Description de LEAP
LEAP est un logiciel intégré de gestion de cabinet juridique et d'affaires permettant aux cabinets d'avocats de petite envergure ou indépendants de devenir plus efficace, flexible et rentable. La solution permet à tous les membres d'un petit cabinet d'avocats de travailler en collaboration à l'aide d'un seul système intégré qui stimule la productivité. Les outils incluent, sans toutefois s'y limiter, la production automatisée de documents, l'enregistrement du temps, la facturation ainsi que la comptabilité juridique et fiduciaire.
Qui utilise LEAP ?
LEAP se concentre uniquement sur les besoins des cabinets d'avocats indépendants ou de petite envergure. La solution permet à tous les membres d'un cabinet de travailler en collaboration à l'aide d'un seul système intégré qui stimule la productivité.
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Denise
Sea Change
Commentaires : We have benefited both in productivity, risk management and increased revenues from better capturing time.
Avantages :
The absolute completeness of it from both a practicing perspective and a business perspective. As an attorney who also runs the business side, I am appreciative of the level of detail on both sides. Although LEAP is significantly more expensive than other programs, it more than pays for itself, if you utilize the functionality. USE IT ALL.
Inconvénients :
Because of its completeness, it can be complicated to learn, even for sophisticated users. We are a pretty computer savvy bunch and were able to get up and running with the support LEAP provides. Prepare for a learning curve.
Réponse de l'équipe de LEAP Legal Software
il y a 2 ans
Thank you for taking the time to review LEAP. It's great to hear that it has increased productivity and revenue at your firm. At LEAP, we are committed to helping law firms make more money and are happy that LEAP has been an asset to your firm!
Jessica
Alternatives envisagées :
Great Product
Commentaires : LEAP has been a great tool so far for our firm. There are a lot of features and capabilities we are not taking full advantage because we are still in the beginning stages, but I see the potential. It is exciting to work with LEAP and see the efficiency help our firm grow and focus on other areas and not on tasks that can easily be automated.
Avantages :
LEAP allows you to customize your matters and templates and reduces time in various case areas. Their customer service is excellent, they are always available to help with any issues and/or look into the issue and guide you to the solution. I like the LEAP is constantly improving and cares about how the product can be an asset to law firms. They take the time to review suggestions and always work with you to improve not just the software but how our firm can take advantage of every feature to improve the quality of our cases and time.
Inconvénients :
Sometimes the software has glitches, but LEAP always fixes the issue right away, so it's not too much of a burden. The other feature that would be great is if LEAP allowed you to edit expenses once entered. The operating account feature could be a little more flexible with entries because you cannot make any edits once you hit save. Our previous software allowed us to make description edits and even transaction edits when it was time to submit an invoice to the court.
Réponse de l'équipe de LEAP Legal Software
il y a 4 mois
Hi Jessica, Thank you for your recent review of LEAP Legal Software. We are glad to hear that your firm is benefiting from the LEAP ability to customise matters and templates as well as to reduce time in various case areas. We appreciate and welcome all feedback so that we can continue to make our software the best practice management solution available for all small law firms. We are committed to making our software an asset for your firm and thanks for the suggestions on edit functionality.
Christine
Program ia good, renewal is shady
Commentaires : I liked the software up until I had to renew. I had a few glitched along the way no big deal. My contract was with LEAP and was taken out of my account monthly. When I went to renew my contract, I was never told that the renewal was being farmed out to a third party finance company. I found out when I got an alert on my credit, I looked into it and contacted them who told me that this was for my LEAP renewal. Now some financial company who I have no idea about has my banking information because LEAP gave it to them, I get numerous emails from them trying to sell me services. DO not get involved with this company. They are not transparent and to my belief are devious.
Avantages :
At first it was good, helps a lot but the renewal is the problem
Inconvénients :
I liked the software up until I had to renew. the renewal was inappropriate and possibly fraudulent.
Réponse de l'équipe de LEAP Legal Software
il y a 3 semaines
Hi Christine, thank you for your review. We appreciate and welcome all feedback from our clients. The LEAP renewal agreement is structured to financially streamline the subscription process while providing ongoing efficiency and value to our users. We understand your frustration and will be contacting you to provide some additional details around the renewal process to clear up any confusion and find a solution that works for your firm. In the meantime, please feel free to reach out to us directly in the LEAP User Portal or contact your consultant. Thank you for your feedback and we look forward finding a solution together.
Mohammad
Not worth at all
Commentaires : Very bad experience
Avantages :
I have joined them 14 months ago and regretted every day for joining them
Inconvénients :
In the beginning they are very nice and keep calling you for sign the contract.Then you realise no body is responding for your queries.Leap is not working with Apple or Mac computers and they never tell you.When I asked them for money back guarantee before 6 month period they never relied.I have email them more than 30 times but to cancel the contract but they said I have to stay with them for 3 years and they taking £100 from my account every month .I have just used it for one week when I realised this is not working with my equipment but they do not care.I have asked several times to send me the complaint procedure but the never replied.
Tina
Very good system
Commentaires : The monthly submission to the LAA is very easy to do
Avantages :
We moved to Leap from DPS almost 3 years ago. We have found LEAP to be a very user-friendly system which can be easily accessed remotely which has allowed us to operate a paperless office.
Inconvénients :
The system cannot easily produce reports to show LAA compliance hours and the helpdesk are slow to respond, but an excellent and very helpful account manager more than makes up for either of these issues. I do feel that i don't get the full benefits of the system and it would be great if they put on refresher training courses.
