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Description de Realm

Realm propose des fonctions de tenue de registre de base pour fournir au personnel les outils dont il a besoin pour gérer les activités quotidiennes de l'église.

PERSONNEL DE L'ÉGLISE : Realm simplifie la gestion de l'information pour votre personnel.
– Suivez la participation des membres. – Examinez les tendances en matière de dons. – Enregistrez chaque contribution.
– Gérez de petits groupes.

CORPS ECCLÉSIAL : Realm crée de nouvelles informations à mesure que les gens interagissent en ligne.
– Gérez des contributions en ligne. – Imprimez des déclarations de dons personnelles. – Vérifiez le calendrier des événements.
– Laissez les membres mettre à jour leurs informations personnelles.

Qui utilise Realm ?

Realm Accounting est conçu pour répondre aux besoins de tous types d'organisations. La tarification est basée sur la fréquentation hebdomadaire moyenne afin de proposer une solution abordable aux organisations de toutes tailles.

Realm Logiciel - 1
Realm Logiciel - 2
Realm Logiciel - 3
Realm Logiciel - 4
Realm Logiciel - 5

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Realm

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,2
Service client
4,6
Fonctionnalités
4,1
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
55%
4
36%
3
7%
2
1%
1
1%
Jilliane
Jilliane
Business Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Realm has been an excellent resource for our congregation and staff.

5,0 il y a 6 ans

Avantages :

We use Realm Connect - the level that allows for congregants to log in and use the app feature as well. Realm is easy to use and intuitive to figure out. The staff love being able to get to it anywhere and that they can even work on their phones on things if needed. Realm has features that make life easier for church staff, while also allowing the congregation to connect with each other. The Realm development team is always looking at ways to make it easier for people to know where to go, while also trying to find ways to make the church staff's lives easier as they input the data. Additionally, the support staff is very knowledgeable and helpful. I rarely have to wait for support help and if they cannot fix an issue while I am on the phone with them, they are quick to follow back up.

Inconvénients :

There are still areas they are building out and things that are not there yet. For example, today we tried to copy a list of people from a registration event into a group roster as the group decided they wanted to be able to communicate with each other during the study. This was not a feature that was available yet, so the person entering the data had to manually add the people to a group. But, they have an enhancement request portal where Realm staff users can enter ideas in on what to change or add and they follow that portal very closely. The things that are not there yet are a small trade-off in my mind, as overall Realm is incredible software. And knowing that those things will come soon makes it easier for me to help my staff realize that if they can be patient for a little bit longer, everything will be in one place. They really like that!

Kelly
Facility Administrator (É.-U.)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Realm is easy to use and has data at my fingertips!

5,0 il y a 3 mois

Commentaires : Great support and prompt help. Tons of resources to learn more online. I love having one place to go for everything - check-in, member data-base, directory, giving, registration/events, etc.

Avantages :

Ease of use. I can add, edit, unactivate, or even delete profiles in seconds. Online giving is the best! Having used other providers, the ability to create separate giving page links, funds, text giving is far superior to any other product I have tried. Plus, it all pulls over into reports got me to look at YTD data in a moment.

Inconvénients :

Integration of Pathways. We still struggle with utilizing this tool as it seems cumbersome. And when an event is created in a group, it can't be shared outside that group. I would love group events to show up in "Registrations" with a way to hide repeating events or have repeating events show up as just 1 event with the next one shown. I also would appreciate the ability to delete profiles that gave 7+ years ago. We have no need to keep them. Wish there was a service planning option so we didn't need to use Planning Center anymore!

G.
Financial Assistant (É.-U.)
Institutions religieuses, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Serious Gaps

2,0 il y a 4 ans

Commentaires : Frustration is the best word that describes my experience with Realm. Frustration on finding information, frustration on looking for help, and frustration even on the help desk. When I write an email, it is almost as if I am getting a computer response telling me only a simplistic response that does not consider my question on the background that I provided.
It seems that my complaints fall on unconcerned ears when i express them to the Staff.

Avantages :

I like the ability to use a check scanner with the giving software

Inconvénients :

There are serious gaps in the way Realm relays information. When certain payments are made online, the software does not notify the Administrator of their receipt. I have to go and look for the payments (such as VBS registrations) without the software telling me that it has come in. Then it does not list the deposits from the registrations, only the individuals that made payment, after I go outside the giving module. Our checking account has been out of balance because of this. Also the giving statements allow very little configuration. The pledge set ups do not allow for change. Nor can you easily go back to a previous screen or report that you had to navigate from. I do not find the software intuitive, and often have to search for long times to get information that I need, The searching seems fragmented and not easily connected. When i edit a previous gift I do not get a notification or ability to print out a report so I can do a journal entry so we can keep our records balanced. The online help is entirely worthless. It lags far behind many other help searches that I use for software. I feel that I am forced to call the help desk. Usually after searching for at least a half hour down many dead ends, the I call the help line and there's another 30 minutes explaining my problem. And another 20 minutes hearing the condescending comments telling me that I have to not expect REALM to preform according to my expectations. It is not seamless, nor is the contribution

Bruce
Realm Administrator (É.-U.)
Organisme social ou civique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

CRM system for churches

5,0 il y a 3 mois

Commentaires : Realm is an excellent CRM system for churches and has the added benefit of offering (for additional cost) an integrated accounting system. Customer support hours and level of services are just fine. It takes a while for staff to catch on to its power and Excel skills for a few staff are critical for custom reporting. Cost is very reasonable considering its power and customer service support.

Avantages :

Realm is a very well constructed CRM system for churches, not surprising consindering how long ACST (maker of Realm) has been in business. It has an integrated donations system. You can buy (which we did) the integrated accounting module, thus eliminating the need to double post donation summary information. Customer support is excellent. Customers get to suggest and vote on enhancements.

Inconvénients :

Conversion to Realm should have been easier. I'd like to be able to construct queries like in any database system using parentheses to bracket query logic. It is overkill for many small (under 100 Average Sunday Attendance) churches in my opinion.

LaShun
Finance Manager (É.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Realm is Great!

5,0 il y a 3 ans

Commentaires : Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module.

Avantages :

Our church transitioned to Realm July 2018, one of the initial reasons we switched was because of the people side, the ability for our congregants to create and manage profiles, as well as, the ability to give and see/manage their giving, the ability to view and print their own statements. We also appreciated other features such as check-in and pathways. The accounting module made the entire process so much easier the placement of the modules and ease of use, the ability to track giving using the dashboard as well as attendance and membership. The transition was easy we discussed the modules we needed and what information to transition and the representatives did everything else. It was a very seamless transition.

Inconvénients :

Currently, there is not a lot that is disliked about this product, but there is always room for improvement, there are some additional features I would love to see in the accounting module that allows for even more ease of use. I have submitted those ideas and so far one of them has happened and they are working on the other.