Qui utilise Hemlane ?

We work with rental portfolios, where the owners and management are looking for a transparent and automated platform for management.

Description de Hemlane

Affordable property management for long-term rentals:
Hemlane is the smartest and latest technology that performs management through intelligent software and access to on ground agents. It is designed and ideal for owners with between 1 and 100 rental properties.

Informations sur Hemlane

Hemlane

http://www.hemlane.com

Fondé en 2015

Prix de Hemlane

Hemlane est disponible à partir de 30,00 $US/mois. Hemlane n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Hemlane ci-dessous.

À partir de

30,00 $US/mois

Prix

No setup costs, annual billing for best rates

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Hemlane - Fonctionnalités

Logiciels de gestion immobilière
Base de données de propriétaires
Biens commerciaux
Calcul des pénalités de retard
Facturation
Gestion de l'impôt
Gestion de la maintenance
Gestion de site web
Gestion des assurances
Gestion des contacts
Gestion des frais
Gestion des portefeuilles
Gestion des propriétés résidentielles
Portail des locataires
Portail des propriétaires
Suivi de location
Suivi des locataires
Suivi des locations
Suivi des logements inoccupés
Traitement des paiements
Vérification de crédit
Gestion de l'impôt
Gestion de site web
Gestion des places vacantes
Paiements en ligne
Portail des locataires
Suivi des locataires
Vérification de crédit

Avis sur Hemlane

Afficher 5 avis sur 73

Note globale
4.8/5
Facilité d'utilisation
4.6/5
Service client
4.9/5
Fonctionnalités
4.6/5
Rapport qualité-prix
4.9/5

Great product for partial self-management on remote properties.

Publié le 07/05/2019
Danny G.
Owner
Immobilier, 5 001-10 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I own 21 properties, 30 doors. We experimented with 2 properties in Florida (I live in Utah) and we were very impressed at how well it worked. We have recently moved 2 more remote properties from Illinois and 2 from Tennessee. We would move all our Florida properties over if Hemlane had a larger footprint in Florida. I also use their "simple" option for my local properties now which allows me to use there financial tools to collect rent and manage tenant needs w/o their local network of agents and full maintenance service. It is a good tool for those that want to reduce program management cost and be a little more involved with the program management itself w/o being overwhelmed.

Avantages: - Allows me to cut property management costs significantly while still having 3rd party property management tools at my disposal.
- Allows me the flexibility to choose how involved I want to be in the management process.
- Provides excellent financial tools and workflows to collect rent, handle late fees and pay team professionals online. All of which is automated.
- Fully handles maintenance requests from tenants where I have full visibility and can interact as needed.
- Handles tenant emergency calls.
- Provides a local network of quality leasing agents that I can work with on property turns. Has excellent advertisement workflows and capabilities. Just had my first turn under hemlane and it was excellent.
- The dashboard view and financial ledger are real time and easier to understand then monthly text reports from full property managers.
- Product keeps improving.

Inconvénients: - Some tenants had issues setting up automatic payments early on.
- Doesn't have a way to group properties.

Réponse de l'éditeur

envoyé par Hemlane le 08/05/2019

Thank you, Danny, for your review!
We sincerely appreciate it and look forward to continuing to work with you and expand our local agent partnerships to more regions for you.

Great value and customer support for small business owner

Publié le 27/12/2019
Jessica M.
President
Immobilier, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We did extensive research when choosing on online platform for the management of our properties. Hemlane was one of the only platforms that we felt truly protected on, as landlords who are conscious about legal concerns around allowing online payments. But we also greatly appreciate that the software is easy to use for our tenants, and so far, they really appreciate the functionality of it! It’s made communication and processes so much more seamless!

Avantages: Being able to provide my tenants with a secure platform for online payments and communication has made our operations so much more seamless! The customer service has been exceptional, and there are so many other features we are still learning, ad have yet to implement. What a great value for our money as a small business!

Inconvénients: The financial features are still basic, but I appreciate their compatibility with QuickBooks and other software.

Réponse de l'éditeur

envoyé par Hemlane le 30/12/2019

Thanks Jessica! And, we look forward to improving the financials for you!

Feedback from an engineer

Publié le 20/11/2019
Lukas L.
Owner
Immobilier, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Excellent. I'm glad we chose Hemlane. It is my secret tool that i don't think many landlords have heard about. The big names out there dominate the market, but we tried a few of them very systematically and i wasn't impressed with them at all. As an owner that wants to take 10 units now, to 100 someday, i put A LOT of time and effort into evaluating software to try and select which one was going to be the best for our goals, grow with us, and also help us grow.

Avantages: This software was made to make your life as a landlord easier and streamline many of the steps and tasks necessary when it comes to managing tenants. I spent quite a few hours filling out a decision matrix to select which software platform we were going to use. Hemlane was the easy winner with the items which we weight heavily and features that we wanted. Most of our weights and preferences stem from wanting to have a very streamlined and efficient property management system.

Inconvénients: I think that coming on board and understanding how the Hemlane process works from the time a prospective tenant is interested to the time they are all set up as a tenant was not very well communicated. We kind of had to figure it out on our own. There is so many little nuances with what the software does, how it communicates, how it advertises, what happens when a prospective tenant reaches out from a 3rd party site via email, etc. Thought the software is set up great and i wouldn't change much, but some training when purchasing the product for the first time would have eliminated a lot of headaches and questions for instances like were mentioned. Also, PLEEEEEAAAAASSSEEEE make an android app. The mobile version of the site does not seem to work well. Both myself and tenants have had problems with it.

Terrific tool, really enjoy how it's made my life easier!

Publié le 15/11/2017
Mark F.
President
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix

Avantages: It's pretty quick and easy to get right into it and start working. And, I have never experienced such incredible customer support with software - simply the best, and the standard by which all others should be judged.

Inconvénients: There are a couple functionality elements that sometimes leaving me scratching my head. But once I get it, I'm good to go.

User friendly and highly efficient

Publié le 13/11/2019
Mike Z.
Owner
Immobilier, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Hemlane is so user friendly it significantly cuts down on the time I used to spend and now I can spend more time growing the business.

Avantages: I love how simple it is to use. Our tenants and owners love it as well. Excellent software!

Inconvénients: The only con was during the transition, getting all our owners onboard. Some of them are not techy and resisted change. However, Hemlane support was tremendously helpful and make the process much better.

Réponse de l'éditeur

envoyé par Hemlane le 14/11/2019

Thanks Mike for your review and the Hemlane team looks forward to providing support to you and your rentals!