MassageBook
Description de MassageBook
Pour les professionnels du massage :
MassageBook est une solution logicielle web de gestion de cabinet sur ordinateur, mobile et tablette pour aider les massothérapeutes professionnels et les thérapeutes corporels à mieux mener leur activité en simplifiant les fonctions de planification, de marketing et de commerce en ligne.
Pour l'amateur des services de massage et de thérapies corporelles :
MassageBook est un répertoire national des massothérapeutes professionnels de premier plan, qui simplifie le processus de recherche et de réservation auprès de massothérapeutes locaux.
Qui utilise MassageBook ?
Les centres de massage, entreprises de thérapie corporelle et spas de petite à moyenne envergure peuvent à présent rivaliser avec leurs concurrents plus étendus.
MassageBook ne vous convainc pas tout à fait ? Comparer avec une alternative populaire
MassageBook
Alternatives à MassageBook
Avis sur MassageBook
David
Just What I Need To Manage My Practice
Commentaires :
I think that Massagebook really - and quite brilliantly - crosses the chasm that is often never, truly crossed by many companies out there: they connect the ever-ellusive Benefits of [a] Service with its Features. They are massage therapy practitioner-centric - we are their Clients (as well as their Customers) - delivering functional, beautiful, intuitive, and comprehensive services that are needed and desired most by massage therapy practitioners.
I stay because I feel like they have and continue to develop the software Just For Me. I like that :D
Avantages :
Massagebook is a complete software solution for my sole-proprietorship - detailed reports and appropriate and sane-levels of engagement with my clients are both built into Massagebook, two very important aspects of running my business. Their mobile-accessibility - for both business-owner and its customers - is impeccable. The marketing and promotional components are integrated very well into the CMS function. Their payment portal only gets better and better - rates are fair, Referral Fees (from MB-domain-originated promotion, of which I have garnered several New customers) are nominal. Their business Goals of making things "easy" is apparent in their Customer Service: knowledgeable, persistent, easily- and readily-accessible, and in the new Features they roll out on a regular basis. The cost for their service is definitely worth paying - basically: it pays for itself in the time & money it saves me doing it "the old way". I feel like everyone at Massagebook cares about the success of my massage therapy practice - from the regular emails from rep and the Massagebook Team to their blogs about How To maximize the use and benefits of the software to make my practice management Better, I learn more and more not only How to use the software, but also Why. They've really nailed down Delivering Value, and I am a loyal customer because I know they're interaction with me as a customer helps me be a better massage therapist AND businessperson.
Inconvénients :
As with most software subscriptions out there, there are features that I could use more of in my practice - but Massagebook is ALWAYS working to make the current ones Better and develop new ones for the benefit of the majority of its users. Over the 5 years I've been with Massagebook, they always seem to come through, albeit at the cost of time. I will always wish for a Perfect Product, and the Massagebook Team has and will always rise to the challenge by hearing my suggestions and requests and moving toward a more-efficient and easy software to use.
Jim
MassageBook has been a game changer
Commentaires : Outstanding customer service, a great value for the money, this is by for the easiest booking system I have ever used.
Avantages :
I love that I can use the massage book booking system on my own website. Customers love it because they can book their own appointments online and even make changes. I can block out times easily If necessary. I love the automated features, definitely saves me time and headaches.
Inconvénients :
Whenever I've had a bug come up massage book has been there to help and they continually tweak and improve their system. I have no complaints.
Réponse de l'équipe de 2Book
il y a 2 mois
Thank you very much for your kind review, Jim! It means more to us than you know to hear that our hard work is helping folks like you be successful opening and running massage practices. Congrats on opening the additional office!
Kristi
Customer service seriously lacking they don't resolve issues and never return calls and emails
Commentaires : Terrible customer service I emailed Thursday and got 1 email asking a question i responded and no one ever respinded again, no email or phone call. I emailed monday 3 times no response and called left a message no call back called again and finally got someone to answer the same person who asked me the question. Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw. I asked don't you think when you have a well known issue this big you would send a communication to everyone who purchased your product letting them know since you rolled out a beta it messed with the old app etc. Horrific communication not to mention no one ever resolved my payment processing issue.
Avantages :
It use to be easier and more reliable... it is completely unreliable to do the most basic of tasks
Inconvénients :
Everything from pos to scheduling to charting.. this has turned into a train wreck of a product
Courteney
Alternatives envisagées :
The only booking software I will use for my business!
Commentaires : Definitely recommend.
Avantages :
The whole program is quite intuitive. The features allow you to run your entire practice, from a smartphone if you'd like. Customer support has always been fantastic and helped me resolve any questions very quickly.
Inconvénients :
I have not been able to use the square terminal for check out.
Réponse de l'équipe de 2Book
il y a 2 mois
Thank you for taking the time to leave such a helpful review for others considering MassageBook. It's very much appreciated! Good news on the Square front - we're releasing our new mobile app next week which directly and seamlessly incorporates Square checkout (no more app-switching to use Square). An added bonus is that you'll now be able to "tap to pay" using your phone for fast, touchless card transactions with both Square and Stripe accounts. :-)
Julie
Alternatives envisagées :
Best software for Massage Therapist
Commentaires : As a massage therapist, most of the day my phone is inaccessible, so I rely on online booking. It is very important for the software to be easy to use for clients. The new mobile app is a great improvement. I couldn't be happier.
Avantages :
I have run my business with this software since the beginning. Over the years they have upgraded and improved it. They take their time with the upgrades so there aren't many issues when implementing them. Customer service is exceptional. My clients love online booking and never complain about problems.
Inconvénients :
There is nothing I don't like about this software.
Réponse de l'équipe de 2Book
il y a 2 semaines
Thank you, Julie We're delighted to hear that MassageBook has been so helpful and that you're finding the new mobile app to be a big improvement! We're excited to build out the new mobile app with even more helpful and time saving features...
