17 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de Workiz

Avec Workiz, les serruriers spécialisés dans l'ouverture des portes de garage peuvent développer leur activité en abandonnant des méthodes de gestion d'entreprise obsolètes telles que le stylo et le papier, les feuilles de calcul Excel et Google Agenda. Workiz fournit une plateforme facile à utiliser qui vous permet de gérer votre planning, votre facturation, votre traitement des paiements, etc.

Qui utilise Workiz ?

Workiz fonctionne parfaitement avec les petites et moyennes entreprises de maintenance sur site à la demande, comme les serruriers, les entreprises de nettoyage des tapis, de débarras, de dépannage et de bricolage.

Workiz Logiciel - 1
Workiz Logiciel - 2
Workiz Logiciel - 3
Workiz Logiciel - 4

Workiz ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Workiz

Workiz

4,5 (209)
225,00 $US
mois
Version gratuite
Version d'essai gratuite
131
11
4,5 (209)
4,4 (209)
4,4 (209)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
29,00 $US
mois
Version gratuite
Version d'essai gratuite
199
9
4,5 (816)
4,3 (816)
4,5 (816)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives à Workiz

Jobber
Fonctionnalités les mieux notées
Création des factures
Gestion des rendez-vous
Traitement des factures
AccuLynx
Fonctionnalités les mieux notées
Devis
Gestion des documents
Suivi des projets
Housecall Pro
Fonctionnalités les mieux notées
Facturation
Historique des factures
Planification
FieldEZ
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
Triton
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
Thryv
Fonctionnalités les mieux notées
Automatisation du marketing
Facturation en ligne
Intégration des médias sociaux
mHelpDesk
Fonctionnalités les mieux notées
Accès mobile
Gestion des calendriers
Gestion des contacts
Field Harmony
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
ServiceTitan
Fonctionnalités les mieux notées
Accès mobile
Facturation
Planification

Avis sur Workiz

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,5
Service client
4,4
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
69%
4
21%
3
4%
2
3%
1
3%
Roc
Roc
Service Technician (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy to Operate

5,0 il y a 3 ans

Commentaires : I am texting customers and making them comfortable before I even enter the homes and everything is easy to access

Avantages :

Very easy to operate and see exactly where when and what you finished. I like of a job isn't finished unless you know why it's not finished and why you have to go back and finish it

Inconvénients :

All the notifications that I constantly get every day and I can't turn off .

Réponse de l'équipe de Workiz

il y a 3 ans

Thanks Roc, we really appreciate it! Communications is wha sets Workiz apart from other softwares out there.

Bryn
Owner (É.-U.)
Services et installations de loisirs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

3 years with Workiz and then this….

4,0 il y a 3 ans

Commentaires : My overall experience with Workiz. Three years of use and it took me three years to write a review that they deserved a long long time ago. It’s nice to know that three years down the road I still have nothing but nice things to say about Workiz and the great people that work at Workiz.
It was a recent interaction with Workiz that was just over the top amazing when I thought I had already been amazed by them. I wish I knew the person I spoke with name but I don’t but they deserve s as huge shout out and Thank you from FUN FIX USA

Avantages :

We have been using Workiz for three years of our business after trying all the other ones for a brief time. We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability to have our phone ran through them. So they have a whole phone system that you can customize with different phone numbers and different answering options like virtual receptionist etc. and then when the client calls or the customer calls it will either pull up an existing customer that’s been input with that phone number or any other relevant information that it has. It didn’t make scheduling real easy when you just add a new job for the number that just called you. I don’t think I have found another company that offered the phone with the software and in addition the software really really exceeds all of our needs and I’m sure we’re not even using a third of its capabilities. And then the customer support. In three years I can only say I’ve probably had to talk to them 5 to 7 times total. Normally, it’s not even a call, I just go to the chat bot thing on their website and then someone is always right there in general they will pick up the phone and call me right away to assist in anyway that they can. It is weird because I don’t know how big Workiz as a company is but it feels like I may be one of 10 customers and they might have four or five employees. It feels very small almost like a family. I Would highly recommend EVERYONE!

Inconvénients :

The one thing I like least about the software which is actually a huge factor and has really kind of been left weighing our options but they offer customer self scheduling where you can put a link in your website to allow the customer to contact you and schedule service which is great but you can’t charge the customer from there. So each customer I then have toReach out to so that I can charge them so it’s kind of double stepping in makes more work and I’m hoping they change it because every other company out there I’m finding does offer that ability. If a customer wants a service call is $128 and they want to schedule it online and pay for it because they won’t be there at the time of service well then it doesn’t allow them to do that. They can tell us they want it but then we have to turn around and call them back and it makes a one step conversation now a multiple step conversation. Come on Workiz

Kyle
Owner (É.-U.)
Transport routier/ferroviaire, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Horrid, Lies

1,0 le mois dernier Nouveau

Commentaires : Horrible, lies, and deceiving!
I signed up with this company for the "Lite" version as a business phone number when I'm just starting out, worked for about 2 weeks, & then got complaints of calls not going through to only be told that phone calls aren't part of the lite version. Tried getting me to buy their product as they can't offer it in the lite version. Over 500 business cards printed with the phone # to be given the run around & it's a "human error"

Avantages :

Worked while it lasted Ok quality Can't say much more

Inconvénients :

Horrible customer service Not transparent

Jason
Owner (Canada)
Fabrication électrique/électronique, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Send A Job Review

5,0 il y a 4 ans

Commentaires : Very happy with all aspects of the service so far, seems like everyone is on point and ready to help. Reduced the monthly payment rate during the plague without having to even ask(who does that), unlike most companies I deal with on various front's. I ask a lot of annoying questions and everyone has been answered professionally and thoroughly. [SENSITIVE CONTENT HIDDEN] has had to deal with the brunt of my ongoing stupidity and is constantly been very welcoming and quickly able to resolve my issues everytime. Extremely knowledgable, without doubt, the best support possible. Thank you endlessly!

Avantages :

Very clean user interface and logically laid out very well. Haven't had any downtime or major headaches, things keep rolling along smoothly thanks!

Inconvénients :

Importing contacts was impossible despite valid attempts from staff to help. The only option, in the end, was to manually input over 2k contacts by hand.

Réponse de l'équipe de Workiz

il y a 4 ans

Hi Jason, thank you very much for your great review. Glad to hear that Workiz has been a smooth ride for you and that you've gotten such great support from our team! Regarding importing contacts, I'm sorry to hear - we'll pass your comments over to our product team. In addition, feel free to reach out to Anna should you have any questions or need any support in the future.

Kala
Operations Manager (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Workiz WORKS for US!!

5,0 il y a 3 ans

Commentaires : The best part about Workiz is the ability to access our files from our sales teams' mobile devices. The majority of our staff do not sit in an office, rather they work almost exclusively from job sites and their trucks. Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple.

Avantages :

Workiz has made managing our projects so simple! We are able to store project information, manage our AP and AR, photos and paperwork so efficiently.

Inconvénients :

At first, we did have some issues integrating other software with Workiz. However your support team was always available and eager to assist.