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Description de Jarvis

Solution web de gestion des loisirs avec des fonctionnalités de gestion de ligue, de planification des installations et d'inscription en ligne. Support client haut de gamme, communication en masse, applications pour entraîneurs et bénévoles, vérification des antécédents, site web personnalisé gratuit et améliorations du système gratuites, sans frais initiaux.

Qui utilise Jarvis ?

Les services de parcs et loisirs ainsi que des associations sportives indépendantes à l'échelle nationale.

Jarvis ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Jarvis

Jarvis

4,3 (29)
2 760,00 $US
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VS.
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Version d'essai gratuite
79
1
4,1 (724)
4,0 (724)
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Jarvis

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,4
Service client
4,8
Fonctionnalités
4,3
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
52%
4
31%
3
17%
Sharon
Senior Clerk (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Awesome software with outstanding customer service!

5,0 il y a 6 ans

Avantages :

This software is very user friendly. Approximately 90% of our customers utilize our online sports and event registrations as well as our online facility rentals. It has drastically reduced our use of paper. It has eliminated double bookings of our rental facilities. We have easy access to a wide variety of reports. Occasionally, when we've had a need for something they didn't offer, they've worked to create it. Their customer service is exceptionally outstanding! Susan and Theresa treat you like old friends; and they are both very helpful when you have a question or don't know how to do something. They can be accessed through email or by phone. When you have a pressing matter, it's always a huge plus when you can make a phone call and actually talk to a person. When you call Jarvis, they don't require you to go thru a bunch of automated steps only to be left on hold for an extended period of time, or informed you need to leave a message.

Inconvénients :

This might be a "pro" for many; however, it's a "con" for me. I miss my customers!!! Once everyone realized we had a successful, easy to use online system in place, they all chose to do everything online. For the most part, the only customers who come to our office are those who want to pay with cash.

Réponse de l'équipe de Jarvis

il y a 6 ans

Thank you so much for the review and for allowing Jarvis to handle your recreation department needs. We enjoy working with you and your staff!

Mitzi
Office Manager (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Jarvis is GREAT!!

5,0 il y a 6 ans

Avantages :

For our Recreation Commission, this software is great! We have had it a little over a year & are getting more parents to use it. We still allow paper forms, but they are getting fewer & fewer. I can input a program and then reuse it the next year simply by copying it. Mass communication is a huge plus both for us and our coaches. We now can accept debit/credit cards. Parents can enroll 24/7. I do not have to retype lists for coaches...just print a team! I love so many things, it is hard to think of them all!! You can even set up season schedules from this program...and it is easy to tweak to make changes. FABULOUS customer service!!

Inconvénients :

Overall, very little do I dislike. When parents have to set up their account & sign up their kiddo, it involves several steps. I wish there was an easier way to do this, but I can't even suggest how. I also wish I could do online wellness center memberships...but that is not an option, yet. They are continually update & upgrading their features, but they are not disruptive about it .

Réponse de l'équipe de Jarvis

il y a 6 ans

Thanks for the great comments about Jarvis! We are currently rewriting all of our online screens to make them responsive to all devices along with an easier flow. You will appreciate this upgrade!

Lorelei
Community Engagement Director (É.-U.)
Administration publique, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

You get what you pay for

3,0 l’année dernière

Commentaires : It's cheap and you get what you pay for-very little.

Avantages :

Jarvis is easy to learn and use, however, it lacks functionality. They have been "upgrading" their system for over a year-page by page. Its cost effective and simple, but does not have a lot of the newer features. The landing page looks generic.

Inconvénients :

Exporting to finance is always a problem. Reports are decent, but not customizable enough. The refund process is difficult and created finance issues. Lacks customization to make platform branded.

Réponse de l'équipe de Jarvis

l’année dernière

Thanks for your feedback, however, we are unaware of your unhappiness with our product. We have not heard anything from your organization concerning the items mentioned or any functionality you may require that Jarvis does not have. We feel we have all the functionality needed to run a Park and Recreation Department, so it may be a matter of not realizing this functionality exists. In regards to exporting to finance, I don't believe you will find any other product that automates this- with others requiring manual entry. We will have to disagree that our product is 'cheap', and you get very little. Jarvis has many years of enhancements based on client feedback (something other organizations do not do). We pride ourselves in making sure our clients get the functionality they need, and if not there, do our best to incorporate it. To my knowledge, we have no outstanding enhancement requests from your organization. We will get with you offline to discuss your concerns.

Jimmy
Assistant Director (É.-U.)
Services et installations de loisirs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Eudora

4,0 l’année dernière

Avantages :

Registration access, calendar, familiarity

Inconvénients :

Online, mobile access is clunky and could use improvement.

Réponse de l'équipe de Jarvis

l’année dernière

Thanks so much for your review. We will get with you offline to see what we can do about the online access. We have not heard this from you, so are curious what we can do to make it better.

Alex
Athletic Coordinator (É.-U.)
Sports, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Service

5,0 l’année dernière

Avantages :

I like how easy Jarvis is to use for registrations. Also if I ever have a question all I have to do is call [sensitive content hidden] and she has it fixed or showed me how to do what I'm stuck on in a quick matter.

Inconvénients :

Making and sharing a schedule is the part I don't like.

Réponse de l'équipe de Jarvis

l’année dernière

Thanks for taking the time to review Jarvis! We will get with you offline and see what we can do to assist in the schedule sharing. This was something we built specifically for you and 4 other organizations to let you 'share' the schedule between yourselves to keep from having to each enter it manually. It does save all of your organizations a lot of time, but if there is something we can do to make it better, we will certainly look into it.

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