15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de Moosend

Avec Moosend, vous pouvez gérer facilement plusieurs campagnes d'e-mail et listes de diffusion, ainsi que concevoir et envoyer des newsletters remarquables et réactives créées dans l'éditeur de campagnes intégré. Mettez à niveau vos campagnes d'e-mail marketing avec des automatisations de messagerie intelligentes et des étiquettes de personnalisation. Obtenez des rapports de campagne pertinents et regardez vos statistiques en temps réel.
Pour obtenir le plan de contacts 5k gratuitement, copiez et collez ce lien dans votre navigateur https://goo.gl/aY5YfJ et testez la plateforme tout de suite !

Qui utilise Moosend ?

Des start-up débutantes aux entreprises Fortune 500, des milliers d'entreprises à travers le monde utilisent Moosend pour fidéliser leurs abonnés et développer leurs activités. Pourquoi pas vous ?

Moosend Logiciel - 1
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Moosend Logiciel - 4
Moosend Logiciel - 5

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Moosend

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,5
Service client
4,7
Fonctionnalités
4,5
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
77%
4
18%
3
1%
2
1%
1
4%
Cédric
Bloquage sans raison (France)
Jeux vidéos, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Compte suspendu sans raison, aucune aide service client

1,0 l’année dernière

Avantages :

Aucun point fort, compte ferme sans justificatif

Inconvénients :

Pretend etre cannabis friendly et vous refuse aussi sec sans justificatif

Réponse de l'équipe de Moosend

l’année dernière

Thank you for your feedback. For the moment Moosend supports all Cannabis related businesses, and we do have more than 100 customers that rely on us to send their messages. However, when our compliance department detects that a sender caused issues in the past, or previous actions (like a high bounce rate/ high complaints rate, etc) can harm the reputation of our infrastructure, they reject that account.

Ameer
Ameer
Corporate Communications Manager (Pakistan)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Moosend is Amazing!

5,0 il y a 3 ans

Commentaires : Moosend has revolutionized our internal comms. Previously we used to depend on standard form emails or wait for a design expert to assist us but now we design our own emails.

Avantages :

The best thing is their customer service, it is unparalleled. Another amazing thing is the lack of restrictions for free users.

Inconvénients :

The fact that they do not have a mobile app yet or that their website is not mobile friendly.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

If you're looking for the best ESP, LOOK NO FURTHER.

5,0 il y a 3 ans

Commentaires : I'm confident I will be using Moosend for the very long-term. Moosend offers everything I'm looking for and are eager to improve. Support is AMAZING, top notch, I've been blown away with the reporting features, the platform is super easy, intuitive and FUN to use,.. . I could keep going! I'm seriously happy with my experience. There are these businesseses/software providers that make running my business a pain, difficult, stressful. I try to stay away from these or switch to something else ASAP when I come across them. Then there are businesses/software providers like Moosend. That make my life easier, running my business more profitable, more fun and overall BETTER. I've been using Moosend for about a month and this is more than enough to know that I will be using them for a very, very long time and that they're the best ESP for my business. I could go on and on. If there are any negative reviews, ignore them. Just try them out for yourself, if you have an agency, switch one of your clients or something to test it out and you'll see for yourself.

Avantages :

- The free subaccount feature with basic whitelabel functionalities, all for free or included even in the most basic paid plan. - The top notch, first class, friendly support team. Seriously, this is worth gold. I would never ever use another software in my business that doesn't offer great live chat support. This is a must. Whenever I have a question, I don't waste any time. I just ask and usually I have a response within 5-30 minutes. Sometimes straight away. Especially when a conversation is rolling. - The report features. I was blown away when I realised how detailed the reporting is, even in the basic version. And then there's premium reporting available which I don't have yet... I can only imagine how fantastic that must be. - Their willingness to implement new features and how they listen to user feedback!! This is a really important thing. I've never come across a service provider that is as eager to implement new features as Moosend. They have already scheduled tons of new updates and features. They even have a Trello board where customers can come in and upvote feature requests as well as post their own. Absolutely amazing. - Their pricing. Super affordable, fair. From experience I can say that this type of pricing structure is superior to having to pay for sending x amount of emails per month. IF it's affordable at least. Not like some other, bigger providers. This is a really big and important plus. - There's probably even more I'm forgetting right now!

Inconvénients :

Nothing, really. Except that the whitelabel functionality currently has some holes that need to be filled. I was assured though that they have lots of changes lined up in this regard. So I'm just patiently waiting for those to be implemented. If they nail the pricing structure on those plans as well, Moosend will be the PERFECT solution for both agencies as well as individuals.

Andrew
Owner (Canada)
Production audiovisuelle, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Awful, incompetent support

1,0 il y a 3 ans

Commentaires : I had to contact support 3 times in 2 weeks. None of their advanced features actually work without contacting support. First, my landing page wouldn't work because there was an ' (apostrophe) in the title. That took several days for support to figure out and come back and find a solution. The last time I spoke to them, my landing page was not tracking Facebook conversions. They tried to tell me to contact Facebook. There is no problem with the Facebook Pixel since I have verified conversions on other websites. The problem is with Moosend, but they just want to pass me off somewhere else.

Avantages :

The platform is very cheap. It claims to have several advanced features.

Inconvénients :

You get what you pay for. None of the advanced features actually work. Support takes ages to get back to you.

Réponse de l'équipe de Moosend

il y a 3 ans

Apologies for the issue you faced. Our support team had escalated the issue to the appropriate dept but it took some time to be resolved. Please note that we are working on making this much faster for our users so it will be much better! We are happy to note down any input you may have in order to make our services even better.

Sara
Blogger (Afrique du Sud)
Médias en ligne, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Useful tool for managing subscribers and sending out emails

4,0 il y a 3 mois

Commentaires : Overall experience has been good. I use it often.

Avantages :

I can create campaign newsletters to send to my subscribers using my own template and schedule them to send at a convenient time.

Inconvénients :

It's not easy to generate reports. Sometimes, I have problems organising elements of my newsletter

Réponse de l'équipe de Moosend

il y a 2 mois

I appreciate your feedback! It's great to hear that Moosend has been assisting you with managing your subscriber list and getting your newsletters out there. Your insights on the reporting features and usability are noted, and we're continuously striving to improve based on user feedback like yours. If there's anything specific you'd like to see improved or added, please don't hesitate to reach out. We're here to help make your experience even better!