Pour qui ?

Magasins de réparation de téléphones portables et d'ordinateurs dans le monde, entreprises de remise à neuf de téléphones portables techniciens de réparation immédiate de téléphones portables

Notes moyennes

110 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de 35,00 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
  • Formation Formation en ligne en direct
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • RepairDesk
  • http://www.repairdesk.co
  • Fondé en 2014

En savoir plus sur RepairDesk

RepairDesk est un logiciel de caisse basé sur le cloud spécialement conçu pour les magasins de réparation de téléphones portables de petite et moyenne taille, qui les aide à mieux suivre les travaux de réparation et à gérer leurs stocks et plusieurs emplacements de magasin. RepairDesk permet à un magasin de téléphonie mobile d'économiser plus de 1 000 heures par an.

RepairDesk - Fonctionnalités

  • CRM
  • Code-barres / Étiquettes
  • Facturation
  • Formulaires d’accueil
  • Gestion des stocks
  • Point de vente (PDV)
  • Réparation

Avis les plus utiles sur RepairDesk

Easy to use high functioning ticketing system

Publié le 18/02/2019
Dan M.
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Note globale
5 / 5
Facilité d'utilisation
5 / 5
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We clubbed three stores jobs and it’s amazing how simple our process become .

Avantages: Great and within a hand reach customer service and support system at any time of a day it doesn’t matter you fallen different time zone , they are always there to help.
As soon as you start trail process you get tharough training or nearly expalined complete use to do program from them through computer screen sharing. I believe this is important as what is the point of highly sophisticated program when end user can’t use or able to understand and use.
We were used to many ticketing tool but this is by far best one — easy to use , has all option you think of while creating job and More ever never lagged any time or in front of customer while using.
Good inventory system to match ticketing system and with completion of invoicing system . I can only say the repair desk one complete program with all the features needed for any repair shop.

Inconvénients: Nothing really . If they do one time software purchase option instead of year subscription it would be really good We

Réponse de l'éditeur

envoyé par RepairDesk le 26/02/2019

Hello Dan,

Thank you for the wonderful review! We really appreciate how awesome you've been. It is so nice to hear that you've had a great experience with our customer service & that you consider RepairDesk to be a highly sophisticated program.

We work hard to make sure that our software never feels too complicated or counterproductive, and our support team never feels out of reach for any queries that you may have. Currently, we haven't explored the idea of putting out a lifetime purchase option, but until we get around to it, you can always go for our yearly subscription so you don't have to worry about immediate payments.

Thanks again for your kind word. You're awesome!

Amazing Software! Great Features! Help our business to move to the next level!!!

Publié le 13/01/2018
Basel K.
Manager/ Owner
Électronique grand public, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Note globale
5 / 5
Facilité d'utilisation
5 / 5
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I would HIGHLY recommend this for really anyone in the computer and cellphone repair field. If you are pretty much ready to go out of the box. Have to give it a try!

Avantages: I tested dozens of software in trying to manage remote clients, on-sites, repair bench items, inventory, refurbished devices and general CRM duties for our IT and cellphone repair company. They were all terrible in their own particular ways. From one of the most expensive POS in the United States to most of on-line and off-line CRM tools and software, we kept running into roadblocks and compromises. Not to mention terrible UI's, high costs, and so on and so forth. RepairDesk is a breath of fresh air. The UI makes sense, the price is reasonable, it's super fast, and it covers everything we need. I was hesitant to switch to using it for Invoicing Vs Denali at first, but was better than we expect; we ended up using RepairDesk for all invoicing and payments, and everything now done through their platform, since our lives are now inside RepairDesk and we couldn't be happier. The other very pleasant thing is the aggressive update schedule the team has - new and improved features (that competitors can't cover)are rolled out constantly, without being disruptive to the existing workflow. This software has transformed our business. RepairDesk fits the bill totally, for tracking, estimates and complete control. With RepairDesk, it has really been able to automate this process of our business and produce professional results. Thank you RepairDesk Team :-)

Inconvénients: If there is any! 24 Hours support can FIXED it immediately.

Réponse de l'éditeur

envoyé par RepairDesk le 08/08/2018

Thank you for being an awesome customer Basel & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

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