Qui utilise XM Fax ?

Les solutions XMedius s'adressent à un large éventail de secteurs, notamment la finance, la santé, les administrations, la fabrication, le commerce de détail, le droit et l'éducation, pour les PME, les grandes entreprises et les fournisseurs de services.

Description de XM Fax

Les solutions XMediusFAX sont la technologie de fax sur IP la plus rapide et la plus fiable disponible aujourd'hui. Fiables, sécurisées et faciles à utiliser, ses solutions logicielles permettent la transmission sécurisée de documents hautement sensibles, en utilisant les protocoles T.38 Fax-over-IP et G.711 Fax Pass-Through standardisés. Également disponible dans le Cloud, XMediusFAX rend l'envoi et la réception de fax aussi facile que l'envoi et la réception d'e-mails.

Informations sur XM Fax

XMedius

http://www.xmedius.com/

Fondé en 1996

Prix de XM Fax

XM Fax n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

XM Fax - Fonctionnalités

Logiciels pour fax
Archivage et rétention
E-mail vers fax
Fax vers e-mail
FoIP
Gestion des livraisons
Liste blanche et liste noire
Routage automatisé

Avis sur XM Fax

Afficher 5 avis sur 37

Note globale
4,8/5
Facilité d'utilisation
4,6/5
Service client
4,9/5
Fonctionnalités
4,7/5
Rapport qualité-prix
4,5/5
Damien F.
Senior Network Administrator
Cabinet d'avocats, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/01/2019

"Go XmediusFax Go!"

Commentaires: What drives XmediusFax is the people behind it. Both Sales and Support. they work together very well to resolve any issue we might have in an extreme timely fashion.

Avantages: Painless, accurate, excellent support. best of all - easy and seamless migration from any other platform. On the other hand - the PRICE is right!

Inconvénients: I can't think of one. if you really would like to to find the needle in the haystack - then it would be their support is not 24/7.

  • Provenance de l'utilisateur 
  • Publié le 11/01/2019
Dennis G.
IT Manager
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 19/04/2018

"Very easy service to use - I use the online portal version as opposed to the local server/client."

Commentaires: Allowed us to remove many POTS phone lines and stop using physical fax machines located in many departments. Now we are cloud-based and people can fax directly from their desktop PCs. Saves a lot of money in the long run.

Avantages: Very simple - log in, compose, send. Plenty of options to set up accounting groups, usage tracking, etc. There is a word processing program available that allows you to compose and send without logging in first, and although it's not a fully-featured program such as Microsoft Word, it does the job. You can also customize cover pages and integrate printing within other applications (such as Word, Excel, etc) so that you can fax a document directly from one of the supported third-party programs. Handy if you have a need for it.

Inconvénients: Portal version doesn't allow you to sort users, numbers, groups, etc, very easily. You have to flip through multiple screens in order to view all the data. No export options either. This part of the portal is a little cumbersome. The data is all there, you just can't see it all at once - fairly annoying when you're searching for something. Otherwise, very simple system to use.

  • Provenance de l'utilisateur 
  • Publié le 19/04/2018
Utilisateur vérifié
Senior Systems Administrator
Administration publique, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 17/05/2019

"XMediusFAX 8.0 - Very good Enterprise Fax Application but could use Refinement"

Commentaires: XMediusFAX is an above average Enterprise Level FAX system, supporting 1000+ users and devices with good Enterprise Phone system integration options. The administration allows for all types of Faxing options, Routing, OCR and so on. Support is very good. There are a few features (drop Fax folders for sending) that would be nice. Java Jakarta needs to be carefully configured with IIS or you may encounter reliability problems.

Avantages: It has many feature for Faxing - to and from the desktop, browser, Multi-Function-Devices (Scanner/Printer), use Network Shares for Receiving FAXES. I do not see a Drag and Drop folder to Send Faxes. It integrates with our Enterprise level Avaya Phone System. Support has been Very good in that the XMedius Support people work hard to resolve each and every issue and provide workarounds during the interim.

Inconvénients: The initial setup and configuration took two full days and afterward many weeks to finalize.
Security TLS 1.2 is Required on our system, so specific SMTPS Server setup and integration issues (XMedius Support worked on this for a while). Some Multi-Function Devices not supporting CA Certificates (which was not the fault of XMediusFAX)
A problem with the XMediusFAX Java Jakarta interface with IIS requires a 3am restart daily in order to keep the service from failing intermittently. The fix is Uninstall/Reinstall Jakarta & IIS. However, not a preferred action because our system is in full production.

  • Provenance de l'utilisateur 
  • Publié le 17/05/2019
Utilisateur vérifié
Senior Engineer
Équipement et fournitures de bureau, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/10/2018

"Faxing for dummies"

Commentaires: XMediusFAX is a great piece of software, it might even be the best faxing software out there. The issues it solves for end-users are countless and once it's setup and configured you couldn't imagine going back and doing things the old way. XMediusFAX consolidates your faxing infrastructure into one neat place which can be connected to your choice of voice gateways on premise or in the cloud, ultimately saving you or your client money.

Avantages: Support, XMedius support is outstanding
Once in place and configured, the system is rock solid and requires virtually no ongoing maintenance
Feature rich
Included packet capturing with wireshark for individual calls

Inconvénients: The menu layout needs an overhaul
Some of the included software looks and feels extremely outdated, e.g. SendFax or the Coversheet Editor
The logging system is hard to navigate and you find yourself checking several different logs for one issue
Website needs more KB articles, more community involvement. I see community posts where reps ask people to open tickets rather than opening discussion.

  • Provenance de l'utilisateur 
  • Publié le 09/10/2018
Thomas C.
Telecom Specialist
Télécommunications, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/05/2017

"Since the install the system pretty much runs on its own and we rarely have to make adjustments."

Commentaires: We were able to remove our hardware faxes and reduce our dependency on outside dial tone.

Avantages: Ease of use
Reliability of Software
Web Client is very intuitive
The web client and xerox features really make the product. I especially like the archive folders on the web client.

Inconvénients: There are some search options that are not available on the incoming routing table that would be helpful. The Send Fax option ias different naming conventions from the web client which can be confusing. The are very few options on the send fax feature.

  • Provenance de l'utilisateur 
  • Publié le 09/05/2017