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Description de ConnectWise ScreenConnect

ConnectWise Control (anciennement ScreenConnect) est une solution de réunion, d'accès et d'assistance à distance rapide, fiable et sécurisée. Les réunions en ligne aident les utilisateurs à collaborer, à organiser des sessions de formation, à effectuer des mises à jour de projets, à discuter ou plein d'autres choses. Collaborez avec un autre technicien pour travailler simultanément sur une même session. Plusieurs techniciens peuvent collaborer lors d'une session d'assistance, en utilisant leurs compétences respectives pour aider plus efficacement leurs clients.

Qui utilise ConnectWise ScreenConnect ?

Professionnels de l'informatique

ConnectWise ScreenConnect Logiciel - 1
ConnectWise ScreenConnect Logiciel - 2
ConnectWise ScreenConnect Logiciel - 3
ConnectWise ScreenConnect Logiciel - 4
ConnectWise ScreenConnect Logiciel - 5

ConnectWise ScreenConnect ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

ConnectWise ScreenConnect

ConnectWise ScreenConnect

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À partir de
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159
40
4,4 (2 157)
4,5 (2 157)
4,3 (2 157)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur ConnectWise ScreenConnect

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,6
Service client
4,4
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
73%
4
22%
3
3%
2
0%
1
0%
Gerry
Gerry
Manager of Project Services
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Yunus Emre
Yunus Emre
Human Resources Intern (Pologne)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy Way To Connect

5,0 le mois dernier Nouveau

Avantages :

Easy of use and fast interface Support different operating system such Windows and OS

Inconvénients :

There were so many updates. So, it needed to be updated frequently by IT.

Clayton
IT Manager (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Remote Management

5,0 il y a 2 mois Nouveau

Avantages :

I love the responsiveness and options we get when using ScreenConnect. The Backstage has come a long way and the ability to send commands to all clients at once is a huge bonus.

Inconvénients :

Sometimes you have to restart the service after an outage before it gets you back in.

Adam
IT (Australie)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

The price is right, it has enough features that were not that easy to integrate, its reputation has

3,0 il y a 5 ans

Commentaires : see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'

Avantages :

THE price compared to TEAMVIEWER AND LOG|ME in i was not a large operation so the licensing suited i loved the idea that i could make it a subdomain of my site or just have a link and it was White labelled affordable once i was remotely connected it was fine It has many integrations and partnered up with a lot of companies

Inconvénients :

Its a pity you have not a better business relationship with antivirus companies in most occasions and it was happening more and more that it would be picked up as a virus --- not good and worrying it has many integrations and features ---- these features were hard to install and because there was many versions - most the time hard to get the right compatibility -- these integrations should be one click or a signup here and there --- i wouldnt have minded paying good money if these would at least work It was not very intiutive some tasks -- like the whole process i would go through with clients download the exe or file then double click on it --- if you miss it , it will be in your downloads then click run follow prompts then allow and no at this point i would sometimes get a prompt to update the software not good, not good at all your sales and support staff could not give a dam because i was a small 1-15 users account it was not very easy and intuitive initially to do file transfer - have you used team viewer? most respectable organisations wont allow 8041 port through there firewall it has lost its good reputation that support users at the large universities have originally given it being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool with all the quality secure easy products on the market these days | cisco webex|

Lance
Operations Manager (É.-U.)
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Screenconnect - vital remote support tool

5,0 il y a 3 mois

Commentaires : We've been using this product for several years and it's the best remote support tool I've used to date. The ability to share multiple monitors, transfer files and use the backstage environment are all critical to my teams daily success in providing remote support.

Avantages :

My team and I use Connectwise ScreenConnect daily to provide remote support, diagnostics, patching, virus remediation, etc.. It's fast, very flexible, provides a shell environment called backstage that allows us to tweak computers without impacting the end user.

Inconvénients :

There's nothing currently that I dislike about the product.

Jeev
Jeev
IT Lead (Canada)
Utilisateur LinkedIn vérifié
Produits pharmaceutiques, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

If you value your time and energy, use this software

5,0 il y a 5 ans

Commentaires : I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.

Avantages :

ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.

Inconvénients :

No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.