17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Tai TMS
Description de Tai TMS
Teknowlogi est un pionnier des logiciels de gestion du transport et une des seules entreprises de technologies logistiques à proposer une solution cloud qui intègre l'intelligence artificielle pour regrouper la gestion logistique, le consulting intelligent, l'intelligence mobile, l'intégration intelligente et la business intelligence sur une seule plateforme.
La mission de Teknowlogi est de créer et de fournir des solutions de renseignement appliquées qui permettent à toute entreprise de logistique d'exploiter son plein potentiel.
Qui utilise Tai TMS ?
Solution de gestion des transports qui aide les entreprises de logistique à analyser des tarifs et à gérer des appels d'offres, des expéditions et des documents.
Tai TMS ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Tai TMS
Alternatives à Tai TMS
Avis sur Tai TMS
Alternatives envisagées précédemment :
Pretty Smart TMS with a great Marketplace
Commentaires : We as brokers, have shipments all over USA. General experience is great managing loads, doing overall tracking rating and even documenting. Few extra features are still in the wishlist, such a better APIs and some custom developments that other TMS options have.
Avantages :
they use several tools such and natural language processing for email quoting and machine learning algorithms to automate regular logistical issues.
Inconvénients :
The APIs for carriers are not great, as they do not allow small carriers to participate in the integration and also it reduce API dispatch request for big carriers such as UPS. They are continuesly developing and improving, but it requires a few details to be a super great tool.
Réponse de l'équipe de Tai Software
il y a 3 ans
Hello, Thank you so much for taking the time to review our software. We would love the opportunity to chat with you about the problems you are having with API to get this resolved. Our customers utilizing API automation for LTL have been extremely happy with the direct integrations and we would like to make sure everything is working properly for you. Would you be open to reaching out to our support team to set up a meeting? Just tell them you would like to talk with Sean about your APIs.
TAI Integration Is Hard To MAtch
Commentaires : Integration is nice with all of the other platforms. TS, MCP, Macropoint, Trucker Tools. I love the ability to duplicate shipments after we establish a template for a shipping lane. As well as the easy search tools for lane history. Overall extremely happy. We usually have any issues resolved within a few hours or have an answer explaining things.
Avantages :
Integration is nice with all of the other platforms. TS, MCP, Macropoint, Trucker Tools. I love the ability to duplicate shipments after we establish a template for a shipping lane. As well as the easy search tools for lane history.
Inconvénients :
I wish the updates were explained a little more clearly maybe by a patch note email. We find ourselves figuring out new tweaks to the system just kind of on the fly as we work.
Review
Commentaires : I am not, I just have issues.
Avantages :
It works most of the time. It is very basic, easy to train people on.
Inconvénients :
You have an LTL system that tries to capture FTL as well Constant changes like the quote sheet that offers nothing in return. Extreme delay in IT getting back to you System going down frequently Accounting features are archaic Everything I have asked for to make the site more user friendly has been denied System doesn't communicate with Macropoint correctly
Réponse de l'équipe de Tai Software
il y a 5 ans
Hi Rick, Thank you for your feedback. Our next release is four weeks away and we have some exciting new features that will be added to the Full Truck Load platform. We hope these new changes will improve the user experience. Additionally, If you are having trouble with shipment tracking, we have our own app-based tracking system, Tai Mobile. This tracking software is very easy to add to the TMS and is a fraction of the cost of any other mobile tracking tool on the market. We would love for you to reach out to our client success team with any additional feedback so we can try to improve your experience.
Alternatives envisagées précédemment :
Amazing experience that has streamlined our operations
Commentaires : Lovely experience and the knowledge base, the training assistance the Chat Support and support is wonderful.
Avantages :
The integrations with Trucker Tools, EDI smoothness, and in General the platform itself is very knowledgeable.
Inconvénients :
Some of the fields are not reportable like ACH field, or some fields cannot run reports with those fields in carrier or shipment ID or customer profiles.
Concept Logistics - Justin Smith Review
Commentaires : I really like TAI and the people at TAI, unfortunately the turnover has resulted in TAI losing many of their good people and I am yet to see where the AKKR investment has resulted in "more support" like we were promised. Still waiting on a response for the Key Bank testing sent last week and followed up. We also have some challenges with the fact that EFS left bills unpaid that neither TAI or AKKR will take responsibility for, even though we paid and our clients paid us for the load to EFS, but EFS not paying the carrier has come back to us. We already ate $600 with UPS, and I just heard about another couple almost 1 year old that FedEx is invoicing to our client. At what point does that stop and TIA or AKKR do the right thing? I don't know that I'm going to be as willing to eat the loss on these FedEx ones.
Avantages :
I like the LTL modules and functionality a lot, and I really like the POTENTIAL I see on the Truckload side of the system. Custom reporting and Front Office are an upside, but there are a few items in both that need to be updated and baked fully.
Inconvénients :
Front Office capabilities need to be fully baked (Mode Filtering & Carrier Front Office view). The Truckload modules are becoming less "LTL-like", but this is still where the biggest gap is. Although Truckload Quoting screen and automation are on the cutting edge, some of the Truckload basics just simply aren't there, and we've submitted much feedback that goes unanswered. The reporting is also a challenge, seems like a lot of work went into that 2+ years ago, but some of the challenges we expressed with "Shipped Reports", "Custom Reporting", and even the "Profitability Report" are limited and don't always generate the same numbers as other more detailed reports. Some of the TL statuses will help us minimize the "play in the joints", but at the moment our President is second guessing the numbers. We also haven't received great communication since the buyout and turnover, with Mitch having to reschedule a meeting twice and we haven't found time to hope back on in months.
