Gryphon's Sales Performance Management Platform

Gryphon's Sales Performance Management Platform

par Gryphon Networks

Qui utilise Gryphon's Sales Performance Management Platform ?

Banks & Consumer Lending, Insurance, Financial Planners & Advisors, Home & Field Services, Cable/Internet/Wireless, Professional Sports, Hotels & Vacation Ownership

Description de Gryphon's Sales Performance Management Platform

For over 20 years, Gryphon has been committed to meeting client growth initiatives aligning Sales, Marketing, and Compliance teams accumulating over 1,500 years of calling data experience with zero violations. Gryphon has worked with Fortune 500 companies as well as small and medium businesses, helping them drive data-informed decisions with user-friendly dashboards for their go-to-market teams.

Informations sur Gryphon's Sales Performance Management Platform

Gryphon Networks

https://gryphonnetworks.com

Fondé en 1999

Prix de Gryphon's Sales Performance Management Platform

Gryphon's Sales Performance Management Platform n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Gryphon's Sales Performance Management Platform - Fonctionnalités

Logiciels d'aide à la vente
Collaboration
Gestion de contenu
Gestion de la formation
Gestion des contacts
Gestion des documents
Gestion des leads
Gestion des objectifs et des quotas
Gestion des offres
Gestion des performances
Gestion des présentations
Gestion des réunions
Gestion du territoire
Archivage
Enregistrement des appels distribués
Enregistrement découlant d'un événement
Enregistrement planifié
Enregistrement à la demande
Possibilité d'enregistrement et de lecture
Transfert de fichiers
Étiquetage des appels
Configuration et suivi des objectifs
Conférences audio et vidéo
Création de cours intégrés
Enregistrement des appels
Gamification
Intégration des employés
Mesure des performances
Plans d'apprentissage
Évaluations
Automate d'appel
CRM
Centre d'appels entrants
Centre d'appels sortants
Distribution de leads
Enregistrement des appels
Journalisation des appels
Reconnaissance SVI et vocale
Routage des appels
Scripts d'appel
Distribution de leads
Enregistrement des appels
Gestion des campagnes
Gestion des données
Gestion des listes d'appels
Gestion des performances
Lead scoring
Numérotation automatique
Saisie de leads
Tableau de bord

Avis sur Gryphon's Sales Performance Management Platform

Afficher 5 avis sur 7

Note globale
4,6/5
Facilité d'utilisation
4,6/5
Service client
4,8/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,3/5
Hannah R.
Branch Operations Coordinator
Assurance, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 20/08/2019

"Gryphon Sales Management"

Avantages: I began 'managing' Gryphon for our Branch a little over a year ago. Since I began, I felt fully supported by Gryphon's representatives and staff. Any time I ever have a question about anything, I know exactly who to go and that they will respond back to me quickly with answers. From an administrative point of view, navigating Gryphon has been very straightforward and simple to learn and to teach others. From a manger's standpoint, I know our managers are very satisfied with the many different options there are when it comes to displaying data and pulling reports.

Inconvénients: I cannot speak for the actual end users themselves, but I never have heard any complaints about the system and its functionality. Everyone who uses Gryphon finds it simple and useful. We keep the Gryphon homepage up on a TV in our office to add a sense of healthy competition among our users.

  • Provenance de l'utilisateur 
  • Publié le 20/08/2019
Dominic R.
Inside Sales Specialist
Biotechnologie, 10 001+ employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 20/09/2019

"Great Motivator for Sales Calls!"

Commentaires: I've enjoyed the use of the app and the motivation it provides to gauge, improve and present my outbound calling as a whole. The Gryphon team has been a pleasure to work with, and very flexible when it comes to meeting and guiding us on our performance as a large company.

Avantages: I enjoyed how simple and intuitive the apps were to use. While I spent very little time with the 1-800 dialing option, the desktop & iPhone app were easily integrated with how I make my sales calls to begin with. I enjoyed how the data was ''interactive'' and easily manageable, giving me the portfolio I needed rather with a UI to match. My incentive to make sales calls improved simply by seeing statistics reflect ideal call times. One nice bonus was a simpler way to gauge the ideal call length, as well.

Inconvénients: As more users were rolled out at our company, we noticed a higher frequency of errors. The errors themselves are resolved with a simple IT ticket through Gryphon, so at the end of the day I cannot complain and not much time was wasted. One feature I wish wasn't locked out was/is the ability to track inbound calls. This is a feature that was not included in the package we purchased, so take note of that.

  • Provenance de l'utilisateur 
  • Publié le 20/09/2019
Utilisateur vérifié
Inside Consumables Sales
Biotechnologie, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 25/09/2019

"Gryphon Review for Inside Sales"

Avantages: Heatmaps to track the effectiveness of calls during different periods allows me to more efficiently plan my calling times.

Inconvénients: The disposition codes can be clunky to enter, and the presence of a hang up button seemed counter intuitive.

  • Provenance de l'utilisateur 
  • Publié le 25/09/2019
Chris K.
Consultant
Assurance, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/09/2019

"Good way to track activity"

Commentaires: Customer support is good.

Avantages: Good tool to use to track activity, success and log and store numbers. Also good tool to use on multiple phones.

Inconvénients: Dialing a new number and having it not dial because I did not press pound the correct amount of times.

  • Provenance de l'utilisateur 
  • Publié le 03/09/2019
Vaishali J.
Sr Specialist Relationship Banker
Banque, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/08/2019

"great software"

Avantages: makes sure you are not calling anyone on dnc , very user friendly.

Inconvénients: nothing. no cons about using this software.

  • Provenance de l'utilisateur 
  • Publié le 27/08/2019