Pour qui ?

ChatWork est conçu pour les petites entreprises non techniques, ce qui permet à diverses équipes de partager plus facilement leurs connaissances, d'échanger des idées et de travailler ensemble pour réussir.

Notes moyennes

24 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de 4,00 $US/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Installation (Mac)
    Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • ChatWork
  • https://go.chatwork.com
  • Fondé en 2004

En savoir plus sur Chatwork

ChatWork est l'une des applications de chat les plus complètes et possède les meilleures fonctionnalités de collaboration de groupe. Il s'agit également de l'un des meilleurs gestionnaires de tâches et il offre l'application mobile la plus aisée à utiliser pour la gestion des tâches. L'application offre un chat illimité, le partage d'écran, les appels vidéo, un partage de fichiers généreux et un support multilingue. Plus de 100 000 entreprises dans 205 pays utilisent ChatWork pour collaborer et augmenter leur productivité.

Chatwork - Fonctionnalités

  • Brainstorming
  • Conférences vidéo
  • Correction en temps réel
  • Forums de discussion
  • Gestion de contenu
  • Gestion de projets
  • Gestion de versions
  • Gestion des calendriers
  • Gestion des contacts
  • Gestion des documents
  • Gestion des tâches

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Avis les plus utiles sur Chatwork

Chatwork Beats Email 90% of the Time

Publié le 20/10/2016
Hobart S.
Owner
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have all sorts of way to communicate available to us these days. But usually, when working with clients (I run a content-production company), I used to use email. It was easy to get to. It created a good record of conversations. It was easy to search. But... it... is... so... slow. I found out about Chatwork and started using it with one of my clients, and the entire nature of our communication changed. I guess I'd put it this way: email is a form of communication: Chatwork is a conversation. It's like texting, but you can do it from your desktop too. It does everything that email does (easy to use, get to, archive, search, etc). It just turns communication into conversation which, I think, helps me build stronger relationships with my clients. And for a freelancer, building those relationships is the key to creating long-term customers. I think email still has a place. I still use it. I just use it much less.

Avantages: I like the way Chatwork was easy to install, was immediately understandable, and enabled me to really start to talk with customers instead of exchanging messages. I don't always use Chatwork in real time. Sometimes I post a comment or a file or video or something in the middle to the conversation I'm having with someone, ask them to take a look at it, and post a comment when they're finished. It's a big help to be able to connect the file/video.etc directly to the conversation. What's cool about Chatwork too is that you can see exactly when and with whom you shared the document or whatever and, hopefully, what their reaction to it was.

Inconvénients: I guess I'm not terribly crazy about the overall interface. I think it looks a little drab. I'd like to see them make it a little cheerier. But I like the way you can put emoticons into the conversation to make sure the recipient is reading the post in the way you intended.

Réponse de l'éditeur

envoyé par ChatWork le 20/10/2016

Glad to hear how often ChatWork beats email for you and your team and that you've found the product easy to use. Cheers!

Chatwork Walk The Talk

Publié le 10/04/2018
Aaron emmanuel G.
Software QA Associate
Externalisation/délocalisation, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : GetApp
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: First of all it's easy to install for Desktop and Mobile, even the web platform it's very easy to use if you are in an agile team you'll understand why this is an effective messaging system. I like the "My Chat" which you can send personal/private conversation for yourself, I mean if you have to remind yourself for some links to test or links for some tutorials. And my favorite function that Chatwork have is the Search bar, because whenever I need to find some credentials regarding our on going projects I just have to type a keyword regarding the topic/credentials I need to find.

Inconvénients: For me sometimes the notification alert does not really work for my desktop as well with my mobile, that's why my teammate sometimes remind me that there's a message in our group chat at Chatwork.

Chatwork makes me work faster.

Publié le 12/09/2018
Abimbola K.
Customer Support Team Lead
Divertissement, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Primarily Chatwork has improved the speed with which we work in my organization :we now send more of real-time chat messages as against constantly exchanging emails within my organization. While also keeping us better organized by making it possible to save all of our information exchanges in one place and organize them by project or topic ,thereby simplifying the process of searching through them whenever we need to.

Avantages: I like the basic funtionalities Chatwork provides me at work ,enabling me exchange files easily with my fellow colleagues ,likewise have conversations on video calls.Its task management features has improved the speed at which I get tasks completed at work.
I am also able to use Chatwork across different operating systems and different devices ,thereby providing me with ease of access : which is a key factor in the modern workplace ,where staffs are never static. Lastly,it integrates with my favorite browser - Chrome.

Inconvénients: The task assignment functionality will be better designed as a checkbox.

Chat to work!

Publié le 04/09/2018
Utilisateur vérifié
Business Analyst
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: In overall, it is a usable messaging application. That allows you to communicate within the company. It also sends mail to remind you that you have unread messages.

Avantages: 1. Easy to use. like the tagging of receiver of message in the group chat.
2. allowing me to select, copy or quote the message, then attached it to your reply.
3. Able to view all the messages from the start of the group chat, even if you join in the middle

Inconvénients: 1. it has a limited number of group chat your allowed to join in. And that's the difficult part of using the application, because we have a lot of different group chat needed to join in. You need to upgrade first your subscription in order to join.

Move your team beyond e-mail with ChatWork

Publié le 06/09/2016
Matt C.
Vice President
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: E-mail eliminator ChatWork has enabled me and other members of my team to reduce the volume of digital correspondence that would normally be a part of one project to almost nil. In addition, tasks are easily pulled out of messages and made visible to all, meaning nothing gets lost in the ether. Overall, it's a great way to be more efficient and move beyond e-mail effectively.

Avantages: The ease of use means that that getting the team up to speed on its use didn't require extensive training.

Inconvénients: I have been able to forget a few team members' e-mail addresses since we use the platform more.

Réponse de l'éditeur

envoyé par ChatWork le 06/09/2016

Thanks for the feedback, Matt. We hear that from other companies, too - that ChatWork either drastically reduces or eliminates email. Glad you've tried the product on our various platforms, too, and had a good experience while "on the go."

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