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Stone Profit System
Description de Stone Profit System
Stone Profit Systems fournit un logiciel web ERP et d'autres solutions innovantes conçues spécifiquement pour améliorer la productivité et l'efficacité opérationnelle des entreprises du secteur de la pierre. Il s'agit d'une solution de bout en bout conçue pour les fabricants et les distributeurs, proposant une large gamme d'outils et de fonctionnalités comme la gestion des stocks, les devis/ventes, le calcul des coûts de revient, la comptabilité, la planification, un CRM ainsi que des rapports et des analyses. Stone Profits élimine les doubles saisies et accélère les processus.
Qui utilise Stone Profit System ?
Plateforme web ERP qui aide les entreprises de toutes tailles avec des rapports personnalisés, des alertes et des notifications, la gestion client, la création de codes-barres, les devis/estimations, la gestion des stocks, etc.
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Stone Profit System
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The friendly end user interface
Avantages :
Customized for the slab business, easy to use and always someone on the other line when you need customer service
Inconvénients :
expensive server maintenance, on the accounting module sometimes you have to go around and fix the entrance manually
The Overall Idea is Great, Getting to a good place of functionality is a challenge.
Avantages :
Ease of access/use is very practical. Project processing makes sense and is easily trainable. There are alot of smaller items that need to be cleaned up, But overall one of the best portals to use in Countertops.
Inconvénients :
Customer service response is well below what we expected. We have seen some "down times" during business hours that weren't rapidly corrected. Training from the beginning was very minimal most of what we have encorporated into our processes was self taught/driven. As a customer/user there are many holes left to be filled, with no end in sight or training available from SPS. System intergrations are nice but have an "unfinished" feel to them.
It is a good software but lost of modification needs to be done to make all modules uniform
Commentaires : It made the routine work much easier - but the software needs to be modified a lot to make it more like SAP
Avantages :
The software is made specifically to meet the requirements in the stone industry. Customer service is very good, the developers are very friendly, very flexible makes the user not afraid to use this software.
Inconvénients :
Display Screen - going outside the screen zones. Fonts - not very comfortable to read. Downloading of the reports in PDF / Excel Format - not very uniform.
The program has improved substantially since we started. Still lots of room for improvement
Commentaires : None really. But I bet the people doing the survey did. Oh and the verification process with selecting pictures is not very easy, even for a human.
Avantages :
I like that everything is all in one place. The ease of use and the one click reporting. Its a great system with great opportunity but not clear how to use everything all of the time. If we knew how everything worked, we would be able to get a lot more out of this program. The user interface is quite simple to understand. I like the ease of access being on the cloud so I can access and give my suppliers/ customers instant feedback.
Inconvénients :
There are a lot of functions that should be working which would make sense for this program, but is not set up and the support on the backside is a bit of a challenge to get done what is needed, however it has been improving since we started with this program. The barcode scanner options are limited, Some simple reports that should be in there are not and other reports that are in there are not functioning properly. The User Admin function is challenging because everything is vague and hard to find often times to provide access to certain functions. Often times I need to reach out to SPS to get the answer how to do this. CRM could use some major improvements to be more helpful and useful. Often times this program causes us to do additional steps to accomplish a simple task, which affects our customer service and our employees performance. On the customer Service side, sometimes, I get very quick reaction times and other times, I have to follow up over and over again until we finally get a response that often times let me and my team down from what we really need to accomplish
User friendly,
Commentaires : We run our whole business on this software, There were no off the shelf programs that could satisfy our inventory needs. It is the best inventory system in our industry.
Avantages :
The software is customized for the Stone industry and has features that our unique to our needs. Very user friendly, easy to train new personnel, System is cloud based and can be accessed by our outside sale people. They are able to access inventory, create holds and sales orders on the road.
Inconvénients :
Difficult to customize reports, sometimes it's hard to get customer service on the phone, Bar code & location system do not work as well as we would like. Sometimes the system is a little slow.