should be, I've reached out to them several times and no one has called me back,