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SkyBoss
Description de SkyBoss
SkyBoss est un logiciel mobile basé sur le cloud qui fournit aux entreprises de services une gestion en temps réel des champs, un suivi des appels, un suivi des techniciens, une facturation sans papier, un traitement des paiements, un catalogue des prix et un reporting sur les métriques critiques. SkyBoss est conçu pour rationaliser votre entreprise et vous fournir les outils nécessaires pour amener votre entreprise à de nouveaux niveaux de performance et de revenus. SkyBoss se synchronise également avec QuickBooks !
Qui utilise SkyBoss ?
Plombiers, Électriciens, CVC
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SkyBoss is spot on for the industry we are servicing.
Commentaires : Our business foundation is now solid and we can continue to grow our brand.
Avantages :
It's very user friendly for me not being very computer literate. I feel just at home behind the keyboard.
Inconvénients :
After only using the system for three weeks I can't say anything negative about the software it does Everything and more.
Skyboss has really made tracking invoices and getting data reports a breeze
Commentaires : Easier invoicing, sales numbers, inventory tracking, marketing tracking, FREE PRICE BOOK (this is huge, this can be a couple thousand dollars if you try to purchase this through the web), and so many more.
Avantages :
You know what they say: if you don't know your numbers, you don't know your business. We had a lot of trouble keeping track of specific data sets like average price per ticket and sales volumes per technician. Skyboss has made that a breeze as it takes care of all of the reports and data analysis as you finish the jobs. The trick is to make sure the office as well as the technicians input all of the information correctly. The system only works as good as the people using it, just like any other program. Paperless invoicing has really made it easier for our techs, customers, and office staff to track prior jobs, cash, checks, credit card payments, invoices, work history, customers, and so on. Making the switch was a must for our company.
Inconvénients :
Even though the software is super easy to use and learn, it is a challenge sometimes to get the technicians to properly fill out invoices. Luckily, Skyboss implements a feature "Pend Complete" so that office staff can check every invoice for accuracy before it is emailed to the customer. There were a few minor bugs at first when we started using the program, but the support staff is quick to answer our phone calls and alleviate the problem. They are also pleasant to speak with. the owner- also takes a very active role in training and making sure we understood what we were doing before going live.
Réponse de l'équipe de SkyBoss
il y a 6 ans
Thanks for positive review Almighty Rooter!
Okay overall
Commentaires : Get what you pay for. Not a full system to run your business. Ease of use is good for scheduling. Lots of error codes in the daily use
Avantages :
Price and ease of use with no contract is what sold me. Customer service is great during Pacific time business hours
Inconvénients :
Difficult to send an estimate and then delete non purchased items for invoicing. To put job notes of work done, they need to be entered into the recomendations box.
Powerful and User-friendly Solution
Commentaires : SkyBoss software is a powerful and user-friendly solution for field service management. They offers lots of features like scheduling and dispatching, customer management, inventory control, and reporting which makes it an excellent choice for all the businesses looking to optimize their operations.
Avantages :
SkyBoss software is a comprehensive and powerful solution especially designed to improve various operations of field service management. It's very easy to use software and offers wide range of software to improve your field service work.
Inconvénients :
Like any software, SkyBoss also has its limitations for some businesses who needs highly specialized requirements. For Me their is no issues but you can check it's all features and make Decision whether it's fit for your business or not.
SkyBoss business software has improved our cash flow and streamlined the process of doing business
Commentaires : Cash flow has been solved. The system of quotation to collection at completion of the work is excellent. Custom quotations are a breeze, we use it ALL the time. Sending estimates and converting them to jobs is simple and great. From customer service rep scripts and customization all the way to the end of job completion you will find that successful and satisfying communication with the customer is eased for the office people all the way to the service techs. Wonderful. And again, the SkyBoss team is right at your side.
Avantages :
Functionality. Simplicity of use despite underlying power. A team that is committed to continuous improvement of features, who respond to client requests. A team that helps when help is needed. And a reason based hope that this software is going to take their clients into future wonderful best business processes and practices.
Inconvénients :
They made me go Apple, no android available. Guess that has helped me in some ways though. A few bugs now and then, just like people have.
