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Hemlane
Description de Hemlane
Gestion immobilière abordable pour les locations à long terme :
Hemlane est une technologie intelligente et récente qui permet la gestion grâce à un logiciel intelligent et à un accès pour les agents sur le terrain. Il est conçu pour les propriétaires comptant entre 1 et 100 propriétés locatives.
Qui utilise Hemlane ?
L'éditeur travaille avec des portefeuilles de location, pour lesquels les propriétaires et la direction recherchent une plateforme transparente et automatisée pour la gestion.
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Hemlane
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Avis sur Hemlane
Great value and customer support for small business owner
Commentaires : We did extensive research when choosing on online platform for the management of our properties. Hemlane was one of the only platforms that we felt truly protected on, as landlords who are conscious about legal concerns around allowing online payments. But we also greatly appreciate that the software is easy to use for our tenants, and so far, they really appreciate the functionality of it! It’s made communication and processes so much more seamless!
Avantages :
Being able to provide my tenants with a secure platform for online payments and communication has made our operations so much more seamless! The customer service has been exceptional, and there are so many other features we are still learning, ad have yet to implement. What a great value for our money as a small business!
Inconvénients :
The financial features are still basic, but I appreciate their compatibility with QuickBooks and other software.
Réponse de l'équipe de Hemlane
il y a 4 ans
Thanks Jessica! And, we look forward to improving the financials for you!
Alternatives envisagées précédemment :
Good all-in-one package
Commentaires : Learning the ropes. [sensitive content hidden] has been a big help along with some of the members of her team.
Avantages :
Can self-manage and avoid awful property managers. [sensitive content hidden] is exceptional. She’s trying to build a great team. If they drop the ball she picks it up. Top notch.
Inconvénients :
Wish there was an app for iOS / Android Sometimes non-standard issues (like pre-payment of rent) can be confusing to navigate.
Réponse de l'équipe de Hemlane
il y a 2 mois
Thank you for your review Craig! We're happy to hear that you have had a wonderful experience with our team and have been able to save on costs for your rental business through Hemlane.
Alternatives envisagées précédemment :
Hemlane Just Works
Commentaires : I've had a good experience with Hemlane and have recommended it to others. It is quick to learn and easy to bill in and out of. The higher tier packages were more expensive than I could pay for the services provided.
Avantages :
Gone are the days of going door-to-door accepting rent payments with online payment portals.
Inconvénients :
I wish there were pre-made leases using legally binding e-signatures that could be sent back and forth within the software portal.
Réponse de l'équipe de Hemlane
le mois dernier
Thanks for the review Quentin! We love to hear what has been working and what types of services our users want to have a more robust experience. With this in mind, we also provide leasing services for properties that are out of state as well!
Hemlane software application
Commentaires : The set up is easy and pretty much smooth if you are great with digital online sites and apps. I would suggest Hemlane if you just want to get your rent collected. You are better off getting a professional on your own if you need anything else from them and their are a lot of apps and services out their much cheaper for this . They try to seperate themselves online as a better alternative to ripoff property management companies but they are no better and should not offer upgraded services that they cant stand by. STAY AWAY IN MY OPINION IF YOU NEED MORE THAN RENT COLLECTIONS.
Avantages :
I like that the software had great reviews online that I now feel are paid for or fake. I lke that they give different opitons. That is the great part about the entire service.I like that you can call someone when you need to resolve and issue. IF you don't agree or want anytype of refund that will email you marketing and send your phone number to voicemails
Inconvénients :
They don't give you any type of guidence on how to use the app. You have to figure out everything and that is becasue they hope to mislead landlords in my opinion.They make you get their highest plan in order to inquire ther real estate agent services.They are misleading about their real estate agent services.They require you to get their lockbox and never explain that an agent will not be involved when showing your property.They will not let you remove your payments and will try to charge your bank accounts first to avoid chargebacksThey feel moody and annoyed when you call them about problems or questions. They will not work with you if it is a misunderstanding.
Hemlane is what all other property management softwares should be looking to replicate.
Commentaires : I am truly delighted with Hemlane software. Its intuitive design and user-friendly interface makes navigation a breeze, substantially simplifying the property management process for me. The remarkable ease of use it offers has brought about significant improvements in the overall efficiency of our property operations. But what sets Hemlane apart is their exceptional customer service, always ready to assist, proactive, and remarkably personable, truly epitomizing what a customer-centric organization should be. Moreover, the positive feedback from our tenants reaffirms our decision. They find the platform incredibly convenient to use, making their interactions with us smoother and more satisfactory. All in all, Hemlane has not only streamlined our processes but also fostered happier relationships with our tenants, which, I believe, is a testament to its top-tier service.
Avantages :
Ease of use. Intuitive. Easy for tenants to use. GREAT and I mean GREAT customer service.
Inconvénients :
I can't think of any at this time. About 2 years into using the service.
Réponse de l'équipe de Hemlane
il y a 3 mois
Thank you so much for taking your time in reviewing us Javier! We love hearing that you have been able to streamline your business and that our support team is able to help foster a positive relationship between you, your tenants, and Hemlane!
