Phone.com
Description de Phone.com
Phone.com propose un système téléphonique virtuel pour gérer les messages d'accueil téléphoniques, les menus, le routage, les postes, la messagerie vocale, les conférences, les fax, les SMS, les MMS, les transferts d'appels, etc. Phone.com est une entreprise de téléphonie basée sur le cloud de premier plan axée sur les besoins des petites entreprises et des entrepreneurs. En plus d'offrir toute une gamme de solutions de communication innovantes, personnalisables et rentables, Phone.com fournit un support client primé basé aux États-Unis à des clients de toute l'Amérique.
Qui utilise Phone.com ?
Petites entreprises ayant plusieurs employés réunis sous le même toit ou répartis sur plusieurs sites.
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Phone.com
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Avis sur Phone.com
Rick
Phone.com is the best VOIP Office phone service
Commentaires : Overall I absolutely love Phone.com. It's by far the best business grade phone service I've ever used. We also use it for our home phone service and it's been rock solid. I've recommended it to several friends.
Avantages :
Phone.com is by far the best VOIP phone system I've ever used. It has a variety of features and a good mobile app. Plus their mobile app is good. The best part is their customer service though. It is bar none.
Inconvénients :
Their mobile app could be a little better and it's been a long time but it used to be a tiny bit confusing but I heard they've fixed it. I set up our services once and haven't been back in years to change anything.
Utilisateur vérifié
phone.com great customer service team
Commentaires : I have always had a great experience with every customer service/support rep I have worked with. They will escalate easily if things are not working as you expect and they are cheerful and thoughtful.
Avantages :
There are a lot of options and the tool is very flexible. If you ever need help their support team is just a live chat away and they are always very helpful and creative. Willing to offer ideas on how to best set up your system to meet your needs.
Inconvénients :
It is not easy to figure out on your own. It takes time to understand how all of the settings work and what is the best process for your needs.
Matthew
Alternatives envisagées :
Affordable but buggy
Avantages :
Phone.com does everything I was looking for in a VOIP. As a small business owner, it sure beats having to purchase a stand-alone phone.
Inconvénients :
My biggest issue with Phone.com is the app. It's super buggy and slow (unresponsive) to use. Given the affordability of the phone plan, I've decided I can live with the bugs, but they're still a pain.
Réponse de l'équipe de Phone.com
il y a 3 ans
Thanks for your feedback, Matthew! We are always looking for ways to improve our app to ensure a better mobile experience. Give us a call at 833-782-2355 and let us know what kind of issues you are running into and we will gladly assist you.
JACK
Sound Big For Little Money
Commentaires : I absolutely loved it except that it doesn't have a google chrome extention which made click-to-call- difficult for me
Avantages :
State of the art PBX was highly customizable and made our business sound like a fortune 500 company.
Inconvénients :
It currently does not have a google chrome extention.
Réponse de l'équipe de Phone.com
il y a 3 ans
Hello Jack, Thank you for you feedback! The google chrome extension for the 'Click to Call' feature is actually something that is in high demand for some of our customers. We have been hard at work getting this implemented and will hopefully be launching this in the near feature! If you ever need assistance with your account, features, or setup please call (844) 755-8566.
Zafer
Phone.com is great for video conferencing
Avantages :
Phone.com provides an matchless experience for video conferencing along with its great screensharing option.
Inconvénients :
Phone.com could provide a better user experience in their mobile applications.
