RocketRez
Description de RocketRez
RocketRez dispose de tout ce dont vous avez besoin pour une visite ou une attraction. Conçu pour les sites et les circuits accueillant un grand nombre de visiteurs, ce point de vente cloud regroupe tous vos canaux de vente et points de contact dans une plateforme facile à utiliser.
Ventes en ligne, billetterie, photos, événements privés, commerce de détail, restauration, affiliés, intégrations des agences de voyages en ligne, gestion des opérations et des recettes, etc.
Restez en contact avec les clients avant, pendant et après leur visite grâce aux systèmes CRM (Customer Relationship Management), SMS et e-mail intégrés.
Qui utilise RocketRez ?
La plateforme Cloud RocketRez s'adapte efficacement aux entreprises d'activités et d'excursions dont les revenus annuels se situent entre 1 et 200 millions de dollars.
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RocketRez
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Avis sur RocketRez
Laura
Very easy program to use
Commentaires : Overall my experience with RocketRez has been great. Definitely recommend.
Avantages :
I love that RocketRez is very user friendly. I have to manage multiple accounts daily for work and being able to see them in a calendar setting makes everything easy for me. Creating events takes only a few moments and is straightforward. I love that.
Inconvénients :
The only thing that I would like to change is the way things are written out on the contract when I input them myself. I would like to be able to add bullet points but right now it all just meshes together.
Louise
Alternatives envisagées :
Great Company, Easy to Use Product
Commentaires : All revenue is streamlined through one system.
Avantages :
RocketRez was easy to use. Before signing up with them, both parties involved made sure we had everything we needed to ensure a smooth transition. All missing functionality was developed and ready for us on day one. Down time has been non-existent and customer service is excellent. The RocketRez team understands your needs and will work as hard as possible to get what you need developed.
Inconvénients :
It sometimes takes longer than desired to get feature enhancements.
Crystal
Some Bugs to Work Out, Overall Pretty Good
Commentaires : RocketRez helps our passengers get to work on time and I know they all appreciate it very much. I know that if I had to commute, having a reservation system like this one would ease some stress.
Avantages :
I like the smoothness of the software. The various things I need to use are easy to find. The reporting could use some work, but I have found workarounds for the difficulties I've had.
Inconvénients :
The reporting could use some work, but I have found workarounds for the difficulties I've had. I also think it would be better if the searches were stored until you deleted the text in the search box.
Kim
One Stop System!
Commentaires :
I have worked with [SENSITIVE CONTENT HIDDEN]
and his team since the inception of RocketRez and throughout the years I have found the system to be reliable and easy to use. You can tell that customer service is a definite focal point of the RocketRez team as support is amazing, quick and consistent!.
Avantages :
I love that RocketRez has us covered in ALL aspects of our business from accounting to reservations/tickets to reporting to waivers to accommodations to online reservations and partnerships and even photo management! This means you only have to use one system for all your business needs.
Inconvénients :
The only thing I can say is there are a couple of features that we would like to see that we have not received yet but I know are on the list.
Ben
RocketRez Is awesome!
Commentaires : The team at RR is absolutely great on all fronts. We’re super satisfied and currently working on some fresh ideas with them to further rollout solutions at our company.
Avantages :
The best thing about RR for us has been that it 100% performs every operation that we wanted it to. The second best thing about RR is that it performs these operations in an extremely fast, intuitive way. This software has vastly improved the efficiency and productivity of our internal operations while at the same time improving our customer experience at the time of booking and on the day of travel.
Inconvénients :
All non-custom software integrations require companies to make some decisions and compromises compared to business as usual with an old solution. The team at RR really helped us look past our change anxiety and we’re much better for it.
